PowerFlex custom node

PowerFlex R650 R750 nodes with Complex Programmable Logic Device (CPLD) firmware 1.0.7 or earlier may is unavailable at POST when BIOS 1.8.2 and iDRAC 6.00.30.202 are installed, triggering iDRAC PowerFlex alerts.

Information about customer replaceable unit (CRU) videos for Dell Technologies ECS products

Dell PM1735a Non-Volatile Memory Express (NVMe) drive failing in PowerEdge servers.

Resource Group (RG) operations will complete and cause DU when the number of virtual IPs for an SDS do NOT match the SDS data networks with role/type "all" or "sdcOnly" — IPs on "sdsOnly" networks are excluded from the count.

This Article is an alert reference guide for the PowerFlex Block subsystem SIO03.XX.XXXXXXX

Dell iDRAC Service Module (dcism) versions earlier than 6.1 contain a defect that causes thousands of firewalld reloads per day, resulting in MDM disconnects, SDS decouples, and SCLI login failures on Dell PowerFlex nodes.

Scanners report an OpenSSH version on iDRAC, its banner shows 9.6p1, leading to false positives. The root cause is a race‑condition flaw (Common Vulnerabilities and Exposures (CVE)‑2024‑6387) in OpenSSH.

Instructions to update the CPLD firmware on Dell PowerEdge Servers.

Lists supported Linux and Windows OS releases—Ubuntu LTS, Red Hat Enterprise Linux, Oracle Linux, SUSE SLES—and maps them to PowerFlex versions, showing supported components (MDM, SDC, SDS, SDR, SDT).

PowerFlex SDSs with Samsung PM1733a NVMe SSDs running firmware 1.0.X or 1.1.X may experience intermittent drive dropouts. Elevated latency and slow I/O on affected drives can trigger cascading timeout failures, including Data Unavailability (DU) events, upgrade failures, and daily operation issues.

Customers can update a single or a few components outside of the catalog in the existing RCM or IC using the Single Component Upgrade (SCU) feature. SCU helps with addressing business needs (zero-day security, updating, and so on) in a quick and expedited manner.

HWC8010 or HWC8011 UEFI Errors in POST for iDRAC Hardware configuration validation typically occurs due to firmware updates, and the addition or removal of hardware components. It is recommended to review logs and investigate any recent changes before applying this solution.

This article explains how to reclaim space on the Management Virtual Machine (MVMs).

This article details three ways to change the ESXi host root password; by vSphere Client, ESXi shell, or System Customization. The article also details how to update the vCenter admin passwords.

This article outlines the response from PowerFlex Engineering to the security issues described in VMware Security Advisory VMSA-2026-0006

This article details how to collect logs from PowerFlex Manager (3.8, 4.x 5.x), iDRAC8\iDRAC9 SupportAssist, Get Info on MDM SDS, Gateway, CloudLink, and VMware ESXi hosts.

EDISTRIBUTION - April 24, 2025 On July 6, 2024, the FTP service used by customers to get an updated Storage Data Client (SDC) driver matching newer kernels is being disabled. Customers are required to transition to the following Secure File Transfer Protocol (SFTP) user to retain automatic Storage Data Client (SDC) driver update capabilities. The new file transfer method uses Secure File Transfer Protocol (SFTP) and uses a key-based authentication

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

This article provides links to PowerFlex custom node technical documentation.

SDS remains disconnected after generating a new certificate due to an OS conversion.

This article lists a detailed step-by-step process for changing the MVM OS delladmin password from PFMP.

The SCLI Truststore in PowerFlex serves as a repository of trusted digital identities, specifically storing trusted Certificate Authority (CA) certificates. These certificates are used to verify the authenticity of other components within the PowerFlex environment and to establish secure, authenticated communications, such as between the SCLI client and the Meta Data Manager (MDM). This can be used as a solution if you see the following message when trying to login to SCLI on the Primary MDM "Failure to connect to management system"

You can upload a trusted SSL certificate from a certificate authority (CA). You can use a trusted SSL certificate to establish a secure LDAP connection to Active Directory.

This article details step-by-step procedures to enable suppression of ESXi alarms on TPM when Secure Boot is not enabled on ESXi.

PowerFlex Manager: RKE2 upgrade fails repeatedly due to "405 Not Allowed" error while creating the upgrade payload During the PowerFlex Management Platform (PFMP) upgrade, the process fails repeatedly, looping at the point of creating the upgrade payload folder in the http-share. The failure occurs with an HTTP 405 Not Allowed error.

This article describes a cause for hostd service on ESXi to be non-responsive, and cause the server to become unresponsive to management operations from vCenter. The particular scenarios where this happens is when NFC operations such as backup or replication jobs are performed on disks with an IO filter attached.

This article explains how to perform the WSFC conversion at a high-level. It also covers converting an Oracle RAC environment from RDMs to shared VMDKs on NVMe/TCP, even though Oracle RAC does not require SCSI3‑PR. Oracle RAC can run on an SDC‑based VMFS datastore, but because PowerFlex does not support Clustered VMDK on SDC‑based VMFS, SCSI3‑PR‑dependent applications cannot use that configuration. Oracle RAC explanations are also high-level.

This article explains an issue where the keycloak-0 pod reports a health check failure due to database connectivity problems caused by an incorrect DNS configuration. This issue impacts authentication services managed by keycloak

This knowledge article describes how to set up a Bring Your Own (BYO) Linux PowerFlex Management Platform (PFMP) for Appliance Deployment with PowerFlex 4.x. This environment is only supported using a Request Process Qualification (RPQ) approval.

SupportAssist stops sending CloudIQ alerts; Network loss between SupportAssist and Secure Remote Services causes it.