Articles
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Learn how to troubleshoot and resolve AC adapter issues on a Dell laptop. Find information about how to use and troubleshoot AC adapter-related problems.
Updated: April 19, 2026
ID: 000125125
See the options for performing a computer restore, resetting Windows installation, or restoring Windows to factory condition on a Dell computer.
Updated: April 19, 2026
ID: 000124379
Looking to register, update, change or transfer ownership and warranty information of your Dell computer? This article shows you how.
Updated: June 10, 2026
ID: 000125103
This article provides information about the current features and versions of Ready Image.
Updated: June 09, 2026
ID: 000205344
Learn about how to download, install, and activate Halcyon Anti-Ransomware Suite from Dell.
Updated: June 09, 2026
ID: 000423781
This article provides general troubleshooting steps and links to information for your Non-Dell branded printer.
Updated: June 09, 2026
ID: 000129397
This article provides information about using the AC adapter of your Dell laptop while traveling to another location.
Updated: June 08, 2026
ID: 000139802
This article provides Windows event log examples after the security assessment is complete for Dell Trusted Device.
Updated: June 03, 2026
ID: 000233967
This guide helps you check if your Dell laptop screen is working correctly using the LCD built in self-test (BIST).
Updated: June 01, 2026
ID: 000134936
This article addresses an issue affecting PXE booting to a Dell USB Type-C to Ethernet dongle.
Updated: June 01, 2026
ID: 000148936
The following article provides information about when you must remove a windows update and how you would be best to do it.
Updated: May 29, 2026
ID: 000133367
Learn how to add (pair) Bluetooth devices in Windows 11 and Windows 10. Get step-by-step instructions to connect Bluetooth devices such as keyboards, mice, speakers, and headsets, and how to troubleshoot pairing issues.
Updated: May 28, 2026
ID: 000136692
This article serves as a guide to provide useful tips and guidance on arranging an out of warranty repair for your Dell computer.
Updated: May 22, 2026
ID: 000132374
Update your Dell computer's BIOS in 10-15 minutes with BIOSConnect Firmware Update Over the Air (FOTA). Easy instructions for all Dell models including troubleshooting tips. No Windows needed.
Updated: May 21, 2026
ID: 000226691
This article discusses the power delivery capabilities of the USB-C Ports on Dell laptops.
Updated: May 20, 2026
ID: 000224141
This article provides information about the Alienware AW720H headset battery life is less than expected.
Updated: May 20, 2026
ID: 000222485
Information about intermittent audio issues with the Alienware AW920H headset and Windows 11.
Updated: May 20, 2026
ID: 000222484
Resolving AW720HA, AW720H, AW725H, AW920H, AW520H Alienware headsets microphone to not working.
Updated: May 18, 2026
ID: 000217402
The following article provides sound or microphone function troubleshooting for Alienware headsets.
Updated: May 18, 2026
ID: 000217346
Learn how to resolve microphone issues on the Alienware Dual Mode Wireless Gaming Headset AW720H.
Updated: May 18, 2026
ID: 000214135
This article provides information about how to turn on Alienware Wireless Gaming Headset upon arrival.
Updated: May 18, 2026
ID: 000213964
Information about Alienware Command Center (AWCC) not detecting certain Alienware mouses, keyboards, and headsets are crucial for troubleshooting and resolving connectivity issues.
Updated: May 16, 2026
ID: 000209740
The following article provides further information about the charging behavior of Dell and third-party powered docking stations and hubs that use USB Type-C AC adapters.
Updated: May 16, 2026
ID: 000205967
Check your warranty status, renewing your warranty, transferring ownership, international warranty support, expired warranty support or register your Dell product.
Updated: May 14, 2026
ID: 000132024
How to determine the firmware version of your storage device and update it if required.
Updated: May 13, 2026
ID: 000175541
How to calibrate monitor color in Windows 11 and Windows 10 to correct yellowish tint and improve display accuracy. Follow this guide for adjusting gamma, brightness, contrast, and color settings.
Updated: May 12, 2026
ID: 000194424
The following article provides information about a Windows not detected error message. It appears when the Dell Adapter USB-C to Ethernet (Preboot Execution Environment (PXE) Boot) is connected.
Updated: May 12, 2026
ID: 000194004
Securely erase data from your device before Trade In or Recycle by following our step-by-step instructions for Windows, Android, and Apple devices.
Updated: May 12, 2026
ID: 000192008
Learn how to change the audio output device in Windows 10 on your Dell computer. Follow simple steps to select external speakers or headphones for better sound control.
Updated: May 10, 2026
ID: 000189443
This article provides information about Intel 11th, 12th, 13th, and 14th Generation processors, where installation drives are not found during Windows 11 and Windows 10 installation using retail media or downloaded media from the Microsoft Media Creation Tool.
Updated: May 10, 2026
ID: 000188116
Learn more about why the model and color of the peripheral may not match the image displaying in the Dell Display and Peripheral Manager (DDPM) application.
Updated: May 08, 2026
ID: 000462027
For help in Windows 11 with setting up, connecting, sharing files, photos, music, and troubleshooting your wired network see the appropriate section.
