PowerFlex Software

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Setting and enabling MD_cache in a Protection Domain (PD) results in SDS' FGL metadata cache state in "pending result".

get_info.sh - collect diagnostic information from a PowerFlex host and pack it into a support bundle.

This article addresses an issue where PowerFlex Manager UI displays error "Error initializing provider Unable to list Tenants" when attempting to edit "Remote Users/Groups". The error is caused by a communication failure between the SSO and Pacific pods.

Follow this guide to install and configure the PowerFlex Storage Data Client (SDC) in a Proxmox Virtual Environment (VE). This procedure provides the recommended implementation steps and covers well-known issues.

As of June 30, 2024, CentOS 7.9 is end of support, patches are no longer available to update CentOS for new security vulnerabilities. Dell PowerFlex product team provides extended support for select critical or high vulnerabilities through June 2025. Customers are encouraged to move to PowerFlex 4.6 or later and then migrate their systems to SLES as soon as possible.

This article explains how to reclaim space on the Management Virtual Machine (MVMs).

This article explains how to add, modify, or remove Active Directory or LDAP directory services for user authentication in PowerFlex 4.x.

SK Hynix PE8010 & PE8030 NVMe M.2 drives have been observed to report a PDR3 Event Code and failed status.

Dell solid state drive (SSD) fails after system reports low environment operating temperature.

This article is designed to revert a custom-signed Ingress Appliance Certificate to the default Platform CA-signed Certificate.

This article is about adding Existing Resource Group Wizard For MDS Fails - Cannot find VDS information for VDS name OOB_dvSwitch server because OOB_dvSwitch network objects pertain to the Production PowerFlex system, not the MDS system and should be left blank in network mapping

Add Existing Resource Group (RG) fails due to incorrectly defined network mappings.

When trying to register or de-register Alert Connector, PFxM UI shows error (500) or (VXFM0004)

PS is unable to deploy SO Resource Group. An issue with the deployment logic does not allow to change the "Keystore Protector."

This article contains procedures on how to change the DNS entries. If you have multiple DNS servers that are configured but want to use a specific server, you can change the DNS entries to point only to that preferred server instead of listing all available servers.

Details Azure Local’s use of PowerFlex block storage, managed by Admin Center. Storage Spaces Direct is required, SDC runs nodes, and encryption uses BitLocker for S2D and CloudLink for PowerFlex.

Dell PowerSwitch reported as "Non-Compliant" in PowerFlex Manager after an "RCM" or "IC" upgrade. This is a cosmetic issue due to OS10 "show system" command returning an incorrect BIOS version which can be safely ignored.

Attempting to add an LDAP group fails inside the PFxM UI.

The Presentation Server (mgmt-server) web UI will not load, and HTTP error 500 about GetMatched(String) is returned after attempting to log in.

How to replace an NVDIMM in a PowerEdge server or PowerFlex Appliance.

During NDU, the system has an SDS stuck in exiting maintenance mode and the Installation Manager upgrade operation fail.

PowerFlex components such as the MDM are disconnecting and reconnecting quickly and frequently. Lost connection followed by connected found in MDM events Connecting after 80-190ms

The Presentation Server's web UI fails to load because of multiple Subject Alternative Name (SAN) extensions present in the certificate.

Procedure for shutdown and power‑on of a ScaleIO VxFlexOS PowerFlex Linux cluster: stop VMs, verify zero I/O, inactivate protection‑domain, power off nodes, power on, health check, reactivate domain.

Log collection fails from PowerFlex Gateway

SDS process can panic (or keep panicking continuously) due to memory allocation failures.

The vCenter storage disk becomes full, causing the server to stop. This is due to extending the retention period to 180 days while the default 10 GB disk cannot store the event records.

Removal fails with a Management Data Mover (MDM) error that the Software-Defined Controller (SDC) has mapped volumes. The SDC is Disconnected, after an IP change or re‑registration with SDC ID.

The Analyze System report shows a “Virtual IP address does not match the NIC's subnet configuration” when MDM control IPs use bad netmasks; a VxFlex OS Gateway issue misparses masks, diagnosis fails.