SupportAssist Collection is used to provide information
about health report of hardware, Operating System (OS), and software
applications installed on a server. This feature includes application
information collected by Dell System E-Support Tool (DSET). This report
is used by administrators to resolve business-critical issues. Examples
of data collected in the SupportAssist Collection are:
- Hardware inventory
- Information on the server, Lifecycle Controller,
and its components
- BIOS order boot information
- Lifecycle Controller log entries
- Firmware-related information
- vFlash SD Card partition information
- TTY logs for PERC controllers and NVMe PCIe SSD drives
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NOTE: The Tech Support
Report feature is renamed as SupportAssist Collection in the iDRAC
web interface. This feature is still referred as Embedded Tech Support
Report in the RACADM and WS-MAN interfaces.