Dell Server 9712a

This article provides steps to troubleshoot a chassis intrusion, chassis open message for PowerEdge servers.

This article provides information about the LIC008 error seen when importing the IDRAC License.

PowerEdge connected Dell NVMe SSDs with the Limited Retry (LR) bit set may experience an increase in failures due to elevated media and data‑integrity error rates.

PowerEdge systems may not always log downgraded PCIe links in LifeCycle (LC) or system event logs (SEL).

Micron 9550 E1.S solid state drives (Dell part numbers HRF8G, 2G1RR) can fail a short Device Self‑Test (DST) if the DST log (Log ID 0x06) is read within 2 seconds of start due to a bad pointer.

Encountering PR8 errors in the LifeCycle (LC) log when using a BlueField-3 (BF3) Data Processing Units (DPU) card (DPN: HFWRM).

Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.

This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.

Using the Linux command "lspci -vvv" on PowerEdge XE9685L, the "LnkSta" value of the NVIDIA ConnectX-7 device is shown as "downgraded."

PowerEdge servers crash with PCIe fatal errors while updating Kioxia CM6 NVMe drive firmware.

The article describes how to troubleshoot network connectivity issues for network cards.

This article presents opportunities to understand and troubleshoot some common causes of fan noise in a PowerEdge server. It is also relevant for 100% fan speeds.

This article describes how to view and clear the system event log (SEL) in System Setup.

This article describes how to find the iDRAC's current MAC address.

Dell solid state drive (SSD) fails after system reports low environment operating temperature.

This document describes the objects and equipment used by Customer Engineers (CEs) when on-site. Please check and prepare in advance.

In some migration scenarios, the OpenManage Enterprise 4.0 target import operation may fail with an error 'Failed to decrypt backup archive' during migration. Use the following article to help in troubleshooting this scenario and various ways to address the failure.

When in a SNAPI enabled configuration, the Dell Mellanox Ethernet and InfiniBand NICs may display 0000:0000:0000:0000 as the virtual node GUID for the second partition.

Firmware upgrades to Broadcom network devices may fail with a "libpci.so: Cannot open" error when run from a Smart Bootable ISO image created with Dell Repository Manager 3.x.

This article provides three methods to confirm the SSD Piece Part Identification (PPID)

When creating a Power Control job from OpenManage Enterprise and the following wizard options are selected Power Options: Power Cycle and 'Shutdown OS First' box is checked results in the target host systems being ForceReset.

Troubleshooting steps for the VMware vCenter unable to register to Dell OpenManage Enterprise plug-in for VMware vCenter (OMEVV) because another instance is already registered.

OpenManage Enterprise (OME) Services plug-in may not show a device, or the device is in staging status.

Dell License Manager 1.7 dose not work with 16G APOS SKU

This article covers the process of collecting debug logs from OpenManage Enterprise 3.9 and later.

Dell System Update (DSU) 2.0.0 for VMware ESXi fails with "Inventory file not found" error if the "--use-idrac-passthrough" option is not specified at launch.

Do Not Update iDRAC FW to 5.10.50.00 or later on PowerEdge server with RCI qualified Broadcom 57504 (DPN: 5187Y) that has old FW 216.x.xx.x.

The firmware of PowerEdge server hard drives is a critical component in the server system. Regularly updating and maintaining this firmware is essential for server performance, security, and compatibility. Hard drive firmware updates can often fix known hardware faults and issues, address identified vulnerabilities and security problems, and potentially introduce new features, improvements, and enhancements.

The VM does not turn on after configuring PCI Device passthrough on the ESXi host and adding the device to the VM. It gets stuck at 80% and then results in an error "total number of pages needed (4206594) exceeds the limit (917504)."

This article provides links to download Dell trial 30 and 90-day evaluation license collection including iDRAC Enterprise, iDRAC Datacenter, Chassis Management Consoles (CMC) Enterprise, OpenManage Enterprise, and OpenManage Integration.