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Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.
Ενημερωμένοι: November 25, 2025
ID: 000187496
Dell EMC SRM and Dell EMC SMR remediation is available for the Apache Log4j Remote Code Execution Vulnerability that may be exploited by malicious users to compromise the affected system. Dell recommends implementing this remediation as soon as possible in light of the critical severity of the vulnerability.
Ενημερωμένοι: November 05, 2025
ID: 000194613
Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates
Ενημερωμένοι: January 02, 2026
ID: 000185734
Webservice-gateway causing CPU to increase on all SRM vApp VMs until customer is unable to login to the UI
Ενημερωμένοι: December 29, 2025
ID: 000065251
How do I manually upgrade a collector
Ενημερωμένοι: December 29, 2025
ID: 000019466
How to prevent unwanted metrics from being pushed to the database
Ενημερωμένοι: December 29, 2025
ID: 000019502
How to configure smtp server for SRM
Ενημερωμένοι: December 29, 2025
ID: 000022599
Repeated 'well known file not secure' errors on primary back end
Ενημερωμένοι: December 29, 2025
ID: 000065090
Alerting Module hangs in SRM
Ενημερωμένοι: December 29, 2025
ID: 000050344
Dell Storage Resource Manager (SRM) and Dell Storage Monitoring and Reporting (SMR) remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Ενημερωμένοι: December 19, 2025
ID: 000405611
Steps on how to create Global and local users in VNX Unisphere.
Ενημερωμένοι: December 18, 2025
ID: 000158411
Steps to generate a secret key and configure the CIAM server environment for Linux (vApp and Binary) and Windows Binary SRM deployments.
Ενημερωμένοι: December 16, 2025
ID: 000379566
This article explains the solution when NetApp discovery center testing authentication through SSH fails with status 255.
Ενημερωμένοι: December 12, 2025
ID: 000065744
This article explains the solution when VPLEX performance data is missing after VPLEX VS6 MMCS-A was replaced.
Ενημερωμένοι: December 12, 2025
ID: 000050134
This article provides the solution when VIPR SRM 4.0.1, VMAX Capacity Reports Query show incorrect as compared to the previous report/Query.
Ενημερωμένοι: December 12, 2025
ID: 000064903
This article explains how to modify the Nodes report in order to display historical data.
Ενημερωμένοι: December 12, 2025
ID: 000065768
Instructions for installing the ViPR Dell EMC Storage Resource Management Suite (SRM) collector on a Linux server in a data center, covering script permission, installer run, service start, and UI registration.
Ενημερωμένοι: December 10, 2025
ID: 000018929
Dell EMC Storage Resource Management Suite (SRM) stores 5-minute raw metrics for 31 days, then aggregates to 1-hour for 61 days, 1-day for 365 days, and 1-week for 7 years; defaults in configuration.xml not changed.
Ενημερωμένοι: December 10, 2025
ID: 000061526
Guides remote Collector VM deployment for ViPR Dell EMC Storage Resource Management Suite (SRM) version 4.0.2 across datacenters, using OVF import by vCenter and post‑deployment load‑balancer configuration.
Ενημερωμένοι: December 10, 2025
ID: 000023193
Explains how to enable SNMP notifications in Unisphere for VMAX, configure the ViPR Storage Resource Manager (SRM) server IP and port, select alert severity, and activate the alert policy.
Ενημερωμένοι: December 09, 2025
ID: 000022539
ViPR Dell EMC Storage Resource Management Suite (SRM) shows a blank file‑quota report; quotas are configured, yet the XML API fails with a Java heap space error due to insufficient heap memory on the ControlStation.
Ενημερωμένοι: December 09, 2025
ID: 000064529
To find the product ID for a ViPR Dell EMC Storage Resource Management Suite (SRM) system, open Centralized Management, choose License Management, and see the ELMS SWID and license details in Properties.
Ενημερωμένοι: December 09, 2025
ID: 000019035
VMware datastore storage capacity "Used Capacity By File Type" report shows total Used Capacity more than the physical capacity of the datastore.
Ενημερωμένοι: December 07, 2025
ID: 000065830
After ViPR SRM upgrade to 4.0.1, XtremIO report library summary displays duplicate clusters due to XtremIO using both IP and hostnames.
Ενημερωμένοι: December 05, 2025
ID: 000061580
ViPR SRM, Storage M&R (VPLEX) missing Director Port Performance Counters after upgrade.
Ενημερωμένοι: December 05, 2025
ID: 000167991
This knowledge base article includes the procedure to expand the /boot partition using an automated script.
Before proceeding with boot size expansion, ensure that an additional disk of at least 1 GB is provisioned on the vSphere client for each Storage Resource Management (SRM) Virtual Machine (VM) requiring increased boot space.
Ενημερωμένοι: December 02, 2025
ID: 000390492
This article mentions the updated command for creating a cluster role on Kubernetes for Storage Resource Manager (SRM). The updated command is available from SRM 6.0.0.0 Solution Pack Guide for Kubernetes Solution Pack.
Ενημερωμένοι: November 19, 2025
ID: 000391382
Dell Storage Resource Manager (SRM) and Dell Storage Monitoring and Reporting (SMR) remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Ενημερωμένοι: November 18, 2025
ID: 000393543
New installation of SRM 3.7 fails with error message "Database connection failed! Please Contact your Frontend administrator"
Ενημερωμένοι: November 11, 2025
ID: 000059222
Agentless import of multiple VNX volumes to PowerStore fail and may result in DataPath Panics.
Ενημερωμένοι: November 08, 2025
ID: 000215457