VxFlex Ready Node

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Information about customer replaceable unit (CRU) videos for Dell Technologies VxFlex Ready node products

After sanitizing or replacing an NVDIMM, adding the acceleration/DAX devices back into PowerFlex Manager generates an I/O error if the namespace or region is in an error state. This hinders the ability to add the devices back into PowerFlex.

This article details How To collect logs from PowerFlex Manager (3.8, 4.x 5.x), iDRAC8\iDRAC9 SupportAssist, Get Info on MDM SDS, Installer Gateway, CloudLink Center, and VMware ESXi hosts.

This article explains how to renew the cluster node certificate when CloudLink is showing the alarm "Cluster node certificate is expired."

PowerFlex Manager 4.x may show false alerts—CONFIGURED_SPARE_CAPACITY_SMALLER_THAN_LARGEST_FAULT_UNIT, STORAGE_POOL_UNBALANCED, NOT_ENOUGH_FAULT_UNITS_IN_SP due to a known software issue pending fix.

This article has information about the KMIP CA Certificate is expired alarm.

Running command svm status connection is showing both CloudLink nodes as Inaccessible due to blocked port UDP 1194.

This article shows the PowerFlex release matrix, and guidance on how to correlate the various packages.

Software Defined Storage (SDS) on a server panics, showing “data degraded”, losing Client (SDC) volume access and O. The panic is due to a kernel futex race‑condition issue, causing unavailability.

The system reports repeated SDS disconnection and possibly I/O errors appearing on the clients.

ASR0000 appears when the hardware watchdog timer expires after iDRAC Service Module communication ends, caused by loss of iDRAC‑host OS connectivity, such as a powered‑off host or a degraded module.

During maintenance operations on the PowerFlex Management Cluster (PFMC), the SDS node fails to exit and remains in Protected Maintenance Mode (PMM), as MDM rejects the request and returns the error SDS_MAINTENANCE_MODE_EXIT_FAILED with the message "The wrong maintenance mode type was chosen for this SDS".

This article explains the meaning of Dial Home Symptom code SIO02.04.0000009 and how to troubleshoot it.

This article provides information about the tasks such as logging in to policy manager, administrator account password reset, and configuring the system settings.

SupportAssist is connected; however AIOps (formerly known as CloudIQ (CIQ)) shows the 'Last Contacted' time as days or weeks ago.

This article explain how to replace a failed drive in a deployed node. PowerFlex Manager supports the replacement of SSD and NVMe drives for PowerFlex storage-only nodes and hyperconverged nodes.

This article explains how to Calculate Spare Capacity

This article explains the calculation for storage pool free capacity in PowerFlex.

How to get the Firmware version and other details of any device on a Dell PowerEdge server using racadm.

vMotion between ESXi hosts fails due to configuration mismatch of VHV setting.

This article explains how to reboot different node types for PowerFlex systems.

iDRAC logs show MEM7114 critical memory events that can be false‑positive DIMM errors. The root cause is a BIOS firmware defect that misreports memory faults, particularly when C‑States are enabled.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

This article explains how to troubleshoot Oscillating counters failure.

Container Storage Modules (CSM) Container Storage Interface (CSI) Driver for PowerFlex pods are stuck in CrashLoopBackOff state with error "could not find given NAS server by name."

This article explains how to troubleshoot the alert PFX00102.0000206) The disk space diagnostic failed.

Top PowerFlex Software and Hardware Dial Home Alerts; PowerFlex

Dell iDRAC Service Module (dcism) versions earlier than 6.1 contain a defect: when the OS-to-iDRAC pass-through is lost, iSM enters Limited Functionality Mode and retries the connection in an unbounded loop. Every retry runs firewall-cmd --reload twice. The result is thousands of full firewalld reloads per day on the affected node, causing MDM disconnects, SDS decouples, and SCLI login failures.

SDS remains disconnected after generating a new certificate due to an OS conversion.