Articles
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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: April 21, 2026
ID: 000205512
Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.
Updated: February 16, 2026
ID: 000187496
This KB article is a list of technical documents and videos produced by Dell Technologies.
Updated: April 22, 2026
ID: 000182342
This article talks to an issue on the VPLEX when a device is removed from a SYMM array and a duplicate ID and LUN ID may be seen on the VPLEX causing it to ASSERT,
Updated: April 22, 2026
ID: 000167522
Dell VPlex remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: April 20, 2026
ID: 000443350
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: April 19, 2026
ID: 000132371
This article provides links to several Dell Community pages.
Updated: April 19, 2026
ID: 000127879
Dell Storage Simple Support Matrices on E-Lab Navigator provide the optimal interoperability for your storage solution.
Updated: April 19, 2026
ID: 000126411
When PowerPath for Windows version 6.1 is installed on Windows Server 2016, validation alerts indicate that many drivers have dates earlier than the OS, because the PowerPath release predates the OS.
Updated: April 18, 2026
ID: 000062991
VPLEX: Unable to communicate with Cluster Witness Server. (User Correctable)
Updated: April 18, 2026
ID: 000059217
VPLEX: Cluster Witness displaying inconsistent admin-state
Updated: April 17, 2026
ID: 000056803
KBA being archived
Updated: April 17, 2026
ID: 000055179
This article talks about the issue where the Logrotate job failed due to corrupt logrotate.status file on the director and VPLEX director dials home with the message, "The filesystem mounted at '/var/log' is XX% full". This article has steps to resolve this issue.
Updated: April 17, 2026
ID: 000053970
AppSync cannot re-link to a mounted target device.
Updated: April 17, 2026
ID: 000052337
This article addresses the issues of when trying to create a distributed device or attaching a remote mirror to a local device or trying to expand a virtual volume. Errors are noted due to low or no space on the logging volume while creating distributed devices. This article does provide a workaround to resolve the issues.
Updated: April 17, 2026
ID: 000050371
Troubleshooting steps when the AMP connectivity-status reports "unreachable" and/or when registering an AMP fails with the error, 'Failed to ping AMP....Cause: Unable to connect'.
Updated: April 17, 2026
ID: 000050148
Metadata backup fails on VPLEX Metro when scheduled simultaneously on both clusters. Scheduled time must be changed to resolve this issue.
Updated: April 17, 2026
ID: 000050124
This article talks to the issue where an Error is reported in the command "health-check --full" post an NDU yet the Call Home functions properly. The workaround provided in this article
Updated: April 17, 2026
ID: 000050121
This article talks about what to do to re-create VPLEX metadata back-ups when either the call home 0x8a4a6006 reports for "The automated backup of the metavolume could not be completed" or 0x8a4a6003 reports for "no valid backup metavolume exist, or 0x8a4a6005 reports for "Metadata Backup does not create new backups every day."
Updated: April 17, 2026
ID: 000038636
How to find the serial number, product ID, or Product Serial Number Tag (PSNT) that is required to open a service request or support case for Dell Storage and Data Protection hardware products.
Updated: April 17, 2026
ID: 000021638
Deployment KB: VPLEX Metro: How to Increase the Speed of the Rebuild for VPLEX Metro Distributed Devices
Updated: April 17, 2026
ID: 000021486
This article addresses the question about "if it is safe to disable WAN-COM ports" and explains how to safely do this without disrupting production.
Updated: April 17, 2026
ID: 000020722
How to destroy a Meta-Volume to free the storage volumes for other users.
Updated: April 17, 2026
ID: 000019569
You need to run forget array command with retire logical option from VPlex after removing zoning with storage array.
Updated: April 17, 2026
ID: 000019500
How to disable the cluster-witness
Updated: April 17, 2026
ID: 000019495
This article will help you to add and modify the schedule job on VPlex
Updated: April 17, 2026
ID: 000019484
This KB directs you to the SolVe document on 'How to Change the IP configuration of a WAN-COM link'.
Updated: April 17, 2026
ID: 000019137
This KB directs you to the SolVe document on 'How to address Connectivity issues' available on SolVe Desktop or SolVe Online.
Updated: April 17, 2026
ID: 000019111
This KB article outlines how to identify a 'proceed conditionally' nmg/117 event for Cluster Witness
Updated: April 17, 2026
ID: 000018955
RecoverPoint (RP) initiators are reported as logged in without a corresponding RecoverPoint Appliance (RPA) registration on a VPLEX Metro configuration when issuing the rp validate-configuration command.
Updated: April 14, 2026
ID: 000167850