PowerEdge C6420

The Integrated Dell Remote Access Controller 9 (iDRAC9) provides comprehensive, embedded management across the PowerEdge family of servers. IDRAC9 automation that lets your organization grow, and security that ensures peace of mind. It is a key technology in the OpenManage portfolio. Users can build a management solution that matches your needs, and by leveraging iDRAC, ensures optimal server management.

This article lists the PowerEdge RAID Controllers (PERC) by series family (generation) for Dell systems. There are several types of PERC controllers available depending on internal or external storage connectors, maximum drive support, and RAID support.

This article explains different methods to reset, power drain or perform a virtual AC cycle.

This document highlights minimum, recommended, and latest code versions for Dell Technologies PowerEdge products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This article explains how to replace a cache disk in a vSAN configuration.

The firmware of PowerEdge server hard drives is a critical component in the server system. Regularly updating and maintaining this firmware is essential for server performance, security, and compatibility. Hard drive firmware updates can often fix known hardware faults and issues, address identified vulnerabilities and security problems, and potentially introduce new features, improvements, and enhancements.

Dell iDRAC9 and iDRAC10 remediations for an sqlite security vulnerability that could be exploited by malicious users to compromise the affected system.

Customers have reported greater than expected failure rate of Toshiba MG08 (24HF9, 4N7V0, 8MG73) drives.

Dell has introduced significant updates to how PowerEdge servers manage coin-cell (CMOS) battery functionality and related event logging. Beginning with 14th Generation (14G) servers in August 2024 — through iDRAC and BIOS firmware updates — and extending to 15G and 16G platforms from February 2025 onward, several key changes have been implemented

Micron 5x00 Series SSDs may experience read/write performance degradation after reaching approximately 65,535 power-on hours (POH) (~7.5 years of continuous operation). This issue is limited to performance impact only and does not cause data loss or drive failure.

Dell Trusted Platform Module (TPM) 1.2 and 2.0 solutions are one of the few TPM solutions that are enhanced by full certification.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

This article provides different methods to get the iDRAC IP address of your PowerEdge servers directly from the VMware ESXi host. It is useful when you do not have physical access to the server.

This KB article contains a How to Video that covers how to Install OpenManage Server Administrator (OMSA) on a Windows Server.

This article describes the "Easy Restore", which is a built-in storage component that maintains critical configuration information.

Dell PowerEdge Server remediation is available for NVIDIA Networking BlueField and ConnectX vulnerabilities that could be exploited by malicious users to compromise the affected systems.

Find answers and resources to get started or do more from your MyService360 dashboard with enterprise services data analytics and visualizations.

Dell iDRAC9 remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

This article outlines the actions required to prepare a system for retirement or repurposing using the LifeCycle controller.

This guide covers the basic steps of installing and configuring VMware ESXi on Dell Servers. This article also covers upgrading, downgrading, and combining VMware licenses, as well as installing VMware drivers, Dell tools, and generating VMware support bundles.

This article shows information about installing PowerEdge Rack & Tower Severs and configuring iDRAC and iSM.

The firmware of PowerEdge server hard drives is a critical component in the server system. Regularly updating and maintaining this firmware is essential for server performance, security, and compatibility.

Best Practices for Dell PowerEdge Server Power Supplies and UPSs

Automate storage consistency checks on PowerEdge RAID Controllers (PERC) using Open Manage Server Administrator (OMSA) Command Line in Windows OS.

Dell Technologies guidance to mitigate risk and resolution for the side-channel analysis vulnerabilities (also known as Meltdown and Spectre) for servers, storage, and networking products. For specific information about affected platforms and next steps to apply the updates, see this guide.

Dell EMC guidance to mitigate risk and resolution for the side-channel analysis vulnerabilities (also known as Speculative Store Bypass and Rogue System Register Read) servers, storage and networking products. For specific information on affected platforms and next steps to apply the updates, please refer to this guide.

Learn how to set up a Dell PowerEdge server by configuring iDRAC, launching the Lifecycle Controller, updating firmware, and installing a supported OS.

To replace a CMOS battery, remove the air shroud, disconnect and remove any expansion cards, locate the battery socket, and carefully pry out the CMOS battery. After installing a new CMOS battery, you must reinstall the expansion cards, install the air shroud, and restore the BIOS settings, ensuring the battery is operating properly and the correct data and time are set in the System Setup.

This article explains multiple methods to reset the Integrated Dell Remote Access Controller (iDRAC) both locally and remotely including reset, reset to defaults and reset to customer configuration.

Dell's firmware catalogs for customized versions of Dell's VMware ESXi 8.x releases. When the Dell customized ESXi versions are used along with corresponding firmware catalogs, the end to end required state is achieved.