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Dell Technologies Data Protection Advisor (DPA) remediation is available for the Apache Log4j Remote Code Execution Vulnerability that may be exploited by malicious users to compromise the affected system. Dell recommends implementing this remediation as soon as possible in light of the critical severity of the vulnerability.
Updated: November 05, 2025
ID: 000194651
After a reboot, Windows non-clustered devices were not coming online when using PowerShell to online the devices. Coincidentally, the AppSync plugin was recently installed.
Updated: October 30, 2025
ID: 000184429
This article provides the solution when DPA report-results/exports directory does not auto-clean up and contains old files.
Updated: December 12, 2025
ID: 000055103
How to receive Dell Technical Advisories (DTA) and Dell Security Advisories (DSA).
Updated: December 11, 2025
ID: 000008421
Data Protection Advisor reports “Unable to authenticate user in SharePoint server” with admin credentials; logs show NTLM fails due to missing domain info, a SharePoint misconfiguration.
Updated: December 10, 2025
ID: 000054858
A new Data Protection Advisor (DPA) Agent install can miss the dpa.configuration file if a custom dpaagent_config.xml already exists in the directory, causing the installer to skip creating the file.
Updated: December 09, 2025
ID: 000055104
The Size Scanned field in backup reports can be lower than the totalsize returned by mminfo; due to storing Size Scanned in megabytes and rounding, with offset column holding byte difference.
Updated: December 09, 2025
ID: 000064071
In DPA 6.4, excessive displays of error 500 'The system cannot find the file specified' are seen.
Updated: December 05, 2025
ID: 000055249
Upgrading DPA to 6.2.3, results in reports having blank white space around the tables due to a known software defect.
Updated: December 05, 2025
ID: 000063032
Upgrading DPA on a Windows server fails with a missing iawin32.dll file. The DPA version is not relevant.
Updated: December 04, 2025
ID: 000361080
This KB article provides instructions to resolve DPA data collection issues after the IDPA DPA has been redeployed.
Updated: December 02, 2025
ID: 000181653
Want to change the Data Protection Advisor (DPA) application keystore password.
Updated: November 27, 2025
ID: 000168558
The Data Protection Advisor Datastore service does not start when performing a new installation.
Updated: November 25, 2025
ID: 000168546
Welcome to the Avamar Data Migration enabler (ADMe) landing page.
Updated: November 20, 2025
ID: 000182609
PostgreSQL version 13.13 is End of Life (EOL) on DPA. What is the fix?
Updated: November 19, 2025
ID: 000393732
Data Protection Advisor (DPA) is using a version of JBOSS that is End Of Life (EOL). Does this impact DPA functionality?
Updated: November 19, 2025
ID: 000351401
This article explains why SNMP status requests may fail with a hostname resolution error when targeting a Data Domain system using a remote agent. The issue typically occurs when the agent host lacks proper hostname-to-IP mapping for the target system.
Updated: November 18, 2025
ID: 000168556
How to import a signed certificate that contains the full chain of trust and private key or wildcard certificate on to the DPA application server.
Updated: November 14, 2025
ID: 000158448
How to import a signed certificate that contains the full chain of trust and private key or wildcard certificate on to the Data Protection Advisor (DPA) application server.
Updated: November 14, 2025
ID: 000157596
This article explains how to increase the log level for individual components in Data Protection Advisor (DPA) to assist with troubleshooting specific issues.
Updated: November 13, 2025
ID: 000390099
LDAP user unable to log into DPA
Updated: November 10, 2025
ID: 000069196
Active Jobs report shows that "No results found" for PowerProtect Data Manager when backup is running.
Updated: November 08, 2025
ID: 000224181
The "Request History" report generates Error 500.
Updated: November 07, 2025
ID: 000286176
When attempting to run a Client Summary or Job Summary report, a popup window appears with an Error 500. The reports never run
Updated: November 06, 2025
ID: 000053744
Data Protection Advisor [DPA] support a key length of 2048 for Certificate Signing Request (CSR) generation.
Updated: November 05, 2025
ID: 000370435
This article provides the resolution when the DPA server install fails with 'JRE libraries are missing or not compatible'.
Updated: November 04, 2025
ID: 000055552
This article addresses the error "unexpected EOF from worker process while running request networker: jobmonitor on NetWorkerHostname" encountered during NetWorker job monitor data collection in Dell Data Protection Advisor (DPA), and provides steps to resolve it.
Updated: October 31, 2025
ID: 000384795
DPA Reports getting stopped responding and not generating properly.
Updated: October 30, 2025
ID: 000056956
Dell Data Protection Advisor remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: October 29, 2025
ID: 000385427
Avamar NDMP (Network Data Management Protocol) backups of NetApp fail with Signal 11 (segmentation fault) when the NetApp inode list for backup history exceeds RAM. Fix: reduce dataset size or enable stream-disk-buffer.
Updated: October 29, 2025
ID: 000207261