Updated: May 07, 2026
ID: 000133413
Changing the advanced Wi-Fi adapter settings in Windows may help to prevent slow performance and intermittent connection. Follow the instructions for steps on how to access these settings.
Updated: May 07, 2026
ID: 000132395
Learn the steps to modify language settings in Adobe Acrobat 2017 and later. Follow our guide for a seamless language switch. Get expert tips now.
Updated: May 07, 2026
ID: 000180675
Is your sound recorder not capturing sound? Learn how to fix microphone issues, troubleshoot laptop microphones, and resolve screen recording with no audio problems.
Updated: May 07, 2026
ID: 000179430
The following article provides information about how to recover from an issue in Windows 10. The System Center Configuration Manager (SCCM) image fails to connect to the domain through a USB Type-C Ethernet Adapter.
Updated: May 06, 2026
ID: 000177892
This article provides guidance and direction for activating Windows after a motherboard replacement in your Dell computer.
Updated: May 06, 2026
ID: 000177704
The following article provides information about the various ways to set up a Windows Hello PIN login. Windows Hello is designed for laptops, tablets, and desktops running the Microsoft Windows 11 and Windows 10 operating systems.
Updated: May 03, 2026
ID: 000149166
This article explains how to recover the standard Windows energy saving plans in case they are missing or faulty.
Updated: May 03, 2026
ID: 000148983
The following article provides information about how to boot to the Windows 11, or Windows 10 advanced startup options menu on your Dell computer.
Updated: May 02, 2026
ID: 000147155
A guide for troubleshooting steps for issues relating to Wireless Wide Area Network (WWAN) can help users resolve connectivity problems. Including: Error SIM NOT FOUND — CHECK ORIENTATION, Cannot Read SIM, Dell Mobile Broadband Card Utility Status Is "No Card Detected," Cannot Browse the Web and Cannot find Network / Service.
Updated: May 01, 2026
ID: 000142465
This article provides information on How do I eliminate the beep tones that my portable system emits during the boot process
Updated: May 01, 2026
ID: 000139830
This article describes an issue where the TPM cannot be configured because it is in an owned state.
Updated: May 01, 2026
ID: 000139777
Take a look at this page for a comprehensive list of the various Windows troubleshooters available to fix an array of issues.
Updated: May 01, 2026
ID: 000139202
This article is a guide to resolving the error 2000-0251 when launching the ePSA diagnostics on a Dell computer.
Updated: May 01, 2026
ID: 000139065
Transfer Outlook email, calendar, and contacts to another computer using a PST file. Learn how to export Outlook items to an Outlook Data File (.pst) and import them seamlessly.
Updated: May 01, 2026
ID: 000138994
The following article is a guide to a quick fix for On-screen Windows errors seen after changing your computers Serial AT Attachment (SATA) mode.
Updated: April 30, 2026
ID: 000138544
This article provides information about basic safety precautions that everyone must take before accessing the internals of a computer or electrical equipment. Find information about how to protect against electrostatic discharge (ESD), prevent electrostatic damage to the components, and take safety precautions when lifting electronic equipment.
Updated: April 30, 2026
ID: 000137973
This article provides a general guide for removing malware on your Dell Computer. Most of the steps are not covered under your warranty and are carried out at your own risk.
Updated: April 30, 2026
ID: 000137122
This article is a guide to clear the cache and browser history for common browsers. Browsers that are used on Dell computers with the Windows 10 and 11 operating system.
Updated: April 30, 2026
ID: 000136315
Follow the instructions to help resolve the issue were the LCD brightness constantly changes depending on what is shown on the screen.
Updated: April 30, 2026
ID: 000135009
Investigate the possible causes of the video issue experienced on your Dell personal computer LCD.
Updated: April 30, 2026
ID: 000134729
The first laptops that were sold with 5G network adapters were sold at the beginning of 2021.
Updated: April 28, 2026
ID: 000190532
Learn about repair options for a cracked or broken LCD screen on your Dell laptop, phone, or tablet.
Updated: April 28, 2026
ID: 000123759
Forgot your Admin, System, or HDD password in BIOS? Learn safe methods via BIOS settings, jumpers, or Dell password release code—to reset or clear passwords easily.
Updated: April 28, 2026
ID: 000131024
Having Wi-Fi issues on Windows 10 or 11? Troubleshoot WiFi issues like cannot connect to this network, computer not connecting to WiFi, or wireless Internet not working.
Updated: April 19, 2026
ID: 000132488
Use our guide to learn how to successfully install Windows 11 and Windows 10 on a Dell computer with a Dell Windows Recovery DVD.
Updated: April 19, 2026
ID: 000132479
Dell BIOS recovery guide: Fix boot failure, black screen, or POST errors. Easy step-by-step instructions for hard drive and USB recovery methods.
Updated: April 19, 2026
ID: 000132453
Learn how to download and install Bluetooth drivers for Windows 11 and Windows 10. Resolve any Bluetooth driver errors and ensure reliable Bluetooth connectivity on your device.
Updated: April 19, 2026
ID: 000132386
How to Use the Dell Support Site to Identify and Install the Drivers for Your Dell Personal Computer
This article provides information about how to download Dell drivers from the Dell.com/support website for your Dell computer.
