Dell Precision 7920 Tower Owner's Manual

Installing the Teradici PCoIP Card Host Dual/Quad

Install the PCoIP host driver software from dell.com/support.

To upgrade the PCoIP host driver software in this type of deployment, do one of the following:

• Connect to the host from a zero client.
• Upgrade the software while connecting to the host through another desktop-remoting protocol such as RDP or VNC.

Installing the PCoIP Host Driver Software on a Host PC:

1. Download the PCoIP host driver software from the Teradici Support site (click Current PCoIP Product and Releases).
2. Log in to the administrative web interface for the host card.
3. From the Configuration > Host Driver Function menu, enable the Host Driver Function.
4. Restart the host PC.
5. Install the PCoIP host software package appropriate for the operating system installed on the host PC. You can start the install process by double-clicking the installer:
   1. 64 bit: PCoipHostSoftware_x64-v4.3.0.msi (or later)
6. When the Welcome screen appears, click Next.
7. Accept the terms, and then click Next.
8. Ensure that the installation location is correct, and click Next.
9. Click Install.
   NOTE: For Windows 7, when the driver is installed, a Windows Security dialog may appear. Click Install to continue with the installation. To keep this dialog box from appearing in the future, select Always trust software from Teradici Corporation.
10. If prompted, restart the operating system; otherwise, skip this step. When restarted, the host driver software installation process continues when the OS boots up. Click Install to continue.
11. Click Finish to complete the installation.

If the Dell Precision Workstation comes equipped with the optional Teradici PCoIP Portal and Host Card, make sure the power management cable on the Teradici card is connected properly on the system board. The power management cable from the Teradici card must be plugged into the correct Power remote connection on the system board. Refer the below image for an example of the Power remote connector labeled 30 on the system board diagram:

Make sure the power management cable from the Teradici card is not plugged into either the two-pin Clear CMOS or Clear PSWD jumpers.

Plugging the power management cable into the Clear CMOS jumper will cause the BIOS to reset when sending a remote restart request to the Teradici card. You will then have to reset the time and BIOS settings.

If the power management cable from the Teradici card is plugged into the Clear PSWD jumper, then the BIOS password will be cleared and a new one will need to be configured.