DELL EMC System Update Version 1.4.0 User’s Guide

This section lists some frequently asked questions about DSU.

NOTE: Starting DSU 1.4, the 10th generation of PowerEdge servers are not supported. This is applicable to the content in Linux repository and catalogs.

Can I use the catalog location option and point it at catalog.cab on the local system?

DSU supports catalog in .cab, .xml, and .gz formats.

NOTE: .cab, .xml, and .gz catalog formats are supported on Microsoft Windows Operating Systems. .cab format is not supported on Linux Operating Systems, but .xml and .gz catalog formats are supported.

How can I select an update in the given list?

Type the number displayed against the update, to select the update. An asterisk (*) is displayed corresponding to the update after it is selected.

How can I cancel an update already selected in the given list?

It works like a toggle button. For example, if update number 7 is already selected (an asterisk (*) is displayed corresponding to the update after it is selected), and now if you select 7 as an option, it gets cancelled.

After I select the required updates, how to start the update process?

After you selected the required updates, type c option to start the update procedure.

Can I select more than one update?

Yes, you can select more than one update at a time. You can provide update numbers one by one as an option to select multiple updates.

Can I select all updates at the same time?

Yes, you can select all updates at a time. Select a option and press enter, all the updates get selected.

Can I cancel all updates at the same time?

Yes, you can cancel all updates at a time. Select q option and press enter, all updates get deselected.

Can I select multiple updates at the same time using a single option in the command?

No, you cannot select multiple updates. However you can select multiple updates by providing numbers one by one.

DSU Inventory displays update for a component that is installed is newer than what is available.

DSU Linux Repository is refreshed on a monthly basis, at the next refresh of the DSU Linux Repository the newer version will be carried.

I am using DSU on 10th generation of PowerEdge Systems. What are the possible outcomes that i may have to handle while using DSU with repository, catalog or RPM?

The following table describes the scenarios and the expected outcomes if you use DSU on 10th generation of PowerEdge systems.

NOTE: The Dell’s PowerEdge 10G servers have reached end of support life. Version 16.12.01 is the last version of repository or catalog with support for 10th generation updates.

Table 1.
Scenarios	Outcomes
DSU on 10th generation of PowerEdge system pointing to the newest Linux Repository (on linux.dell.com) and the Repository no longer has 10G content.	Platform not supported message is displayed.
DSU 1.4 RPM (sourced from linux.dell.com) on a 10th generation of PowerEdge system pointing to the newest Linux Repository that no longer has 10G content.	Platform not supported message is displayed.
DSU 1.4 RPM on a 10th generation of PowerEdge system pointing to an older Linux Repository that still has 10G content.	All commands work as usual.
DSU 1.4 DUP (sourced from downloads.dell.com) pointing to catalog.xml file that no longer has 10G content.	There may be two possible outcomes: If the DUP doesn’t support 10G platform, then DSU is not installed. If DUP supports 10G platform, DSU is installed. When `dsu` command is invoked Platform not supported message is dislayed.
I am running DSU 1.4 DUP and pointing at a legacy catalog.xml that has 10G content.	There may be two possible outcome: If the DUP doesn’t support 10G platform, then DSU is not installed. If DUP supports 10G platform, DSU is installed. `dsu` command works as usual.

I see a message saying that the DSU could not get the inventory. What should I be doing to resolve the issue?

You have to uninstall or delete the inventory collector from the DSU working folder and retry.

On Ubuntu operating system, I see a message “genisoimage: command not found. Please install genisoimage to create bootable iso”. What am I supposed to do?

To troubleshoot the issue, execute the following command: sudo apt-get install genisoimage. By executing the command, you are installing the genisoimage to generate the ISO.

On Linux operating system, I see a message “mkisofs: command not found. Please install mkisofs to create bootable iso”. What am I supposed to do?

To troubleshoot the issue, execute the following command: yum install mkisofs on RHEL operating systems and zypper install mkisofs on SLES operating systems.

On Microsoft Windows operating system, when I execute the command “dsu”, I see a message “dsu is not recognized as an internal or external command, operable program or batch file”. What am I supposed to do?

To troubleshoot the issue, you must add the dsu install path to environmental variable by executing following command with administrator privileges: setx PATH=%PATH%;C:\Dell\Dell System Update.

There are few components that are listed when I execute the command `dsu —i` or `dsu /i`. However, I am not able to view these components in the comparison report. Why do I see the difference?

Though the components are listed after executing the command, there may be no updates available for certain components in the catalog. You may view the components in the comparison report if an update is available for that particular component in the catalog.

When I execute the command `dsu --destination-location`, the option is ignored and the execution proceeds with other options, if provided. If not, the execution is similar to just the `dsu` command. What do I do now?

When the command dsu --destination-location is used, the dsu --destination-type is also to be specified. For more information on commands, see Updating the system using DSU .

I get a warning message saying “Inventory collector returned with partial failure”. How do I get more information about the potential issue?

Check the IC log to get more information regarding the failure. You can find the log file in C:\ProgramData\Dell\UpdatePackage\log on Microsoft Windows operating systems and /var/log/dell/ on Linux operating systems.

