VxRail E Series Nodes

Step-by-step guidance to replace with customer certificates for Dell VxRail environments. vSphere provides security by using certificates to encrypt communications, authenticate services, and sign tokens. (Customer Correctable)

Guided instructions for an administrator to reset the VxRail Manager root password.

Health-check unsuccessful verification of SSL fingerprints or there are SSL thumbprint mismatches.

Certificate Manager tool does not support vCenter HA systems.

How to import components into the vCenter Lifecycle Manager image depot.

This is a How-To KB for how to upgrade an external vCenter prior to upgrading the VxRail Cluster.

An outage of a node lasting over 60 minutes causes a virtual SAN (vSAN) resync because the default repair‑delay timer treats the host as absent and begins data rebuilding.

GPU Support on VxRail

This article explains the troubleshooting steps when the MTU check (ping with large packet size) shows Warning.

How to set up vCenter Server alarms and how to troubleshoot issues when you do not receive alarms.

How to prepare a USB stick so that it can be used to copy files from an ESXi host back to a windows host for analysis. This is most useful when a host is disconnected from the network.

Dell VxRail Security Technical Implementation Guide (STIG) on VxRail.

Cluster reports VXR034018 or VXR034020 alarms and enablement failure. Causes: unreachable esrs3 servers, wrong SCG port (9443), bad credentials, no response from Secure Remote Services.

This article shows how to reset the root password of the iDRAC on a VxRail system.

Unable to consolidate snapshots due to an existing lock on the virtual machine.

The vCenter Appliance Management Interface (VAMI) cannot retrieve deployment status. This can be due to Domain Name System (DNS) failure, file permissions, corrupt fbInstall.json, or missing zero‑byte marker files.

The plugin loads no information; log entries reveal a MethodNotFound in PropertyCollector RetrievePropertiesEx and a ManagedObjectNotFound exception, indicating request targets a missing managed object.

The rules for accounts and passwords implemented by VxRail are explained in this article. Recommendations for VxRail account naming including vCenter ESXi host, VxRail Manager, and Platform Services Controller (PSC) root accounts, general suggestions for accounts password best practices for use in Dell VxRail.

A guide for Dell customers on how to change or reset the passwords for VxRail Service VMs.

Error on cluster: vSphere DRS functionality was impacted due to unhealthy state vSphere Cluster services caused by the unavailability of vSphere Cluster Service VMs.

This article details how to confirm the build version of various VxRail components. This includes ESXi, vCenter Server Appliance, and VxRail Manager.

VxRail 7.x and 8.x: Unable to log in to vCenter due to expired certificates. Certificates must be re-issued. VxRail 7.0.480 or later: A Warning shows for certificate expires in less than 60 days, recommend renewing the certificate in advance. This procedure resets the following certificates to VMCA signed certificates: Machine SSL (including SSL Trust Anchors and vCenter extension thumbprints) Solution Users (including vCenter extension thumbprints) STS Signing

Trying to create a disk group on an ESXi host, fails with the following error: "Failed to create multiple disk group for host XXXXX".

The VXR508SSD0001 event indicates a solid‑state drive’s remaining write‑rated endurance is below its threshold, causing a yellow alarm in the vCenter portal and possibly a false‑positive alert.

New iDRAC events monitor: MEM5109

VxRail event VXR508SEKM085: Unable to complete the operation because iDRAC in the iDRAC Local Key Management (iLKM) mode secures one or more devices.

Support new iDRAC events monitor: SEKM067 Dell EMC VxRail: Event VXR508SEKM067 The device <Device Description> is in Local Key Management security mode while iDRAC is in Secure Enterprise Key Manager security mode.

Support new iDRAC events monitor: SEKM065 Dell EMC VxRail: Event VXR508SEKM065 iDRAC is unable to switch the PERC security mode of the device <deviceName> from Local Key Management (LKM) to Secure Enterprise Key Manager (SEKM).

Unable to deploy any OVF or OVA files after upgrading to vCenter 6.5 or later. This is due to the browser failing to trust the self-signed certificates issued by vCenter.

Event code: VXR508PDR95 This event code indicates "Microcode update on <physical disk> has failed."