Elastic Cloud Storage

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.

Creating an object lock enabled bucket. Enabling object lock on an existing bucket.

Dell ObjectScale versions prior to 4.1.0.3 and version 4.2.0.0 remediation is available for Insertion of Sensitive Information into Log File vulnerability that could be exploited by malicious users to compromise the affected system.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

Application reading and writing to ECS is unable to establish more socket connections. In some scenarios, this issue may cause potential data unavailability if the application is opening excessive connections greater than the default connection limits.

xDoctor has detected that the rackServiceMgr service is using more than 1 GB of memory.

xDoctor reports a warning error indicating that one of the ECS interfaces is down to the switches.

The bonded network interface, or one or more of its slave interfaces, on an ECS node is down or missing. When a bonded interface is offline, network redundancy for both ObjectScale and ECS is reduced or lost. This condition is detected and reported by xDoctor or through a Dial Home alert.

This knowledge base explains how to handle alert Switch Connection Failure detected.

Customer has an approved networking configuration where one or more of the child interfaces report as 'down'.

NetWorker Snapshot Management (NSM) backups may fail with Error relinking snapvx snapshot to target: Unable to perform action Link on SnapVX snapshot, error SYMAPI_C_ACCESS_DENIED.

With OBS 4.1, "S3 Event notifications" were introduced. This article explains why the new option "Notification Target" is missing under "Manage" in the UI.

The ECS certificate tool can assist you with uploading SSL certificates to the ECS data and management interfaces.

This KB article outlines how to zone WAN-COM ports on a single engine VPlex Metro.

AppSync cannot re-link to a mounted target device.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

Local host file inventory.ini failed to parse.

This article is about how to set up bucket ACLs for CAS.

This article explains how to assign an Initial Company Administrator.

This article explains how to promote Company Administrators.

This article explains Dell guidelines on company administrator assignment.

The blobsvc logs are reporting that there is a large Index Compaction (IC) lag.

On ECS‑only xDoctor code paths beginning in ECS xDoctor v4.8‑108.0, the UI/API options to enable or disable the Root Filesystem (RFS) auto‑healer for RAP007: LVRoot too full may be missing. When this occurs, administrators cannot modify the auto‑healer configuration through the standard xDoctor interface. This issue only affects ECS deployments. ObjectScale deployments (starting in xDoctor v5.1‑108.0) are not impacted, and the RFS auto‑healer toggle functions normally.

CLI commands to run KB Automation Scripts.

This KB explains the causes of potential issues related to internal log rotation, and the recommended versions to upgrade to.

When PowerPath for Windows version 6.1 is installed on Windows Server 2016, validation alerts indicate that many drivers have dates earlier than the OS, because the PowerPath release predates the OS.

This KB article is a list of technical documents and videos produced by Dell Technologies.

How to find the serial number, product ID, or Product Serial Number Tag (PSNT) that is required to open a service request or support case for Dell Storage and Data Protection hardware products.

Dell ECS and ObjectScale remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.