Updated: April 19, 2026
ID: 000132380
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: April 19, 2026
ID: 000132371
The following article shows you how to fix Window Autopilot Domain issues after replacing parts or receiving a computer replacement. This applies to computers that run Windows 10 and Windows 11.
Updated: April 19, 2026
ID: 000132036
The following article provides information about why Dell laptops and desktops may slow down over time and how you can fix this on your device.
Updated: April 19, 2026
ID: 000131445
A basic guide to help you get started with your new Dell computer with Windows and where to find resources on Dell Support website to help you address any questions or issues.
Updated: April 19, 2026
ID: 000130248
This article explains how to run memory diagnostics using the ePSA and SupportAssist tools.
Updated: April 19, 2026
ID: 000129992
Learn how to report a lost or stolen Dell laptop or desktop, including necessary details. Follow our guide for timely action and how to contact Dell Support.
Updated: April 19, 2026
ID: 000129627
Learn how to find or Identify the wireless (Wi-Fi) network adapter on your Dell computer to update drivers and check Wi-Fi compatibility.
Updated: April 19, 2026
ID: 000129554
This is an article that takes you through identifying and repairing a virus or malware infection on your computer. Dell strongly recommends you recover your system image on the computer instead.
Updated: April 19, 2026
ID: 000129494
Follow the steps when the wired adapter did not connect.
Updated: April 19, 2026
ID: 000128276
This article provides helpful information and links for basic wireless network troubleshooting.
Updated: April 19, 2026
ID: 000127788
Having your computer not shut down as expected or turn itself back on unexpectedly can be a frustrating experience. See the appropriate information pertaining to your issue.
Updated: April 19, 2026
ID: 000126172
This guide explains how to check your computer's components list online. This includes hardware, software, and services purchased with the computer.
Updated: April 19, 2026
ID: 000125283
How to add apps to the startup folder in Windows 10 using simple steps and commands. Optimize startup programs for a faster boot and know the use of the shell startup command.
Updated: April 19, 2026
ID: 000124550
Effective methods for how to remove malicious malware from your personal computer and how to delete malware from your computer. Ensure your Windows system is secure with the latest tools and tips.
Updated: April 19, 2026
ID: 000124387
When you want all the wireless connections (Wi-Fi, Bluetooth, or Mobile Broadband) turned off, you turn on airplane mode.
Updated: April 19, 2026
ID: 000124347
Information about how to download and install the latest BIOS or UEFI updates on a Dell computer. This guide covers accessing BIOS or UEFI, updating using USB or Windows, and recovering corrupt BIOS or UEFI on Dell computers.
Updated: April 19, 2026
ID: 000124211
Learn how you can fix the issue of extra or "ghost" monitors showing up in your Windows Display Settings.
Updated: April 18, 2026
ID: 000108307
This article provides information about how to return service parts to Dell in the United States Region only.
Updated: April 07, 2026
ID: 000178919
If you cannot find exactly what you are looking for, our Trade In-related Frequently Asked Questions can help.
Updated: March 03, 2026
ID: 000192007
Learn how to create a new My Account and import your customer and order numbers if you have lost or forgotten your My Account email address.
Updated: January 29, 2026
ID: 000175479
This article provides information about how to download and install or update Dell drivers for your Dell desktop, laptop, all-in-one, workstation, printer, monitor, tablets, and so on.
Updated: January 27, 2026
ID: 000183911
Learn how to subscribe to email alerts for Dell driver updates. Get notified when new drivers are available for your Dell computer. Easy setup and management.
Updated: January 27, 2026
ID: 000139419
Dell Client Consumer and Commercial Platforms require a security update to address Intel vulnerabilities.
Updated: December 03, 2025
ID: 000126706
Understand why Lithium-ion Polymer batteries may swell over time, how to recognize the warning signs, and what steps to take if swelling occurs.
Updated: November 21, 2025
ID: 000128491
Dell Client Platforms require a security update to address vulnerabilities addressed in INTEL-SA-00369 Intel Graphics Driver Advisory.
Updated: August 18, 2025
ID: 000126415
Select Dell Client Commercial and Consumer platforms require an update to address an improper access control vulnerability.
Updated: August 18, 2025
ID: 000140068
Dell Client platforms require a security update to address vulnerabilities in the Intel® Graphics Driver for Windows
Updated: August 18, 2025
ID: 000147348
See the section that matches the code you received, and follow the instructions that are listed in the Next Steps column.
Updated: August 06, 2025
ID: 000181167
Find out more about how to clean your Dell equipment.
Updated: July 18, 2025
ID: 000133659
Learn to distinguish M.2 cards, including slots, keys, sizes, and types. Understand M.2 slot functionality, M.2 and PCIe interfaces, and the M.2 platform's versatility.
Updated: June 30, 2025
ID: 000144170
This article contains information about troubleshooting the Killer wireless card.
Updated: April 23, 2025
ID: 000124915
Dell Client Consumer and Commercial Platforms require a security update to address Intel vulnerabilities.
Updated: May 22, 2021
ID: 000180550