Dell Command | Monitor Version 9.1 Reference Guide

Method used to fix the problem.

The user-friendly name for this instance of SettingData. In addition, the user-friendly name can be used as an index property for a search or query.

Name of the help desk that provides technical support for your system;information provided by the help desk.

Within the scope of the instantiating Namespace, InstanceID opaquely and uniquely identifies an instance of this class. To ensure uniqueness within the NameSpace, the value of InstanceID should be constructed using the following preferred algorithm:

<OrgID>:<LocalID>

Where <OrgID> and <LocalID> are separated by a colon (:), and where <OrgID> must include a copyrighted, trademarked, or otherwise unique name that is owned by the business entity that is creating or defining the InstanceID or that is a registered ID assigned to the business entity by a recognized global authority. (This requirement is similar to the <Schema Name>_<Class Name> structure of Schema class names.) In addition, to ensure uniqueness, <OrgID> must not contain a colon (:). When using this algorithm, the first colon to appear in InstanceID must appear between <OrgID> and <LocalID>. <LocalID> is chosen by the business entity and should not be reused to identify different underlying (real-world) elements. If the above preferred algorithm is not used, the defining entity must assure that the resulting InstanceID is not reused across any InstanceIDs produced by this or other providers for the NameSpace of this instance. For DMTF-defined instances, the preferred algorithm must be used with the <OrgID> set to CIM.

Indicates whether you have contracted with an outside business entity to provide technical support for your system.

Indicates whether a support request is for a problem with your system's network connectivity or with a particular system component.

Possible values are:

• 0 = Network
• 1 = Storage
• 2..32767 = DMTF Reserved
• 32768..65535 = Vendor Reserved