Articles
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This article lists the PowerEdge RAID Controllers (PERC) by series family (generation) for Dell systems. There are several types of PERC controllers available depending on internal or external storage connectors, maximum drive support, and RAID support.
Updated: August 07, 2026
ID: 000131648
This article shows how to add additional disks to a virtual disk or reconfigure a virtual disk.
Updated: June 12, 2026
ID: 000116592
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: August 03, 2026
ID: 000132371
This article provides instructions on how to assign a hard drive as a global hot-spare on a PowerEdge RAID Controller (PERC)
Updated: June 24, 2026
ID: 000178190
This article provides information about various battery error codes, their possible causes, and examples.
Updated: June 23, 2026
ID: 000351229
This article provides information about how to import a foreign configuration RAID array on the system setup (F2) menu.
Updated: June 12, 2026
ID: 000122457
When attempting to save the PowerEdge RAID Controller (PERC) controller's event logs from within the Host Integrated Interface (HII), this process may take upwards of 20 minutes to complete.
Updated: June 07, 2026
ID: 000222988
PowerEdge R740 and R740xd, but not the R740xd2, use the Mini PERC interposer (04M4C). In R730 servers this was referred to as onboard C-stack.
Updated: June 02, 2026
ID: 000143431
This article provides information about how to manage the Dell PowerEdge RAID Controller (PERC) using the PERCCLI utility.
Updated: May 24, 2026
ID: 000394815
When encryption is enabled on BOSS-N1, the system may stop during POST with the message:
"No Boot Device Available or Operating System Detected."
Updated: May 23, 2026
ID: 000342517
This article describes the different type of controllers and the ways in which they should be reseated.
Updated: May 21, 2026
ID: 000228521
This article talks about PERC and HBA Controllers not getting detected or their status is unknown when queried by utilities like PERC CLI or OMSA that use in-band management.
Updated: May 19, 2026
ID: 000220053
Questions about Dell PowerEdge RAID controller cards and drive manipulations are answered here with tutorials.
Updated: May 18, 2026
ID: 000131039
This article provides information about how to boot past the Driver Health Manager Screen.
Updated: May 12, 2026
ID: 000148089
This article explains how to export the RAID controller log (TTYlog) directly from OpenManage Server Administrator (OMSA) using the interface or using the command lines.
Updated: May 07, 2026
ID: 000126422
This article explains how to download, install, and use the Dell PowerEdge RAID Controller (PERC) Command-Line Interface (CLI) utility to manage your RAID controller. The utility is supported on PERC Series 8 and later family controllers on hosts running Windows, Linux, or ESXi. PERCCLI can also extract RAID controller logs which contain information that allows you or Dell Technical Support to determine the status of RAID controllers and the connected storage devices to narrow down possible sources of error.
Updated: May 06, 2026
ID: 000177280
This article explains how to use commands to gather smart logs.
Updated: May 05, 2026
ID: 000120059
This article provides information about the battery learn cycle. It consists of a controller performed battery calibration operation to periodically determine the condition of the battery. This operation cannot be disabled.
Updated: May 01, 2026
ID: 000141687
This article provides information about how to delete a virtual disk using the Device Settings menu on a PowerEdge server. If your PowerEdge server is running the UEFI mode as a boot mode, the RAID BIOS is not displayed.
Updated: April 30, 2026
ID: 000136465
Learn about Dell PERC features.
Updated: April 18, 2026
ID: 000121866
This article explains how to export the RAID controller log (TTY log) directly from RAID Controller (PERC).
Updated: January 30, 2026
ID: 000134783
Dell Technical solutions information about various topics, hosted on the Dell TechCenter IT community platform
Updated: October 28, 2025
ID: 000147836
This article shows how to identify the Mirrored Set each hard drive is a part of for RAID 10 arrays on PERC 9 and later series controllers using OMSA and OMCLI.
Updated: March 10, 2025
ID: 000193145
PERC 9 controllers (H330, H730, H730P, H830, FD33xS, and FD33xD) introduced a feature called Rapid Rebuild that speeds up the time to rebuild failed drives in certain conditions. There is a possibility for data integrity issues when this feature is used under certain conditions.
Updated: December 18, 2024
ID: 000068456
This article explains how to fix a problem when responding to a Critical error by pressing "C" then "Y" not entering into HII in UEFI mode.
Updated: December 10, 2024
ID: 000067589
This article provides instructions for the management and configuration of RAID arrays on a LSI MegaRAID 9361-8i, 9440, 9460, and 9341 RAID Controllers
Updated: December 19, 2022
ID: 000147052