PowerFlex Software

This article provides links to PowerFlex software documentation.

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This article table lists the CloudLink permissions and the default roles to which they are assigned.

PowerFlex Management Platform (PFMP) fails to upgrade the PowerFlex System resource from 3.x to 4.5.

This KB provides a workaround for the issue for PowerFlex Manager Platform (PFMP) 4.8 systems.

When performing PCI Passthrough in vCenter for an SVM with Dynamic Direct Path I/O enabled in a manual HCI deployment, an error occurs if the VM's VMX level is below 13. This issue will also propagate to PowerFlex Manager during future upgrade attempts.

In certain environments, an MDM restart may take approximately 20 seconds before re‑joining the cluster. The delay occurs during ActiveMQ CMS initialization, which is part of the MDM startup sequence. If DNS name resolution is slow or misconfigured, the CMS initialization blocks until the DNS lookup times out.

Migrating a PowerFlex 3.x system over to a PFxM 4.x system does not fully complete. The Gateway resource is not registered to the PowerFlex system. Unable to upgrade the PowerFlex system to make it compliant.

After a new successful deployment of the PowerFlex resource group, when trying to log in for the first time using scli, the login fails with the error "CERTIFICATE_NOT_YET_VALID."

This article lists the PowerFlex hardware End of expansion (EOexp) and Software End of Standard Support (EoSS) codes.

PowerFlex appliance can be deployed with either full network automation or partial network automation. With full network automation, PowerFlex Manager configures the node facing ports on the customer network switches.

The PowerFlex Manager’s (PFxM) Resource Group (RG) deletion workflow causes an unexpected reset of an unused infrastructure port‑channel.

ESXi servers stop responding in vCenter due to the All Paths Down (APD) state on one or more of the PowerFlex volumes.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

Since the introduction of Clustered VMDK on VMFS datastores, applications like Windows Server Failover Cluster (WSFC) no longer require Raw Device Mappings (RDMs) to use SCSI‑3 persistent reservations (SCSI3‑PR). Because of this, Broadcom does not offer RDM support for the NVMeoF protocol. Customers using RDMs with the SDC who want to move to NVMe/TCP must convert those disks to VMDKs on a VMFS datastore with the Clustered VMDK property. This conversion cannot be done with Storage vMotion, so applications such as WSFC will incur downtime. This KB explains how to perform the WSFC conversion at a high-level. It also covers converting an Oracle RAC environment from RDMs to shared VMDKs on NVMe/TCP, even though Oracle RAC does not require SCSI3‑PR. Oracle RAC can run on an SDC‑based VMFS datastore, but because PowerFlex does not support Clustered VMDK on SDC‑based VMFS, SCSI3‑PR‑dependent applications cannot use that configuration. Oracle RAC explanations are also high-level.

Upgrading to PowerFlex Management Platform (PFMP) 4.8 may cause the UI to load with the error "Failed to initialize" or be accessible but unstable.

This article explains how to import and export the integrated Dell Remote Access Controller iDRAC7, iDRAC8, and iDRAC9 License.

PowerFlex gateway is not able to connect to the primary MDM cluster when the primary role is switched frequently.

This article explains how to reclaim space on the Management Virtual Machine (MVMs).

Continuous MDM switchover causes cluster instability.

This KB presents the main issues that can be observed when trying to deploy the PowerFlex CSI driver for Kubernetes (K8s).

AppSync cannot re-link to a mounted target device.

This article guides through resolving inventory issues in the MDS Powerflex System caused by missing MDM IP addresses, as indicated by MDS kubectl logs and LIA logs on the MDMs.

PowerFlex Upgrade Customer Preparation Guide

This article is having a link to a PowerFlex Simple OS support matrix for OS allowed to be used with PowerFlex, which version and which component.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

Client servers are experiencing I/O errors against PowerFlex-backed devices. The overall backend (MDMs and SDSs) appears to be healthy. PowerFlex replication is being utilized, and there are some RPO errors against one or more of the RCGs.

SDC returns IO errors to the client when some network interfaces are available, while other interfaces are not.

This article explains how to troubleshoot being unable to add the management Resource Group (RG) as an existing RG due to PFMC gateway MDS pod failing to receive traffic from the MDM Cluster.

Upgrades fail from PFMP2 4.0.1 to 4.0.2 due to platform-manager stopping responding