NetWorker

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This article documents the solution to the NetWorker Management Console (NMC) installation failure to start the gstdbinit process.

Failed to find Media kit error message encountered while attempting to add a package to the Software Repository in NetWorker.

Vault recovery of a Windows NetWorker server fails when Cygwin 'cp -p etc hosts…' returns "Permission denied." The cause is the app registered as Linux, causing Linux '-p' option on a Windows host.

NetWorker Snapshot Manager (NSM) backups may produce an Internal Error: Failed to get status of import operation and a vgimportclone fatal error because the lvm binary is absent on the DataMover host.

NetWorker "Rules" are configured to identify VMware Virtual Machines (VM) in a NetWorker Protection Group. This dynamically backs up new VMs based on the rule definitions defined and VMs that meet the rule criteria. Some or no VMs are listed. The approach outlined in this article outlines how to diagnose potential configuration issues that result in rules not identifying expected VMware resources correctly.

VMware Virtual Machines (VM) are protected in a NetWorker group using VMware Category Tags. The NetWorker Management Console (NMC) or NetWorker Web User Interface (NWUI) group VM preview either shows no VMs or VMs are missing. The vSphere environment contains duplicate Categories. The NetWorker VMware Protection (NVP) backup workflow ignores the VMs which are assigned to a Tag that overlaps with a duplicate Category.

During a file system restore from the NMC user interface, the operation fails with the error message after upgrading the NMC client to version 19.13.

NVP-vProxy: Image recovery to VxRail failing when VMware stops the operation because datastore is marked as out of space.

The VMware vCenter server is observing VPXD service unavailability or is unresponsive due to high workload from NetWorker server. This KB provides details on how to tune the NetWorker vCenter inventory discovery process (nsrvim).

NetWorker is performing Azure Virtual Machine (VM) snapshot backups. During an Azure VM restore from the NetWorker Web User Interface (NWUI), the save set is selected from NWUI. The restore immediately fails "Unable to find the index entry for the VM backup"

NetWorker is configured to backup Azure Virtual Machine (VM) snapshots. During the backup workflow, successful Azure VM disk backups are performed; however, the 'Azure' save set fails.

NetWorker provides Representational State Transfer (REST) Application Programming Interface (API) which can be used for gather data from the NetWorker application. The "jobs" based GET request reports the dataSize unit as "KB"; However, the value shown is the backup size in bytes not KB.

To ensure that files with Japanese names are displayed correctly in their native format and in the same language while browsing through NMC.

This article provides an overview of how to clear Java cache, enable Java console, and configure Java debug on Microsoft Windows systems using NetWorker Runtime Environment (NRE) to access the NetWorker Management Console (NMC).

Azure Virtual Machine (VM) completes successfully. The VM is recovered in Azure and powers on. No issue is seen with the VM. The nsrazure_recover log reports that no VM disks were recovered.

The NetWorker Web User Interface (NWUI) is used to perform Azure Virtual Machine (VM) restores. A VM restore has completed or failed, but it is not possible to view the recover log from the UI. Clicking the "View Messages" option does not return any results.

Azure Virtual Machine (VM) backups are performed through NetWorker. The NetWorker Web User Interface (NWUI) is not showing VMs that were backed up in the recovery tab.

Connections to the NetWorker Authentication service (AUTHC) fail. The errors reported are HTTP 400 (Bad request) or HTTP 403 (Forbidden)

NetWorker Azure Virtual Machine (VM) Snapshot restore fails, reporting that the source blob does not belong to the same region as the disk.

During a NetWorker VMware Protection (NVP) File Level Restore (FLR), the mount operation fails with "../vm-MoRef-disk-key-####-flat.vmdk: Warning: file is smaller than 512 bytes." Performing an Instant Access (IA) restore completes successfully but the recovered Virtual Machine (VM) will not power on in VMware until the disk is removed.

NetWorker server with many devices intermittently becomes unresponsive through the NetWorker Management Console, nsrwatch, and nsradmin command-line utilities.

How to change the java heap size for the NetWorker Management Console (NMC)?

The NetWorker VMware Protection (NVP) vProxy appliance fails to register with a NetWorker server. The vProxy REST service reports "Unable to listen and serve REST requests: x509: negative serial number"

SQL Server Full and LOG backups running in parallel cause the binary to crash.

This article is intended to provide a simple baseline for desirable and standard networking tunables for NetWorker hosts.

The NetWorker VMware Protection (NVP) vProxy File Level Restore (FLR) mount operation fails with an "i/o" timeout issue when using domain authentication for the mount user.

A NetWorker Virtual Edition (NVE) rollup is stuck in a semi-installed state. It shows as both completed and in-progress.

The NetWorker Management Console (NMC) fails to launch. The error details indicate that the launcher attempted to use a cached file that no longer exists.

This Dell Knowledge Base article provides details of NetWorker Runtime Environment software and installation on different platforms.