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This article provides curated links to Dell PowerProtect Data Manager product documentation, videos, and information including deployment, configuration, administration, and disaster recovery.
Updated: November 12, 2025
ID: 000196987
After a reboot, Windows non-clustered devices were not coming online when using PowerShell to online the devices. Coincidentally, the AppSync plugin was recently installed.
Updated: October 30, 2025
ID: 000184429
The PowerProtect Data Manager Appliance Server Disaster Recovery (DR) backups are failing with an AccessDeniedException for the /data01/serverdr_staging/postgres_pwd directory.
Updated: December 23, 2025
ID: 000203174
PowerProtect Data Manager - VM File Search FLR shows an incorrect target folder name.
Updated: December 15, 2025
ID: 000214927
PowerProtect Data Manager 19.13 ServerDR operation fails with "a backup operation is already running" message on the report node.
Updated: December 12, 2025
ID: 000214138
PowerProtect Data Manger (PPDM) /api/v2/aggregation/protection-metrics show incorrect result which results in DPA showing wrong report.
Updated: December 11, 2025
ID: 000214873
This article shows how to use traceroute in PowerProtect Data Manager.
Updated: December 11, 2025
ID: 000211902
PowerProtect Data Manager report shows no data, but the report engine is in Ready status.
Updated: December 11, 2025
ID: 000222608
PowerProtect Data Manager-VMDK failed to restore to original VM with changed size error.
Updated: December 11, 2025
ID: 000216495
Disaster Recovery configuration fails on a DM5500 source system due to a version mismatch between the source and target PowerProtect Data Manager systems.
Updated: November 21, 2025
ID: 000386160
Welcome to the Avamar Data Migration enabler (ADMe) landing page.
Updated: November 20, 2025
ID: 000182609
This page features core documents produced by Dell Content Engineering and Translation (CE&T) team for the Dell PowerProtect Data Domain products.
Updated: November 17, 2025
ID: 000126375
This page features core documents produced by Dell Content Engineering and Translation (CE&T) team for the Dell PowerProtect Data Domain products.
Updated: November 17, 2025
ID: 000392878
Learn how the MyService360 services analytics dashboard integrates the Dell AIOps (formerly CloudIQ) Health Score into the Install Base views. This integration streamlines services and product health management by IT admins using the MyService360 and Dell AIOps portals. Verify supported products by portal and access helpful Dell AIOps resources.
Updated: November 13, 2025
ID: 000206380
The purpose of this KB is to provide a solution to an issue where the first VMware Application Aware backup fails with Lockbox errors.
Updated: November 07, 2025
ID: 000078379
Dell Avamar, Dell NetWorker Virtual Edition (NVE), and Dell PowerProtect DP Series Appliance or Dell Integrated Data Protection Appliance (IDPA) remediation is available for multiple vulnerabilities that may be exploited by malicious users to compromise the affected system.
Updated: November 06, 2025
ID: 000208261
Avamar NDMP (Network Data Management Protocol) backups of NetApp fail with Signal 11 (segmentation fault) when the NetApp inode list for backup history exceeds RAM. Fix: reduce dataset size or enable stream-disk-buffer.
Updated: October 29, 2025
ID: 000207261
Virtual machine backups may report a failure for a nonpersistent (independent) disk even though the disk is excluded in the backup policy. This occurs when the vCenter Server is backed up alongside multiple virtual machines in the same policy.
Updated: October 29, 2025
ID: 000383073
SQL backups fail with error "Unable to log in" due to invalid PowerProtect credential information.
Updated: October 28, 2025
ID: 000182211
The following is a process for performing a redirected restore using the RMAN Agent.
Updated: October 23, 2025
ID: 000192197
Cloud Disaster Recovery Add-on (CDRA) fails to deploy when a user is part of an organization with a Service Control Policies (SCP) configured.
Updated: October 16, 2025
ID: 000183021
This page features core documents produced by Dell Content Engineering and Translation (CE&T) team for the Dell PowerProtect Data Domain products.
Updated: October 14, 2025
ID: 000336713
Virtual Machine (VM) backup or Lightweight Delta (LWD) Filter fails due to shared disk between two VMs.
Updated: October 14, 2025
ID: 000219386
PowerProtect Data Manager Storage Array discover fails with ADSD0013: PowerStore discovery cannot be completed because of an internal server error.
Updated: October 08, 2025
ID: 000219286
PowerProtect Data Manager (PPDM) Oracle discover fails with error: Unable to connect to the database to verify the SID for '+APX1'.
Updated: October 07, 2025
ID: 000212281
In PowerProtect Data Manager (PowerProtect Data Manager), the Oracle Recovery Manager (RMAN) agent service fails to start when the host is missing a fully qualified domain name (FQDN).
Updated: October 07, 2025
ID: 000211741
PowerProtect Data Manager: Exchange backup failed with "Initialization error -- Unable to initialize Exchange shell"
Updated: October 07, 2025
ID: 000211377
PowerProtect Data Manager File system (FS) Backup fails inconsistently for the Volume Partition for non-English characters.
Updated: October 07, 2025
ID: 000213250
Oracle deletions fail when backups are not in the Oracle Control file.
Updated: October 07, 2025
ID: 000208561
Data Domain DD Boost for Microsoft Applications (DDBMA) standalone backup of SQL Always On Availability Group (AAG) database fails
Updated: October 07, 2025
ID: 000192006