Avamar Server

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Data Domain Capacity Resolution Path.

RecoverPoint for Virtual Machines(VMs) 6.0.3.1 and later are qualified with VMware vStorage APIs for Data Protection(VADP) backup solutions. However, sometimes protected Virtual Machines may see Snapshot Consolidation errors or Virtual Machine restarts, during backup operations.

This article explains how to use the 'goav client hyperv' command set.

The article describes Structured Query Language (SQL) backup failures, where log‑gap errors and missing sqlmeta.xml entries occur because the parser’s buffer limit (32 MB) prevents Logical Sequence Number (LSN) validation.

With no changes or upgrades to Avamar or the Data Domain, the connection to the Data Domain fails to connect, and jobs timeout with no progress.

Client‑side log retention defaults clean logs every 5‑6 days; using only --loglifetime and --logsizecap (e.g., --loglifetime=60 --logsizecap=1024) does not extend retention. Add --logminlifetime equal to the desired days (e.g., --loglifetime=30 --logminlifetime=30 --logsizecap=1024) to keep logs for 30 days. See Dell Knowledge Base article 000060840 and JIRA AVAMARESC‑3266.

Dell Avamar Server and Dell Avamar Virtual Edition remediation is available for improper limitation of a pathname to a restricted directory ('path traversal') vulnerability that could be exploited by malicious users to compromise the affected system.

This article discusses several issues that can prevent a vCenter from being added to Avamar.

The article is provided to help assist with the adding Virtual Machine (VM) Clients to Avamar using the Management Console Command Line Interface (MCCLI).

This article explains how to promote Company Administrators.

This article provides a summary of the current supportability of the Avamar Administrator console.

This article explains Dell guidelines on company administrator assignment.

Dell Avamar Server and Dell Avamar Virtual Edition remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Avamar AlwaysOn backups for Structured Query Language (SQL) may time out, with logs showing status wrapup and remote client forwarding errors. Cause: secondary slow, breaking link; multistream load.

After upgrading Avamar from version 19.4 to 19.7, Hyper‑V Resilient Change Tracking (RCT) backups report Windows Management Instrumentation (WMI) query failures, checkpoint issues, and orphaned checkpoints.

This article addresses a failure scenario in Avamar Hyper-V cluster backups where communication delays between cluster nodes cause Volume Shadow Copy Service (VSS) snapshot synchronization timeouts. The issue is resolved by adjusting timeout parameters in the avhypervvss.cmd configuration file.

Avamar Hyper‑V backups show missing backup history file, cannot resolve the Data Domain (DD) server name and fail target validation; caused by an avtar.exe binary version incompatible with the DD version.

This article explains why the Avamar restore UI backup size shows a different value to the backend report value for the same client.

Avamar Downloader Service (LDLS) is not pushing downloaded files to an Avamar server which is correctly configured, authenticated, and is reachable.

An Avamar grid that was previously full is cleaned of data. After, after garbage collection has removed all eligible data, it continues to show ~30% usage.

Secure LDAP (LDAPS) stops working after upgrading to Avamar version 19.12.x.

This article outlines a workaround for a known issue where scheduled Hyper-V backups fail in Avamar due to an invalid Data Domain (DDR) token. Manual backups are unaffected.

Knowledge Base (BS) article that provides solutions to Hyper-V backups failing due to checkpoint error of Hyper-V service name.

This article details potential Hyper-V Granular Level Recovery (GLR) failure and a potential new hotfix.

7.4/7.5 MCS runs out of memory due to VMware connections taking up too much memory.

Updating the Data Domain (DD) hostname using the Avamar Administration UI fails, reporting that the DD is unreachable.

This article describes a specific issue in Avamar 19.12 with Management Console Service (MCS) hotfix 338913 that prevents using the Avamar Administrator console by JNLP.

Enterprise Management Services (EMS) and Desktop Laptop (DTLT) services cannot be resumed due to empty or malformed emserver.xml file.

This article, historically known as KB 335233, explains how to configure plug-in based replication to allow clients to run longer than 24 hours (overtime).