Articles
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Step-by-step guidance to replace with customer certificates for Dell VxRail environments. vSphere provides security by using certificates to encrypt communications, authenticate services, and sign tokens. (Customer Correctable)
Updated: June 25, 2026
ID: 000019755
Guided instructions for an administrator to reset the VxRail Manager root password.
Updated: June 25, 2026
ID: 000064579
Failed to configure non-vSAN or unmanaged disks on the host.
Updated: June 29, 2026
ID: 000226490
vSphere Cluster Services (vCLS) cannot deploy on vCenter after the cluster has been rebooted.
Updated: June 29, 2026
ID: 000226449
User cannot access vCenter UI after a user changed the password.
Updated: June 29, 2026
ID: 000226405
Event code VXR508PWR8505
This event code indicates "The Dynamic Power Supply Engagement feature was not successfully enabled."
Updated: June 29, 2026
ID: 000011460
Event code: VXR508PWR8655
This event code indicates "Chassis Management Controller (CMC) is unable to turn on the component <component name>-<slot number> because of insufficient power. The minimum required power is <min power> AC Watts, but only <available power> AC Watts is available."
Updated: June 29, 2026
ID: 000011459
Event code: VXR508PWR8568
This event code indicates "Server <slot number> did not gracefully shutdown before the timer expired."
Updated: June 29, 2026
ID: 000011458
Event code: VXR508PWR8564
This event code indicates "Unable to turn on the Server <slot number> because the power request exceeded the System Input Power Cap."
Updated: June 29, 2026
ID: 000011456
Event code: VXR508PWR8578
This event code indicates "Chassis Management Controller is unable to turn on the iDRAC on server-<slot number> because power required is less than available power."
Updated: June 29, 2026
ID: 000011454
Event code: VXR508PWR8573
This event code indicates "The Chassis Management Controller is unable to communicate to the iDRAC, when trying to turn off the server <server id>."
Updated: June 29, 2026
ID: 000011453
This article outlines a script that can be run on VxRail Manager to remediate the Apache Log4Shell vulnerability which is described in CVE-2021-44228, CVE-2021-45046, and CVE-2021-4104 (Dell article DSN-2021-007, VMware article VMSA-2021-0028).
Updated: June 29, 2026
ID: 000194458
The intent of this KB is to reference an existing VMware that is already available.
Updated: June 29, 2026
ID: 000058834
VxRail upgrade error: Failed task sync depot A depot is inaccessible or has invalid contents.
Updated: June 29, 2026
ID: 000302593
The health-check 'vc_pw_char' verifies that the password matches VMware rules, if the credentials cannot log in to vCenter.
Updated: June 29, 2026
ID: 000081763
vSAN Hardware Compatibility List (HCL) database is not up to date.
Updated: June 29, 2026
ID: 000066042
Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates
Updated: June 29, 2026
ID: 000185734
Health-check unsuccessful verification of SSL fingerprints or there are SSL thumbprint mismatches.
Updated: June 26, 2026
ID: 000053279
Certificate Manager tool does not support vCenter HA systems.
Updated: June 26, 2026
ID: 000208187
How to import components into the vCenter Lifecycle Manager image depot.
Updated: June 26, 2026
ID: 000345111
VxRail plugin is not working however the legacy UI is accessible after enabling it from runtime.properties.
Updated: June 26, 2026
ID: 000072370
This is a How-To KB for how to upgrade an external vCenter prior to upgrading the VxRail Cluster.
Updated: June 26, 2026
ID: 000014179
An outage of a node lasting over 60 minutes causes a virtual SAN (vSAN) resync because the default repair‑delay timer treats the host as absent and begins data rebuilding.
Updated: June 25, 2026
ID: 000010564
This article summarizes common failure reasons during the sequential reboot precheck step and reboot step, and provides suggested actions to address the issues.
Updated: June 25, 2026
ID: 000216816
VxRail 14G nodes with an active Trusted Platform Module (TPM) version 1.2 cause a precheck error ("VxRail Update ran into a problem"), showing incompatibility, and requiring a TPM 2.0 upgrade. Reimaging the nodes through a professional service engagement is required as part of this procedure.
Updated: June 25, 2026
ID: 000207727
GPU Support on VxRail
Updated: June 25, 2026
ID: 000021349
This article explains the troubleshooting steps when the MTU check (ping with large packet size) shows Warning.
Updated: June 25, 2026
ID: 000065246
How to set up vCenter Server alarms and how to troubleshoot issues when you do not receive alarms.
Updated: June 25, 2026
ID: 000009819
Unable to deploy OVF when an HTTPS proxy is configured.
Updated: June 25, 2026
ID: 000216499
How to solve the error "iperf3: Error: unable to start listener for connections: Operation not permitted" when trying to run iperf3 in server mode on the ESXi 8.
Updated: June 25, 2026
ID: 000212752