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Dell CloudBoost 19.11 Integration Guide

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Preface

As part of an effort to improve product lines, periodic revisions of software and hardware are released. Therefore, all versions of the software or hardware currently in use might not support some functions that are described in this document. The product release notes provide the most up-to-date information about product features.

If a product does not function correctly or does not function as described in this document, contact a technical support professional.

NOTE:This document was accurate at publication time. To ensure that you are using the latest version of this document, go to the Dell Support site.

Purpose

This document describes the integration between the NetWorker software and the CloudBoost appliance.

Audience

This guide is part of the NetWorker documentation set, and is intended for use by system administrators who are responsible for setting up and maintaining backups on a network. Operators who monitor daily backups will also find this guide useful.

Revision history

The following table presents the revision history of this document.

Table 1. Document revision historyDocument revision history
Revision Date Description
02 January 2025 Updated the "Create a cloud profile" section.
01 June, 2024 First release of this document for CloudBoost 19.11 Integration Guide.

Related documentation

The following publications provide information about CloudBoost.

  • NetWorker E-LAB Navigator

    Provides compatibility information, including specific software and hardware configurations that NetWorker supports. To access E-LAB Navigator, go to elabnavigator.

  • CloudBoost Release Notes

    Contains information about new features and changes, fixed problems, known limitations, environment and system requirements for the latest release.

You may also find it helpful to see these NetWorker publications.

  • NetWorker Administration Guide

    Describes how to configure and maintain the NetWorker software.

  • NetWorker Installation Guide

    Provides information about how to install, uninstall, and update the NetWorker software for clients, storage nodes, and servers on all supported operating systems.

Typographical conventions

The following type style conventions are used in this document:

Table 2. Style conventionsStyle conventions
Formatting Description
Bold Used for interface elements that a user specifically selects or clicks, for example, names of buttons, fields, tab names, and menu paths. Also used for the name of a dialog box, page, pane, screen area with title, table label, and window.
Italic Used for full titles of publications that are referenced in the text.
Monospace Used for:
  • System code
  • System output, such as an error message or script
  • Pathnames, file names, file name extensions, prompts, and syntax
  • Commands and options
Monospace italic Used for variables.
Monospace bold Used for user input.
[ ] Square brackets enclose optional values.
| Vertical line indicates alternate selections. The vertical line means or for the alternate selections.
{ } Braces enclose content that the user must specify, such as x, y, or z.
... Ellipses indicate non-essential information that is omitted from the example.

You can use the following resources to find more information about this product, obtain support, and provide feedback.

Where to find product documentation

Where to get support

The Support website Dell Customer Support provides access to product licensing, documentation, advisories, downloads, and how-to and troubleshooting information. The information can enable you to resolve a product issue before you contact Support.

To access a product-specific page:

  1. Go to Dell Customer Support.
  2. In the search box, type a product name, and then from the list that appears, select the product.

Knowledgebase

The Knowledgebase contains applicable solutions that you can search for either by solution number (for example, KB000xxxxxx) or by keyword.

To search the Knowledgebase:

  1. Go to Dell Customer Support.
  2. On the Support tab, click Knowledge Base.
  3. In the search box, type either the solution number or keywords. Optionally, you can limit the search to specific products by typing a product name in the search box, and then selecting the product from the list that appears.

Live chat

To participate in a live interactive chat with a support agent:

  1. Go to Dell Customer Support.
  2. On the Support tab, click Contact Support.
  3. On the Contact Information page, click the relevant support, and then proceed.

Service requests

To obtain in-depth help from Licensing, submit a service request. To submit a service request:

  1. Go to Dell Customer Support.
  2. On the Support tab, click Service Requests.
NOTE:To create a service request, you must have a valid support agreement. For details about either an account or obtaining a valid support agreement, contact a sales representative. To find the details of a service request in the Service Request Number field, type the service request number, and then click the right arrow.

To review an open service request:

  1. Go to Dell Customer Support.
  2. On the Support tab, click Service Requests.
  3. On the Service Requests page, under Manage Your Service Requests, click View All Dell Service Requests.

Online communities

For peer contacts, conversations, and content on product support and solutions, go to the Dell Community Network. Interactively engage with customers, partners, and certified professionals online.

How to provide feedback

Feedback helps to improve the accuracy, organization, and overall quality of publications. Perform one of the following steps to provide feedback:


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