NetWorker

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This article documents the solution to the NetWorker Management Console (NMC) installation failure to start the gstdbinit process.

List of the Apache and tomcat versions which are part of the different NetWorker Management Console (NMC) and NetWorker server versions.

A NetWorker server is configured with Simple Network Management Protocol (SNMP) traps using the nsrtrap command. The command is set on the backup action with "On Failure." After upgrading to 19.11.x from a previous release, the traps receiver only receives a nwServerNotification, the failedActionNotification is no longer received.

This KB provides an overview of the different vProxy builds and their embedded ddboost, VMware Disk Development Kit (VDDK), VMware Tools versions, and OS details. This KB requires a Dell support site user-account to access.

This KB outlines how to manually change the hostname and network settings on an NVP vProxy appliance.

The NetWorker 19.13 or 19.14 server (nsrd) process becomes unresponsive intermittently due to REST API requests creating jsvc connections that do not clear

NetWorker Runtime Environment (NRE) Releases.

This article provides resolution steps for NetWorker Virtual Edition (NVE) upgrade failures caused when an air-gapped system cannot verify component package signatures due to a missing GPG public key.

Dell Networker Runtime Environment remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

FLR fails saying that it is not available for datastores () using transport mode 'Hotadd'

Oracle database recovery fails when an administrator attempts a restore using NetWorker Management Console (NMC).

The recovery of an Oracle RMAN database using NetWorker Module for Databases and Applications (NMDA) was failing and registering the following error: "Unable to connect to nsrd on host <NMDA_client_FQDN> for RAP credentials: Program not registered (100:12:11)." Backups and archive logs recovery logs were working as expected.

Running the "authc_configure.sh" script gets stuck and when press enter number of times it fails with the message: "User nsrtomcat does not have read permission at path /nsr/authc/conf." This Article is an extension of Article Number: 000044255 to detail a situation that is encountered in the Red Hat 8 Linux environment and how to resolve it with the help of Linux Admin. So go through it before following this article. This Article elaborates more on scenario 1 mentioned in the Article Number: 000044255

Unable to expire savesets, error seen - "Permission denied, user 'nsrnmc' on <NMC_server> does not have 'Operate NetWorker' OR 'Change Application Settings' privilege to perform this operation on NSR resources."

Unable to create NMDA oracle client backup configuration in NMC. Oracle client backup configuration fails with error: The NMC server could not obtain the required memory for the requested operation. the gst log provides the detail

NetWorker Web UI (NWUI) login attempts fail with an SSL handshake error indicating PKIX path building failure, preventing authentication against the NetWorker Authentication Server.

When will the NetWorker Virtual Edition (NVE) appliance be upgraded from SLES 12 SP5 to SLES 15?

When configuring NDMP backup for PowerScale (Isilon), there is a configuration setting called "Data Management Application (DMA) vendor." For Avamar to successfully backup from PowerScale, it must set to "generic" vendor per the "NDMP User Guide".

The NetWorker VMware Protection (NVP) vProxy appliance fails to register with a NetWorker server. The vProxy REST service reports "Unable to listen and serve REST requests: x509: negative serial number"

Launching NetWorker Management Console (NMC) 19.13 (or later) fails. A keystore error appears stating "C:\Users\USERNAME\.config\icedtead-web\security\trusted.cacerts (Access is denied) during operation 'load keystore'.

A Microsoft Azure Subscription was previously added to NetWorker. The Azure subscription is not shown in the NetWorker Web User Interface (NWUI). While attempting to readd the Azure subscription, an error appears stating that the Azure subscription already exists in NetWorker. The subscription is visible from a nsradmin prompt on the NetWorker server.

To ensure that files with Japanese names are displayed correctly in their native format and in the same language while browsing through NMC.

VMware Virtual Machine (VM) template backup or restore is not supported through NetWorker.

This article gives a brief overview of how to perform VMware Virtual Machine (VM) image restores from the REST API.

NetWorker Virtual Edition (NVE) OsRollup fails "One or more nodes are not running SLES failed" when there are incorrect configurations in the NVE's SSHD_CONFIG file.

NetWorker REST Application Programming Interface (API) queries fail with error message: HTTP status 404 - Not Found "The Requested Resource is Not Available. The origin server did not find a current representation for the target resource or is not willing to disclose that one exists."

This article provides an overview of how to clear Java cache, enable Java console, and configure Java debug on Microsoft Windows systems using NetWorker Runtime Environment (NRE) to access the NetWorker Management Console (NMC).

Unable to clear peer info and configure backup or restore jobs when nsrd and nsrexecd services are started with 'local admin' account.

Virtual Machine (VM) restore fails, and VM disk file is removed or zeroed out during VM restore operation. The vProxy VM was vMotioned in VMware due to VMware Distributed Resource Scheduler (DRS) settings.