Dell Lifecycle Controller OS Driver Pack Version 17.10.13

iDRAC Service Module (iSM) is a lightweight software service that better integrates operating system (OS) features with iDRAC and can be installed on Dell’s PowerEdge servers. iSM provides OS-related information to the iDRAC and adds capabilities such as Life Cycle (LC) log event replication into the OS log, iDRAC SNMP alerts using OS, Remote iDRAC Hard Reset, and Full Power Cycle. This guide provides an overview of features, how to download and install and additional resources.

This page explains the difference between drivers and firmware and how to update them on Dell PowerEdge Servers using different methods.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

This article explains how to assign an Initial Company Administrator.

This article explains how to promote Company Administrators.

This article explains Dell guidelines on company administrator assignment.

This article provides information about how to use the LCC to deploy a supported OS.

Securely erase SAS, SATA, or NVMe drives and SSDs using Lifecycle Controller Repurpose or Retire Feature and confirm erasure in logs.

This article provides information about exporting the Tech Support Report (TSR), SupportAssist (SA) Collection, and the RAID controller log using the Lifecycle Controller. This article is valid for Dell PowerEdge servers using iDRAC8 and 9.

Update failure, RED014 - Job for this device is already present, potential causes and resolutions.

Solution for server hanging during POST with error UEFI136 due to inaccessible Lifecycle Controller firmware during CSIOR execution

The following article provides information about the Languages Option available in the BIOS, Lifecycle Controller, and the Integrated Dell Access Controller (iDRAC) on Dell PowerEdge Systems and How to change it.

iDRAC update fails with the following error RED007: Unable to verify Update Package signature. Due to change to the digital signature, Workaround must be used to complete the update. This article applies to IDRAC7 and IDRAC8.