I see a message saying “Failed to parse config file” with exit code 17. What should I do to troubleshoot and resolve the issue?

The config file may not be filled correctly. Refer the configuration schema information in the dsuconfig.xml section in Using DSU bootable ISO topic.

I see a message “unable to get the inventory collector path from catalog”. What should I do to troubleshoot and resolve the issue?

For more information on the inventory collector path, check the catalog file.

Sample inventory collector data from catalog.xml:

WIN64: <InventoryComponent schemaVersion="2.0" releaseID="WF06C" hashMD5="0dbe6b18f0ebf247ea317c51c7257ff4" path="FOLDER04054889M/1/invcol_WF06C_WIN64_16.12.200.896_A00.exe" dateTime="2016-11-25T16:25:47Z" releaseDate="November 25, 2016" vendorVersion="16.12.200.896" dellVersion="A00" osCode="WIN64" />
LIN64: <InventoryComponent schemaVersion="2.0" releaseID="WF06C" hashMD5="2778b35ac99d4fb7a6c09aa04d095ca6" path="FOLDER04054886M/1/invcol_WF06C_LN64_16.12.200.896_A00" dateTime="2016-11-25T16:25:47Z" releaseDate="November 25, 2016" vendorVersion="16.12.200.896" dellVersion="A00" osCode="LIN64" />

DELL EMC System Update Version 1.4.0 User’s Guide

Frequently asked questions

Can I use the catalog location option and point it at catalog.cab on the local system?

How can I select an update in the given list?

How can I cancel an update already selected in the given list?

After I select the required updates, how to start the update process?

Can I select more than one update?

Can I select all updates at the same time?

Can I cancel all updates at the same time?

Can I select multiple updates at the same time using a single option in the command?

DSU Inventory displays update for a component that is installed is newer than what is available.

I am using DSU on 10th generation of PowerEdge Systems. What are the possible outcomes that i may have to handle while using DSU with repository, catalog or RPM?

I see a message saying that the DSU could not get the inventory. What should I be doing to resolve the issue?

On Ubuntu operating system, I see a message “genisoimage: command not found. Please install genisoimage to create bootable iso”. What am I supposed to do?

On Linux operating system, I see a message “mkisofs: command not found. Please install mkisofs to create bootable iso”. What am I supposed to do?

On Microsoft Windows operating system, when I execute the command “dsu”, I see a message “dsu is not recognized as an internal or external command, operable program or batch file”. What am I supposed to do?

There are few components that are listed when I execute the command `dsu —i` or `dsu /i`. However, I am not able to view these components in the comparison report. Why do I see the difference?

When I execute the command `dsu --destination-location`, the option is ignored and the execution proceeds with other options, if provided. If not, the execution is similar to just the `dsu` command. What do I do now?

I get a warning message saying “Inventory collector returned with partial failure”. How do I get more information about the potential issue?

I see a message saying “Failed to parse config file” with exit code 17. What should I do to troubleshoot and resolve the issue?

I see a message “unable to get the inventory collector path from catalog”. What should I do to troubleshoot and resolve the issue?

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DELL EMC System Update Version 1.4.0 User’s Guide

Frequently asked questions

Can I use the catalog location option and point it at catalog.cab on the local system?

How can I select an update in the given list?

How can I cancel an update already selected in the given list?

After I select the required updates, how to start the update process?

Can I select more than one update?

Can I select all updates at the same time?

Can I cancel all updates at the same time?

Can I select multiple updates at the same time using a single option in the command?

DSU Inventory displays update for a component that is installed is newer than what is available.

I am using DSU on 10th generation of PowerEdge Systems. What are the possible outcomes that i may have to handle while using DSU with repository, catalog or RPM?

I see a message saying that the DSU could not get the inventory. What should I be doing to resolve the issue?

On Ubuntu operating system, I see a message “genisoimage: command not found. Please install genisoimage to create bootable iso”. What am I supposed to do?

On Linux operating system, I see a message “mkisofs: command not found. Please install mkisofs to create bootable iso”. What am I supposed to do?

On Microsoft Windows operating system, when I execute the command “dsu”, I see a message “dsu is not recognized as an internal or external command, operable program or batch file”. What am I supposed to do?

There are few components that are listed when I execute the command dsu —i or dsu /i. However, I am not able to view these components in the comparison report. Why do I see the difference?

When I execute the command dsu --destination-location, the option is ignored and the execution proceeds with other options, if provided. If not, the execution is similar to just the dsu command. What do I do now?

I get a warning message saying “Inventory collector returned with partial failure”. How do I get more information about the potential issue?

I see a message saying “Failed to parse config file” with exit code 17. What should I do to troubleshoot and resolve the issue?

I see a message “unable to get the inventory collector path from catalog”. What should I do to troubleshoot and resolve the issue?

Rate this content

There are few components that are listed when I execute the command `dsu —i` or `dsu /i`. However, I am not able to view these components in the comparison report. Why do I see the difference?

When I execute the command `dsu --destination-location`, the option is ignored and the execution proceeds with other options, if provided. If not, the execution is similar to just the `dsu` command. What do I do now?