OEMR R840

Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.

This article describes how to view and clear the system event log (SEL) in System Setup.

This article provides guidance for Dell PowerEdge servers requiring remediation for the Microsoft Secure Boot certificate expiration (June 2026). It applies to UEFI-based systems with Secure Boot enabled and older Secure Boot certificates affected by the Microsoft Secure Boot certificate expiration (June 2026). The operating system primarily manages Secure Boot certificate updates, and customers should ensure they update their systems using supported Microsoft update mechanisms. It applies to Windows Server operating systems affected by this change, as defined by Microsoft, running on physical systems with customer-managed firmware and Secure Boot configuration. It does not apply to cloud platforms or appliances where the provider manages firmware and Secure Boot keys, such as Microsoft Azure, AX, or APEX-Managed Cloud. Systems already running BIOS versions that include the updated Secure Boot certificates may not require this procedure.

Find answers and resources to get started or do more from your MyService360 dashboard with enterprise services data analytics and visualizations.

This article provides information about how to use the LCC to deploy a supported OS.

This how-to explains the commands and shows the results of outputs for the same to retrieve your service tag using a command console. It is displayed as the system serial number.

This article shows how to use and set up the virtual media function of Integrated Dell Remote Access Controller (iDRAC) 6, 7, 8, or 9.

This article shows how to add additional disks to a virtual disk or reconfigure a virtual disk.

This article explains what disk errors PDR1001 and PDR3 mean on Dell PowerEdge servers and the best practices to resolve these issues. By understanding these alerts and acting promptly, you can maintain storage health, prevent downtime, and protect critical data.

This article provides guidance for the Dell System Update (DSU).

How to Identify the physical slot number in iDRAC based off the device name in vSphere/VSAN.

This document answers questions about SupportAssist Enterprise.

This article explains how to create and import an iDRAC certificate.

This article provides some checklist to prevent unnecessary components replacement on DC power supply implementation.

The below article is a workaround mechanism to recover PowerEdge systems from critical log entry "SWC5008 Unable to access Front LED Panel because of a hardware error condition" for a few versions of the iDRAC.

The CTL137 event is new to iDRAC code 4.xx.xx.xx. The CTL137 event exist to notify the end user that the iDRAC lost communication with an endpoint device within the system.

This article provides steps to troubleshoot a chassis intrusion, chassis open message for PowerEdge servers.

PowerEdge servers do not support operating system installation, or boot from direct CPU‑attached NVMe SSD drives if the metadata format size is not set to 0.

PowerEdge connected Dell NVMe SSDs with the Limited Retry (LR) bit set may experience an increase in failures due to elevated media and data‑integrity error rates.

Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.

This article provides information about how to verify if a Network Interface Card (NIC) is compatible with a PowerEdge Server.

This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.

Dell Samsung PM893 SSDs with Firmware HJ55 or Earlier Experience Premature SMART Failures

R7725, R6725, R7715, and R6715 the number of CPU Cores is not recognized correctly.

Dell Technologies advises against downgrading Hard Drive or SSD firmware, except in validated scenarios, due to unpredictable results and version reporting issues.

After a system restart, the Integrated Dell Remote Access Controller (iDRAC) may not display the Virtual Disk information intermittently.

Performing a "yum update" check for Red Hat Enterprise Linux or SuSE Linux for Enterprise Servers updates may fail due to improper iDRAC RPM in the Dell YUM repository on linux.dell.com.

PowerEdge servers crash with PCIe fatal errors while updating Kioxia CM6 NVMe drive firmware.

DSU and SUU may not inventory any server components due to a crash caused in the invcol.exe module. Inventory Collector 24.09 and newer is no longer fully compatible with Windows Server 2016.

CPUs can be perceived to be hot while server is idle.