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This article provides the guideline on how to download and use Dell Server Update Utility.
Updated: August 19, 2025
ID: 000123359
This article explains the procedure to open a Service Request (SR) using the Dell support page.
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Updated: July 31, 2025
ID: 000132371
DSU and SUU may not inventory any server components due to a crash caused in the invcol.exe module. Inventory Collector 24.09 and newer is no longer fully compatible with Windows Server 2016.
Updated: July 10, 2025
ID: 000251806
Catalog-based updates on products like DSU, SUU, OpenManage Enterprise (OME), and DRM do not offer to install the AMD SP3 ROME Series Chipset Driver 1.07.12.1102 for PEy515 platforms or AMD SP3 EPYC Series Chipset Driver 17.20 for PEy415 platforms.
Updated: April 29, 2025
ID: 000180987
Dell License Manager 1.7 dose not work with 16G APOS SKU
Updated: April 14, 2025
ID: 000212740
This section describes how to install iDRAC Tools and use racadm/ipmitool to get logs, and install iDRAC Service Module to use Invoke-SupportAssistCollection to get logs.
Updated: January 06, 2025
ID: 000204214
This article describes how RHEL7/CentOS7 can obtain TSR logs (RACADM/ISM/IPMITOOL) locally using the command line.
Updated: January 06, 2025
ID: 000204251
This article provides information about SUP029 warning message which shows when trying to update firmware using https method.
Updated: December 10, 2024
ID: 000200053
Dell Server Update Utility (SUU) remediation is available for an Improper input validation vulnerability malicious users could exploit to compromise the affected system.
Updated: September 13, 2023
ID: 000217642