VxRail Software

This dial-home event is generated when the status of one of the SSD or hard drives within a VxRail node changes. This may indicate a failed or failing drive and may require replacement.

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Seagate Skybolt and SkyboltServoBP drive fails with medium format corrupted errors.

vSAN (Virtual SAN) requires disk‑group layout conversion from 32‑bit to 64‑bit to use large drives (≥16 TB for space‑efficiency‑disabled, ≥4 TB for enabled). Health warning shows 32‑bit; fix by evacuating data and recreating the group. Without it, the large drive is ignored. Upgrading to vSphere 19 and recreating gave no 64‑bit option; capacity remains 64 GB with 20 TB disks, so the 16 TB limit persists.

Dell VxRail remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

This article outlines the procedure for managing customer Service Requests (SR) to address security vulnerabilities (VMSA) in VxRail or VCF On VxRail environments through manual updating.

This document describes the objects and equipment used by Customer Engineers (CEs) when on-site. Please check and prepare in advance.

Host running ESXi 8 with VSAN ESA fails with Purple Diagnostic Screen ("purple screen of death") PSOD.

All upgrade bundles to 7.0.350, 7.0.370, 7.0.371, 7.0.372 have been hidden from Dell support site

Enter/exit Maintenance Mode and VxRail shutdown/startup with Horizon Air Hybrid-Mode deployed

Dell VxRail Security Technical Implementation Guide (STIG) on VxRail.

Due to a known VMware issue in the virtual storage area network (vSAN) Witness, the internal OEM license of the vSAN Witness becomes unavailable. This leaves the Virtual Witness host in an eval/expired licensing state. This affects VxRail stretched clusters upgrading from 4.5.xxx and 4.7.xxx to 7.0.xxx, no known VMware and VxRail release contains a fix.

VxRail plugin is missing after vCenter certificate and password is rotated from SDDC manager.

This article provides a solution to the "vDS Port Not Found" error that may occur during stretched cluster upgrade using vLCM.

This KB has detailed steps on how to switch from CloudLink to a Native Key Provider.

This article instructs users how to update the VMware Tools version in the ESXi host using the Broadcom offline packet. Do not use this article for vLCM enabled clusters. Check notes for more information.

Upgrade from 4.5.x/4.7.x to 7.0.450/7.0.451 or 8.0.100 failed at VxRail Manager migration step with "Error in migration, removed new vxm: lockbox execute_remote_lockbox_script error in migration".

Performing node expansion in the middle of Lifecycle Management (LCM) failed with a FileNotFoundException error message.

This KB article describes a situation when a node upgrade fails with a "No space left on device" error message.

Physical View displays critical power supply unit (PSU) alarm lost on VxRail G560 node due to iDRAC failing to acquire status using G560 Chassis Management (CM).

VxRail Manager pods are not running after upgrade from an earlier version to 7.0.37x. This occurs in environments where wildcard Domain Name System (DNS) records are used on the system DNS server.

This KB article includes information about how to resolve the issue of "Server type is not supported" message from VxRail plugin Physical View.

Network connectivity issues in ESXi with 25G or above bandwidth NICs when jumbo MTU: 9000 is enabled.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

vSphere High Availability generates the error "This host has no isolation addresses defined as required by vSphere HA" due to no gateway in the TCP/IP settings.

This article gives details on the event code: VXR500TMP0203

This article explains how to identify the virtual machine (VM) that is using your .vmdk file and preventing it from being deleted.

This article provides answers to issues with virtual machines (VMs) residing on unresponsive ESXi hosts and helps return the ESXi hosts to a stable state.

vCenter showing Warning messages, such as "Warning: High pnic rx generic error rate detected on vmnicX"; "High pNic error rate detected, Check the host's vSAN performance view for details"

This is a general troubleshooting guide to help identifying if there is a problem with a physical disk in vSAN Clusters.