Dell vSAN R770 Ready Node

Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.

This article describes how to view and clear the system event log (SEL) in System Setup.

Samsung PM9D3a and PM9D5a NVMe SSDs used in PowerEdge servers lack support for the Security Protocol and Data Model (SPDM), causing SPDM‑related features to fail.

Kioxia CM6 NVMe SSDs on 17‑generation servers experience I2C (Inter‑Integrated Circuit) communication issues. The fan speed stays locked at 100 % after OS boot. This behavior is observed on 17G servers only running Integrated Dell Remote Access Controller (iDRAC) 10 firmware version 1.30.10.50 or older.

Dell iDRAC10 remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

This knowledge base article offers a detailed guide for troubleshooting Trusted Platform Module (TPM) 2.0, Secure Boot, and ESXi-related issues on Dell servers. It provides step-by-step instructions to address common problems, ensuring the proper functioning and security of your server.

PowerEdge connected Dell NVMe SSDs with the Limited Retry (LR) bit set may experience an increase in failures due to elevated media and data‑integrity error rates.

Dell PowerEdge 17G servers added MEMHOT error monitoring in iDRAC10 firmware version 1.20.80.50 combined with supported Field-Programmable Gate Array (FPGA) firmware. Servers configured with Power Supply Cold Redundancy feature enabled can record random SYS565 memory temperature warning events.

Dell PowerEdge 17G servers record inaccurate CPU index within iDRAC10 life cycle Log (LCLOG) and System event log (SEL) when machine check event (MCE) is recorded.

Dell PowerEdge 17G Intel servers may record memory module temperature warning events in the Lifecycle Log and System Event Log during the server cold boot sequence.

This article explains Dell guidelines on company administrator assignment.

This article explains how to assign an Initial Company Administrator.

This article explains how to promote Company Administrators.

Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.

This KB is to provide information about Dell customized VMware ESXi support stance on the Dell 17th generation of PowerEdge servers. The 17th generation of PowerEdge servers is based on Intel® Xeon® 6500P/6700P (Granite Rapids SP) and AMD EPYC™ 9005 Series Processor (Turin).

Dell Samsung PM893 SSDs with Firmware HJ55 or Earlier Experience Premature SMART Failures

PowerEdge servers crash with PCIe fatal errors while updating Kioxia CM6 NVMe drive firmware.

When a PS1010 or PS1030 NVMe SSD is installed, a PSOD may occur during production or gathering Operating System (OS) logs.

This article presents opportunities to understand and troubleshoot some common causes of fan noise in a PowerEdge server. It is also relevant for 100% fan speeds.

This article describes how to find the iDRAC's current MAC address.

Dell SAS SSD models SS530 and SS540, when used as a VMware vSAN cache tier, show accelerated write endurance loss.

This article explains how to use iDRAC Direct to manage your PowerEdge server.

This article explains how to update the BIOS version of a Dell PowerEdge Server using EFI file. The update can be done directly from the Unified Extensible Firmware Interface (UEFI) interface.

Several requests regarding custom ISOs for the latest VMware patch releases for ESXi 7.0 and ESXi 8.0 have been received. The new VMware patch includes critical security updates for vulnerabilities CVE-2025-22224, CVE-2025-22225, and CVE-2025-22226. VMSA-2025-0004 is the official Broadcom article number which is commonly use to explain the issue to Tech Support.

Dell EMC Server Platform Security Advisory for Intel SA-00329 – Intel® Processors Data Leakage Advisory - CVE-2020-0548, CVE-2020-0549

Dell iDRAC9 and iDRAC10 remediations are available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

It is a common misconception that if a PowerEdge server fails to boot, does not complete POST, or experiences other issues, the iDRAC will also be inaccessible. In reality, iDRAC is often still online and available to assist with troubleshooting—even if it was never configured beforehand. Leveraging iDRAC to review recent events, analyze logs, and collect a SupportAssist Collection (TSR) is critical for accelerating diagnosis and recovery.

This article provides instructions on how the customer can gather their recovery key from their Trusted Platform Module (TPM) enabled host. The customer should keep the recovery key from each of their hosts in a safe place. Hardware replacement activities, such as system board replacements, require the recovery key for a smooth process.

During cluster turn on of vSAN ready nodes, the vSAN network list does not exist. This causes the virtual machine (VM) status to be invalid.

Dell iDRAC9 and iDRAC10 remediations are available for an arbitrary file export vulnerability that could be exploited by malicious users to compromise the affected system.