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Dell Vostro 3900/3902 Owner's Manual

System Error Messages

System Message Description
Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support The computer failed to complete the boot routine three consecutive times for the same error.
CMOS checksum error Possible motherboard failure or Real-time clock (RTC) battery low.
CPU fan failure CPU fan has failed
System fan failure System fan has failed
Hard-disk drive failure Possible hard disk drive failure during POST
Keyboard failure Keyboard failure or loose cable. If reseating the cable does not solve the problem, replace the keyboard.
No boot device available No bootable partition on hard disk drive, the hard disk drive cable is loose, or no bootable device exists.
  • If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device.
  • Enter system setup and ensure that the boot sequence information is correct.
No timer tick interrupt A chip on the system board might be malfunctioning or motherboard failure.
USB over current error Disconnect the USB device. The USB device needs more power for it to function properly. Use an external power source to connect the USB device, or if the device has two USB cables, connect both of them.
CAUTION - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem S.M.A.R.T error, possible hard disk drive failure

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