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Prerequisites for a successful RecoverPoint for Virtual Machines upgrade
Updated: January 06, 2026
ID: 000019482
This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: December 22, 2025
ID: 000205512
Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates
Updated: January 09, 2026
ID: 000185734
Failed to configure Secure Connect Gateway.
Updated: January 08, 2026
ID: 000315949
Using a custom (not default or a self-signed) certificate, a change on one RecoverPoint Appliance (RPA) of MTU value is NOT propagated to other appliances.
Updated: January 07, 2026
ID: 000214843
Consistency Groups (CGs) in error state as RecoverPoint Appliances (RPAs) are unable to access Repository (KVOL) and Journal (JVOL) volumes.
Updated: January 06, 2026
ID: 000071407
How do I manually upgrade a collector
Updated: December 29, 2025
ID: 000019466
How to prevent unwanted metrics from being pushed to the database
Updated: December 29, 2025
ID: 000019502
RecoverPoint splitter VIB installation fails because Secure Boot execInstalledOnly enforces signature checks, blocking the RP‑Splitter.
Updated: December 24, 2025
ID: 000191423
RecoverPoint for Virtual Machines (VMs) 6.0.SP2 and later require more RecoverPoint Appliances (RPAs) to support more protected VMs.
Updated: December 20, 2025
ID: 000283450
RecoverPoint for Virtual Machines(VMs) 6.0 SP1 Patch 1 and later - installation fails at 53% with error "Could not deploy ESXi splitter. The operation failed. Failed to deploy splitter."
Updated: December 20, 2025
ID: 000228138
Customers using RecoverPoint for Virtual Machines(VMd) may see errors in the VMkernel logs "#0 - MPI_handler_sent_keepalive: Command failed"
Updated: December 20, 2025
ID: 000227065
RecoverPoint for Virtual Machines (VMs) 5.3 SP4 Patch 1 (5.3.4.1) does not have support for Unified Extensible Firmware Interface (UEFI) Secure Boot by default.
This article explains the limitations and available options.
Updated: December 20, 2025
ID: 000225918
Upon logging in as "admin" or similar user on RecoverPoint Appliance 3 or later, an error appears "CLI cannot run on RPAx. Please retry on RPA 1 or 2."
Updated: December 20, 2025
ID: 000171504
RecoverPoint for Virtual Machines: Consistency Groups in Error state or are paused by system, init, or error loops.
Updated: December 20, 2025
ID: 000054855
RecoverPoint and RecoverPoint for Virtual Machines (VMs) system pauses data transfer due to high load events.
Updated: December 19, 2025
ID: 000044844
Dell RecoverPoint for Virtual Machines remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: December 16, 2025
ID: 000404406
This article explains the fix when you are unable to collect logs from the RecoverPoint for Virtual Machines (RP4VM) UI.
Updated: December 15, 2025
ID: 000050258
Consistency Groups may flip between RecoverPoint Appliances (RPAs) and appear down when replication crashes due to Phase-1 cache memory exhaustion under high input output rates.
Updated: December 10, 2025
ID: 000168745
Instructions for installing the ViPR Dell EMC Storage Resource Management Suite (SRM) collector on a Linux server in a data center, covering script permission, installer run, service start, and UI registration.
Updated: December 10, 2025
ID: 000018929
Guides remote Collector VM deployment for ViPR Dell EMC Storage Resource Management Suite (SRM) version 4.0.2 across datacenters, using OVF import by vCenter and post‑deployment load‑balancer configuration.
Updated: December 10, 2025
ID: 000023193
Explains how to enable SNMP notifications in Unisphere for VMAX, configure the ViPR Storage Resource Manager (SRM) server IP and port, select alert severity, and activate the alert policy.
Updated: December 09, 2025
ID: 000022539
ViPR Dell EMC Storage Resource Management Suite (SRM) shows a blank file‑quota report; quotas are configured, yet the XML API fails with a Java heap space error due to insufficient heap memory on the ControlStation.
Updated: December 09, 2025
ID: 000064529
After a change in the environment such as a Security settings, IP changes, upgrade or repository volume change, clusters fail to communicate and you must adjust the security level.
Updated: December 08, 2025
ID: 000171113
Consistency Group with multiple copies in Error state while one copy is in image access.
Updated: December 08, 2025
ID: 000071410
RecoverPoint for Virtual Machines "Test a copy" or "Failover" operations are not fully successful. Target Virtual Machines (VMs) guest operating systems do boot up fully or show errors.
This article is specific to RecoverPoint for Virtual Machines 6.x because of the log outputs, but similar issues can occur in previous versions as well.
Updated: December 04, 2025
ID: 000359255
Virtual Machine (VM) protection does not complete leaving the Consistency Group (CG) in a disabled state after creation. The target copy VM is never created.
Updated: December 02, 2025
ID: 000325305
Consistency Groups (CGs) enter "Init" states due to unexpected Full Sweeps conditions.
This usually occurs following a splitter (kdriver) restart on a host.
Updated: December 02, 2025
ID: 000227157
Following storage access issues, RecoverPoint may have issues registering datastores or see error "WARNING: Cluster XXXX detected that DataStore XXXX on vCenter Server XXXX was removed. The datastore UUID may have changed on the vCenter Server"
Updated: December 02, 2025
ID: 000191003
RE-IP is configured yet the copy Virtual machine is never able to change the IP Address and stays with the source IP address.
Updated: December 02, 2025
ID: 000195930