Dell EMC vSAN C6420 Ready Node

This article presents opportunities to understand and troubleshoot some common causes of fan noise in a PowerEdge server.

Correctable and uncorrectable memory errors on PowerEdge Server with DDR4 and changes to troubleshooting steps

This article explains how to promote Company Administrators.

This article explains Dell guidelines on company administrator assignment.

Dell PowerEdge Server remediation is available for Intel® Ethernet Controllers & Adapters and Intel® Data Center GPU vulnerabilities that may be exploited by malicious users to compromise the affected system.

Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.

Should an issue arise on your system, we recommend that you gather system logs to expedite the support process before contacting Dell Support. ​​​​​​​This article explains some of the key tools available, including SupportAssist Enterprise, the most comprehensive log gathering tool for your Dell PowerEdge system.

Dell Samsung PM893 SSDs with Firmware HJ55 or Earlier Experience Premature SMART Failures

The Dell iDRAC9 IPv6 Link Local and StateLess Address Auto Configuration (SLAAC) Addresses change after upgrading to iDRAC9 firmware 5.10.00.00 or later releases.

This knowledge base article offers a detailed guide for troubleshooting Trusted Platform Module (TPM) 2.0, Secure Boot, and ESXi-related issues on Dell servers. It provides step-by-step instructions to address common problems, ensuring the proper functioning and security of your server.

Information about managing, upgrading, and monitoring your Dell Rack and Tower PowerEdge server hardware and Out-of-Band (OoB) System Management tools.

This article provides the recommended steps to help troubleshoot memory-related events on Dell PowerEdge servers.

PowerEdge connected Dell NVMe SSDs with the Limited Retry (LR) bit set may experience an increase in failures due to elevated media and data‑integrity error rates.

This article provides information about Dell Boot Optimized Storage Solution (BOSS) PCIe cards. It also provides instructions for installing Windows, Red Hat, SuSE, Ubuntu, and related Linux distributions onto these cards.

This article explains how to use iDRAC Direct to manage your PowerEdge server.

Dell PowerEdge Toshiba MG08 and MG09 hard drives may encounter uninterruptible Background Media Scanning (BMS), causing I/O errors, or timeouts.

This article provides instructions on how the customer can gather their recovery key from their Trusted Platform Module (TPM) enabled host. The customer should keep the recovery key from each of their hosts in a safe place. Hardware replacement activities, such as system board replacements, require the recovery key for a smooth process.

Learn how to create and export a SupportAssist Collection using iDRAC9 and iDRAC10 on Dell devices. Resolve technical issues with this step-by-step guide.

This article explains how to assign an Initial Company Administrator.

During cluster turn on of vSAN ready nodes, the vSAN network list does not exist. This causes the virtual machine (VM) status to be invalid.

Dell iDRAC9 and iDRAC10 remediations are available for an arbitrary file export vulnerability that could be exploited by malicious users to compromise the affected system.

Dell iDRAC9 remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell PowerEdge Server BIOS and iDRAC9 remediation is available for an Information Disclosure Vulnerability that could be exploited by malicious users to compromise the affected system.

This article explains how to test the configured iDRAC email alerts settings.

Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.

Domain Name System (DNS) resolving the local hostname may return the internal IP address of the USB Network Interface Card (NIC) passthrough device enabled by iDRAC Service Module (iSM). This can cause issues with internal network devices configured with 169.254.x.x nonroutable addresses. The metric of the USB NIC device should be manually set to a high number so that internal network devices take precedence.

Several requests regarding custom ISOs for the latest VMware patch releases for ESXi 7.0 and ESXi 8.0 have been received. The new VMware patch includes critical security updates for vulnerabilities CVE-2025-22224, CVE-2025-22225, and CVE-2025-22226. VMSA-2025-0004 is the official Broadcom article number which is commonly use to explain the issue to Tech Support.

When a PS1010 or PS1030 NVMe SSD is installed, a PSOD may occur during production or gathering Operating System (OS) logs.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

This article provides how to replace vSAN capacity disk. In the vSAN environment using SSD and hard disk drives together, the SSD used as the cache memory is called the Cache Disk, the hard drive used as the data space is called the Capacity Disk.