PowerScale Archive A300

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

How to identify duplicate Service Principal Names (SPNs) in Active Directory (AD), which can cause Kerberos authentication to fail.

AppSync cannot re-link to a mounted target device.

There are several Cloud_telemetry_YYYY_MM_DD_HH_NN_SS.xml files that are generated in /ifs/data/Isilon_Support/pkg which require removal.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

This article provides links to content related to Isilon and PowerScale hardware.

This article explains how to promote Company Administrators.

A node fails to boot with the message GEOM start failed.

This article explains Dell guidelines on company administrator assignment.

In rare circumstances, SyncIQ can report replicating more data than exists in the source dataset.

When NetWorker uses Isilon as a backup destination and is configured to create snapshots for the backups, those snapshots show as Never for the expiration date. The expiration time configured in the Snapshot policy on NetWorker does not take effect.

A high number of vnodes accumulating in memory can result in one or more nodes getting into an Out Of Memory (OOM) condition. Any cluster using Snapshots and SmartPools that is running OneFS 9.11 or later can have this issue.

On PowerScale OneFS code version 9.4, the File Systems Analytics (FSA) job is frequently failing in Phase 7 / 8 with the following errors: 'job' : 'FSAnalyze', 'jid' : '2638', 'errno' : 0, 'error' : r"""cxxrt::bad_alloc from fsa_work_data_on_lin (/b/mnt/src/isilon/lib/isi_fsa/isi_fsa.cpp:300) You may also see isi_job_d coredump with the following: 2023-01-08T10:59:41.320932-05:00 <3.3> isilon-1(id3) isi_job_d[50599]: isi_job_d: *** FAILED ASSERTION jeer @ /b/mnt/src/isilon/lib/isi_job/je_error.c:295: Failed to allocate job error OR 2023-01-08T10:42:39.391855-05:00 <0.5> isilon-1(id3) /boot/kernel.amd64/kernel: /usr/lib/libisi_util.so.1:_isi_exception_error_new+0xad 2023-01-08T10:42:39.391862-05:00 <0.5> isilon-1(id3) /boot/kernel.amd64/kernel: /usr/lib/libisi_fsa.so.1

How to address Battery Backup Unit (BBU) alerts on Generation 6 hardware. Event ID: 900160008

Enabling Secure Boot Causes an upgrade failure when upgrading to OneFS 9.5.1.0. The cause was identified as an issue with the the boot manifest file.

The node boots to an OK prompt when powering up or rebooting a node with a null modem cable attached to a personal computer or serial concentrator.

PowerScale Archive and Hybrid nodes are occasionally reporting an external power supply fault, however no external issues with power have occurred.

When PowerPath for Windows version 6.1 is installed on Windows Server 2016, validation alerts indicate that many drivers have dates earlier than the OS, because the PowerPath release predates the OS.

Duo 2FA and MFA for Isilon PowerScale SSH may break on February 02, 2026. This may affect any version of OneFS using Duo.

This article explains how to use Powershell with the OneFS Platform API to create objects and RAN.

This KB article is a list of technical documents and videos produced by Dell Technologies.

This article will explain how to modify the cluster and windows server/client configuration to enable and/or require Security Signatures

An issue was identified on OneFS 9.7 code, where the Audit driver does not load properly in the Server Message Block (SMB) process. This can lead to data unavailability.

How to find the serial number, product ID, or Product Serial Number Tag (PSNT) that is required to open a service request or support case for Dell Storage and Data Protection hardware products.

The article provides links to content related to Hadoop on OneFS.

This KB article hosts a script and has instructions about how to run the script to verify a signed PowerScale .isi file.

CloudPools Account Create Failed with cert error.

This article provides links to several Dell Community pages.