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After a reboot, Windows non-clustered devices were not coming online when using PowerShell to online the devices. Coincidentally, the AppSync plugin was recently installed.
Updated: May 09, 2026
ID: 000184429
Data Protection Advisor agent on Windows fails to register with the application server due to error HTTP response code is 403
Updated: May 08, 2026
ID: 000184051
How to Upgrade or Install NetWorker and Best Practices before Upgrade. Use the Solve Procedure Generator for the step-by-step process.
Updated: July 22, 2026
ID: 000080598
Summary: How to upload support materials or dumps to a Dell Managed File Transfer (MFT) or Dell EMEA File Transfer (DEFT) server. Secure File Transfer Protocol (SFTP) or HTTPS protocols must be used. A temporary MFT or DEFT account must be created.
Updated: July 01, 2026
ID: 000228336
How to configure Systems Applications and Products Intelligent Query (SAP IQ) Database with NetWorker Module for Databases and Applications (NMDA) version 19.x.
Updated: May 19, 2026
ID: 000219292
Solaris OS file system backup fails after a few hours of execution with broken pipe errors.
80319:save: Aborting session channel connection (97) to XX.XX.104.92
Updated: May 19, 2026
ID: 000217740
Starting with Avamar 19.8 we have added a new parameter under mcserver.xml that can be used to modify the SMTP Port for CONNECTEMC EMAIL notifications. However, the SMTP Port used by default is 587.
Updated: May 16, 2026
ID: 000209863
Avamar - FLR fails: VirtualMachine Interface is NULL assist_restore error. ret: 157.
LoginGuest Failed. Ret: 67108908, Reason: Failed to get a property on the Virtual Machine object
Updated: May 14, 2026
ID: 000199988
Directly attaching failover interfaces back-to-back between two DDR may fail to be able to transfer data.
Updated: May 11, 2026
ID: 000191681
This article provides a way of restoring database from a primary or a secondary Data Domain using product such as Oracle Recovery Manager (RMAN) Agent and DDBEA.
Updated: May 09, 2026
ID: 000185676
The system report "Backup SLA Summary By Client" is only showing the colour red for all columns instead of green and red.
Updated: May 09, 2026
ID: 000185584
The current permission for the file ".com.zerog.registry.xml" is World writable in on the DPA servers and on standalone DPA Agent servers.
Updated: May 08, 2026
ID: 000183526
Jobmonitor data request failing for Data Protector server with timeout due to "omnicellinfo" command.
All other requests are running successfully.
Updated: May 08, 2026
ID: 000182957
Welcome to the Avamar Data Migration enabler (ADMe) landing page.
Updated: May 08, 2026
ID: 000182609
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: April 19, 2026
ID: 000132371
The Data Protection Engine (DPE) plugin cannot operate on vCloud Director (vCD) 10.4.1, causing URLServiceException 02105 and 403 with NullPointerException logs; cause is vCD 10.4.1 unsupported.
Updated: March 31, 2026
ID: 000211494
The `ddbmdb2adutil LOG` command is slow to update the retrieved log.
Updated: March 03, 2026
ID: 000228704
This Article describes methods for identifying and treating problems related to the media database, as well as best practices for maintenance and protection.
Updated: February 02, 2026
ID: 000223518
The following is a process for performing a redirected restore using the RMAN Agent.
Updated: January 22, 2026
ID: 000192197
Follow these best practices when configuring primary and protection storage for ProtectPoint/StorageDirect to maximize backup and restore performance.
Updated: November 11, 2025
ID: 000158101
Avamar NDMP (Network Data Management Protocol) backups of NetApp fail with Signal 11 (segmentation fault) when the NetApp inode list for backup history exceeds RAM. Fix: reduce dataset size or enable stream-disk-buffer.
Updated: October 29, 2025
ID: 000207261
When backing up NetApp volumes, the backup fails in the initialization phase. When avtar tries to read the inode.dir.map from previous backup, it terminates with Fatal signal 11 due to high memory usage.
Updated: September 29, 2025
ID: 000202089
Dell Technologies PowerProtect DD remediation is available for multiple security vulnerabilities that may be exploited by malicious users to compromise the affected system.
Updated: September 19, 2025
ID: 000207174
Dell Technologies PowerProtect Data Domain remediation is available for multiple security vulnerabilities that may be exploited by malicious users to compromise the affected system.
Updated: September 19, 2025
ID: 000201296
Avamar Proxy Deployment Manager is failing during the Create Recommendation process. - Error connecting to mc service.
Updated: September 18, 2025
ID: 000214602
After filling all the parameters, and clicking the Apply button, an error message is received after 4-5 minutes when configuring a new LDAP in AppSync. The CPU and RAM remain high.
Error message received when LDAP configuration fails: org.jboss.resteasy.client.exception.ResteasyInternalServerErrorException: HTTP 500 Internal Server Error
Updated: September 10, 2025
ID: 000228907
Client creation wizard fails with host is not valid error due to name resolution issues.
Updated: August 22, 2025
ID: 000056655
The PowerProtect Data Manager appliance is used to protect the Linux File Systems in the environment. The Linux file system Agent installation script (install.sh) does not complete the installation indicating the lsb_release command is not found.
Updated: February 05, 2025
ID: 000206924
/tmp file system marked as not detected after upgrading to PowerProtect Data Manager 19.13 file system agent, in both AIX and LINUX.
Updated: January 29, 2025
ID: 000215297