Articles
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This is a firmware catalog which contains validated and certified firmware stack for selected Dell VMware vSAN Ready Nodes based on Dell customized ESXi 6.x branch-based Dell customized images.
Updated: January 08, 2025
ID: 000225252
This article provides instructions on how the customer can gather their recovery key from their Trusted Platform Module (TPM) enabled host. The customer should keep the recovery key from each of their hosts in a safe place. Hardware replacement activities, such as system board replacements, require the recovery key for a smooth process.
Updated: December 29, 2025
ID: 000220136
This article describes a cause for hostd service on ESXi to be non-responsive, and cause the server to become unresponsive to management operations from vCenter. The particular scenarios where this happens is when NFC operations such as backup or replication jobs are performed on disks with an IO filter attached.
Updated: December 29, 2025
ID: 000219067
How to download and install Dell Customized VMware ESXi images for PowerEdge servers. Find step-by-step instructions and details on drivers, patches, and ISO availability.
Updated: December 18, 2025
ID: 000176963
How to debug the ESXi Machine Check Exception (MCE) purple diagnostic screen (PSOD) with an example.
Updated: December 10, 2025
ID: 000215212
How to install OpenManage Server Administrator VIB (OMSA) on VMware ESXi 5.x or VMware ESXi 6.x to collect system logs.
Updated: December 02, 2025
ID: 000199278
This article discusses R7425, R6415, R7415 14G AMD servers with Linux OS using H330 controllers or ESXi using H330 configured as VMDirectPath I/O pass-through to a Linux Virtual Machine with the potential to experience data corruption.
Updated: December 01, 2025
ID: 000176953
This article explains how to assign an Initial Company Administrator.
Updated: November 14, 2025
ID: 000374134
This article provides instructions on how the user inputs their recovery key after system board or TPM replacement on an ESXi host.
Updated: November 07, 2025
ID: 000220179
This best practice guidance is aimed at Dell XC Series Appliances and XC Core Systems configured to boot VMware ESXi from either a SATADOM or a Boot Optimized Server Storage (BOSS) controller card.
Updated: November 06, 2025
ID: 000220750
This article explains how to promote Company Administrators.
Updated: October 21, 2025
ID: 000374126
How to downgrade PERC driver using the ESXi command line
Updated: October 20, 2025
ID: 000019740
This article explains Dell guidelines on company administrator assignment.
Updated: October 17, 2025
ID: 000379388
VMware Storage vMotion and VMware vSphere Storage APIs Array Integration (VAAI) Extended Copy (XCOPY) is not supported with Live Volumes.
Updated: September 17, 2025
ID: 000210989
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: July 31, 2025
ID: 000132371
This article provides how to replace vSAN capacity disk. In the vSAN environment using SSD and hard disk drives together, the SSD used as the cache memory is called the Cache Disk, the hard drive used as the data space is called the Capacity Disk.
Updated: July 29, 2025
ID: 000122008
This article talks about Dell's firmware catalogs for customized versions of Dell's VMware ESXi releases. When the Dell customized ESXi versions are used along with corresponding firmware catalogs, so that the end to end wanted state is achieved.
Updated: July 22, 2025
ID: 000126599
When upgrading from ESXi 6.7 U3 or earlier versions of ESXi in systems configured with SD cards as the boot device, it is of critical importance to follow all VMware deployment recommendations. SD devices connect through a Universal Serial Bus (USB) and have write-endurance limitations.
Updated: July 17, 2025
ID: 000190504
Citrix XenClient is a high-performance, bare-metal hypervisor that runs directly on the client device hardware, dividing up the resources of the machine and enabling multiple operating systems to run side by side in complete isolation.
Updated: July 08, 2025
ID: 000146538
The intent of this KB is to reference an existing VMware that is already available.
Updated: June 12, 2025
ID: 000079680
This article provides information about RVTools 4.7.1. It gives guidance on the downloadable .msi, Checksum, and Release Notes.
Updated: June 10, 2025
ID: 000325532
This article describes how to install RACADM on VMware ESXi and demonstrates how to change the iDRAC IP address using RACADM commands.
Updated: June 06, 2025
ID: 000193731
There is a port requirement to upload files to the datastore using vSphere Client.
Updated: June 04, 2025
ID: 000060377
An ESXi server or a node that is part of a vSAN cluster may report purple screen with the message "…disk name: naa.5000xxxxxxxxx detected suspended I/Os…" or may report all drives that are attached to an HBA are missing.
Updated: April 29, 2025
ID: 000197362
How to Identify the physical slot number in iDRAC based off the device name in vSphere/VSAN.
Updated: April 23, 2025
ID: 000179543
This article provides a detailed guide on troubleshooting SSH issues from an ESXi perspective. However, the concepts and solutions discussed here are also applicable to other Linux-based operating systems, making this information valuable for a broader range of environments.
Updated: April 08, 2025
ID: 000286315
This article provides information and instructions on how to troubleshoot a specific condition that causes the vpxd service to fail to start.
Updated: April 08, 2025
ID: 000285151
Adding and removing VMNICS to the VSS(Standard Switch) and VDS(Distributed Switch)
Updated: April 02, 2025
ID: 000198710
ESXi 7.0 boot failed and have error 6(Buffer too small) while loading module:/state.tgz, due to the sudden power failure of the machine for maintenance.
Updated: April 02, 2025
ID: 000197648
Use this how-to article when the system cannot be restarted and the support log file (TSR) must be collected, but the iDRAC is not configured.
Updated: March 13, 2025
ID: 000209913