Articles
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All products: Contaminants such as dust on fiber optic connector end face causes poor IO performance
Dust or chemical contamination at the endface of a fiber optic LC connector or transceiver module impedes signaling. Dell engineering teams have verified cases in which a fully functional port appears to be a bad port because dirty optical connectors manifest as a port failing loop testing with acceptable power measurement levels. Cable connectors should be cleaned and when stored must be protected from dust particle or chemical contamination.
Updated: May 22, 2026
ID: 000246018
How to use Live Linux ISO to update OS10 certificate.
Updated: May 10, 2026
ID: 000188438
This document highlights minimum, recommended, and latest code versions for Dell Technologies Networking products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: July 13, 2026
ID: 000228560
How to download the latest firmware from the Dell Support Website for Dell Networking N Series, X series, and PowerConnect Series switches.
Updated: July 09, 2026
ID: 000130371
The startup configuration file, startup.xml, is stored in the config system folder. To create a backup version, copy the startup configuration to a remote server or the local config: or home: directories.
Updated: June 10, 2026
ID: 000191944
New OS10 image install using ONIE.
Updated: June 10, 2026
ID: 000199005
In some situations, users may forget the password for both OS10 user "admin" and Linux user "linuxadmin, " this results in users unable to log in to OS10.
Updated: June 05, 2026
ID: 000201897
This article explains Dell guidelines on company administrator assignment.
Updated: May 24, 2026
ID: 000379388
This article explains how to assign an Initial Company Administrator.
Updated: May 23, 2026
ID: 000374134
This article explains how to promote Company Administrators.
Updated: May 23, 2026
ID: 000374126
For the Dell PowerSwitch and Cisco Nexus switches, syslog can be transmitted through Transport Layer Security (TLS) and audit logs. Ensure that the terminal access controller access-controller system (TACACS) is used for the audit logs.
Updated: May 22, 2026
ID: 000324431
Addition of VLANs to Unified Computing System (UCS) Manager when using updating service profile templates and vNIC templates.
Updated: May 16, 2026
ID: 000205564
This article explains the how to configure Management IP and route in DELL EMC OS10
Updated: May 08, 2026
ID: 000184302
WebTools does not launch after upgrading switch to FOS 9.x.
Updated: May 08, 2026
ID: 000183895
This article outlines how to create a firmware baseline, view compliance reports, and apply updates in Dell OpenManage Enterprise.
Updated: May 05, 2026
ID: 000144728
How to configure Native Vlan on a trunk port in Dell Networking OS10 Switches.
Updated: April 30, 2026
ID: 000137464
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: April 19, 2026
ID: 000132371
This is a general guide on how to get the Service Tag from dell switches (OS6, OS9, OS10, or SONiC).
Updated: February 27, 2026
ID: 000211667
The issue is about new routes are not being installed in the Broadcom hardware on Dell S5248F switches. OS10 can learn new routes, but it is not able to install them in the Broadcom hardware tables. This issue affects all platforms and all OS10 versions, but may be mitigated using switch's configuration or different platforms where the tables are larger than S5200.
Updated: January 28, 2026
ID: 000322394
OS10 VLT role shows up as blank, but OS10 VLT certificate has already been remediated
Updated: January 22, 2026
ID: 000216400
Enterprise SONiC license key
Updated: January 21, 2026
ID: 000181766
Dell Technologies Networking OS10: How to Configure Port-Channels.
Updated: December 18, 2025
ID: 000204226
This article explains how to configure a DELL OS10 switch as a Passive Border Gateway Protocol (BGP) Peer. This feature is required when the peer has Port 179 Blocked or can only be the Active BGP Peer.
Updated: November 21, 2025
ID: 000387299
Dell Networking Intermittent High ICMP Latency seen in S-series Switches running OS9 Firmware
Updated: November 13, 2025
ID: 000135228
This article explains about Secure Shell (SSH) based login in Dell Networking SONiC. This article uses a switch running Dell SONiC 4.1.
Updated: November 08, 2025
ID: 000218783
A brief overview of basic troubleshooting steps for fan issues across all Dell switch platforms with removable fan units.
Updated: August 06, 2025
ID: 000236921
This article provides switch configuration guidance for Dell PS Series and SC Series SANs. Switch vendors include Arista, Brocade, Cisco, Dell, Huawei, HP, Juniper, and others.
Updated: July 31, 2025
ID: 000124943
As a part of the deployment guidance for Dell EMC Storage Spaces Direct Ready Nodes, for infrastructures that use RoCE v2 for RDMA using Mellanox CX4 LX adapters, we recommend disabling DCBX willing globally in the host OS and setting network adapter DCBXMode to Host in charge.
Updated: July 30, 2025
ID: 000131009
Troubleshooting the Switch Fabric Module
Updated: July 29, 2025
ID: 000133835
How to run the OS10 certificate update script directly from the switch.
Updated: July 23, 2025
ID: 000188436