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Dell Wyse ThinOS Release 8.3.1 Administrator’s Guide

PDF

Supporting the VMware Real Time Audio-Video

Use the Real-Time Audio-Video feature to run Skype and other online conference applications on the remote desktop. Using this feature, both audio and video devices that are connected to your thin client are available to use for VoIP in remote desktop.

To know more about the VMware Real Time Audio-Video support, go to pubs.vmware.com/horizon-62-view/topic/com.vmware.horizon-view.desktops.doc/GUID-D6FD6AD1-D326-4387-A6F0-152C7D844AA0.html.

  • NOTE: There is no additional configuration for ThinOS. RTAV video requires RTME package to be installed on your device.

To validate the VMware Real Time Audio-Video, do the following:

  1. Connect to the VMware PCoIP desktop with the audio and video devices.
    • NOTE: USB redirection must be disabled for the audio/video devices.
  2. Verify the audio playback of the system using the VMware Virtual Audio.
  3. Verify the system audio recording using the VMware Virtual Microphone.
  4. Verify the Audio settings in VoIP application.
  5. Verify the Video settings in VoIP application using the VMware Virtual Webcam.
  6. Start the audio/video calls.
Dependencies and Known Issues

  • Dependency: RTME.i386.pkg needs to be installed for RTAV video.

  • The answer call button of the local audio device, supported by HDX RTME, is not supported by RTAV.

  • RTAV does not support RDS desktop, for example, 2008R2/ 2012R2 according to VMware.

  • Support for PCoIP protocol only. RDP protocol is not supported according to VMware.

  • Webcam preferences are not supported. For example, the first webcam displayed in the Camera tab in local peripheral settings is used always.

  • Camera/Video: High Definition video is not supported because of the RTAV limitation. The local camera setting does not affect RTAV video because of the application design. Dell recommend users not to interfere with the local camera settings.

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