- Notes, cautions, and warnings
- About your system
- Documentation resources
- Technical specifications
- Initial system setup and configuration
- Pre-operating system management applications
- Navigation keys
- System Setup
- Entering System Setup
- System Setup details
- System BIOS Settings details
- System Information details
- Memory Settings details
- Processor Settings details
- SATA Settings details
- Boot Settings details
- Network Settings screen details
- Integrated Devices details
- Serial Communication details
- System Profile Settings details
- System Security Settings details
- Miscellaneous Settings details
- About Boot Manager
- About Dell Lifecycle Controller
- Changing the boot order
- Choosing the system boot mode
- Creating a system and setup password
- Using your system password to secure your system
- Deleting or changing system password and setup password
- Operating with a setup password enabled
- Embedded systems management
- iDRAC Settings utility
- Installing and removing system components
- Safety instructions
- Before working inside your system
- After working inside your system
- Recommended tools
- Front bezel (optional)
- System cover
- Inside the system
- Intrusion switch
- Cooling shroud
- System memory
- Hard drives
- Supported hard drive configurations
- Removing a 2.5-inch hard drive blank
- Installing a 2.5-inch hard drive blank
- Removing a 3.5-inch hard drive blank
- Installing a 3.5-inch hard drive blank
- Removing a 3.5-inch cabled hard drive carrier
- Installing a 3.5-inch cabled hard drive carrier
- Removing a cabled hard drive from a hard drive carrier
- Installing a cabled hard drive into a hard drive carrier
- Removing a hot swappable hard drive carrier
- Installing a hot swappable hard drive carrier
- Removing the optional 1.8-inch solid state drives
- Installing the optional 1.8-inch solid state drives
- Removing a 2.5-inch hard drive from a 3.5-inch hard drive adapter
- Installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive adapter
- Removing a 3.5-inch hard drive adapter from a 3.5-inch hot swappable hard drive carrier
- Installing a 3.5-inch hard drive adapter into the 3.5-inch hot swappable hard drive carrier
- Removing a hot swappable hard drive from a hard drive carrier
- Installing a hot swappable hard drive into a hot swappable hard drive carrier
- Optical drive (optional)
- Cooling fans
- Internal USB memory key (optional)
- Expansion cards and expansion card riser
- SD vFlash card (optional)
- iDRAC port card (optional)
- Internal dual SD module (optional)
- Heat sink and processor
- Power supply units
- System battery
- Hard drive backplane
- Control panel assembly
- Power interposer board
- Trusted Platform Module
- System board
- Using system diagnostics
- Jumpers and connectors
- Troubleshooting your system
- Troubleshooting system startup failure
- Troubleshooting external connections
- Troubleshooting the video subsystem
- Troubleshooting a USB device
- Troubleshooting iDRAC Direct (USB XML configuration)
- Troubleshooting iDRAC Direct (Laptop connection)
- Troubleshooting a serial I/O device
- Troubleshooting a NIC
- Troubleshooting a wet system
- Troubleshooting a damaged system
- Troubleshooting the system battery
- Troubleshooting power supply units
- Troubleshooting cooling problems
- Troubleshooting cooling fans
- Troubleshooting system memory
- Troubleshooting an internal USB key
- Troubleshooting an SD card
- Troubleshooting an optical drive
- Troubleshooting a tape backup unit
- Troubleshooting a hard drive or SSD
- Troubleshooting a storage controller
- Troubleshooting expansion cards
- Troubleshooting processors
- Getting help
Dell PowerEdge R330 Owner's Manual
Troubleshooting iDRAC Direct (Laptop connection)
For information about USB laptop connection and system configuration, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
Steps
- Ensure that your laptop is connected to the
front USB Management Port, identified by
icon with a USB Type A/A
cable. - On the iDRAC Settings Utility screen, ensure that USB Management Port Mode is configured as Automatic or iDRAC Direct Only.
- If the laptop is running Windows operating system, ensure that the iDRAC Virtual USB NIC device driver is installed.
- If the driver is installed, ensure that you are not connected to any network through WiFi or cabled ethernet, as iDRAC Direct uses a non-routable address.
Next steps
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