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Dell Wyse ThinOS Release 8.3.1 Administrator’s Guide

PDF

Setting Up the RealTime Multimedia Engine (RTME) for Lync

This section describes how to install and use Lync on a Citrix desktop.
  1. Install Citrix HDX RealTime Connector version 1.8 or 2.0 on Citrix desktop VDA/Server. For more information about installing Citrix HDX RealTime Connector version 1.8 on Citrix Desktop VDA/Server, see docs.citrix.com/en-us/hdx-optimization/1-8/hdx-realtime-install.html. For more information about installing Citrix HDX RealTime Connector version 2.0 on Citrix Desktop VDA/Server, see docs.citrix.com/en-us/hdx-optimization/2-0/hdx-realtime-install.html.
  2. Update the ThinOS firmware to 8.3.1, and install the RTME.i386.pkg on the ThinOS client. For information about installing the RTME package, see Installing the RTME package on ThinOS .
    • IMPORTANT: From ThinOS 8.3, the RTME 1.8 and 2.0 co-exist in the release package, supporting both versions of RTME connectors.
  3. (This step is for RTME 1.8 only) Configure the Domain Name Server (DNS) settings on ThinOS for Lync Server.
    • NOTE: You must ensure that the thin client does not have USB redirection for video/audio devices in order to have RTME working correctly.
  4. Log in to your Citrix Desktop, and sign in to Lync client.
    • For RTME 1.8, the RTME icon is displayed in the lower-left corner of the Lync client window.

    • For RTME 2.0, the RTME icon is displayed on taskbar.

Use the Lync Application to perform the following tasks:
  • Start an audio or video call
    • Select user to call

    • Call from the IM window

    • Type a name or number to call

  • Answer the call
    • Audio call

    • Video call

    • Headset button to answer the call

  • Transfer call/ mute/ hold call

  • Control the video: Pause/ End/ Picture in Picture (PiP)

  • Set the volume levels

  • Use Dial Pad

  • Make a conference call

  • Help and Hang up

  • Minimize/maximize or close the Lync window

  • Perform Network Health check:
    • For RTME 1.8, press Ctrl+N to open the Network Health window.

    • For RTME 2.0, right-click the RTME icon on taskbar and select Call Statistics.

    The attributes, such as received packets, sent packets, video frame rate, video resolution, audio codec, and video codec are displayed in the above described window.

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