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This article is a step-by-step guide on how to replace a hard drive.
Updated: November 14, 2025
ID: 000143539
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: March 03, 2026
ID: 000132371
The file upload function of Dell TechDirect allows sending data directly to Dell Technical Support. Follow these eight steps to provide necessary information to your contact at Dell Support.
Updated: February 07, 2026
ID: 000139072
This article explains the difference between a reset and a Power Drain.
Updated: February 07, 2026
ID: 000175625
Hardware Diagnostics are embedded tools installed in the pre-OPERATING SYSTEM of your server to check hardware is working as designed.
Updated: November 19, 2025
ID: 000132726
Follow the steps below to use your mobile device to scan the Service Tag QR code or Barcode on your Dell device. The Service Tag is the best way to access specific information about your Dell device.
Updated: March 28, 2025
ID: 000130977
This article explains how to configure the IP address for iDRAC8.
Updated: March 07, 2025
ID: 000124653
This article provides information about exporting the Tech Support Report (TSR), SupportAssist (SA) Collection, and the RAID controller log using the Lifecycle Controller.
This article is valid for Dell PowerEdge servers using iDRAC8 and 9.
Updated: February 05, 2025
ID: 000130772