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HYPERMAX OS 5977

HYPERMAX OS 5977

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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated:  December 22, 2025 ID: 000205512

Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.
Updated:  November 25, 2025 ID: 000187496

Intermittent failures saving a file in a username expanded home directory when the computer account also connects to the share but cannot find the file.
Updated:  December 16, 2025 ID: 000079025

Write are failing from time to time, leading to an LVM error (LVM_IO_FAIL - EWRPROTECT) for no obvious reason, as if the device was "write protected." The error was reported as: "AIX shows disk operation error on array with PowerPath. No error showed in the array…."
Updated:  December 12, 2025 ID: 000072366

F080618EE-1 IDPA VSAN Stability - FW and ESXi Driver
Updated:  December 11, 2025 ID: 000040845

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates
Updated:  December 11, 2025 ID: 000185734

Dell Storage Simple Support Matrices on E-Lab Navigator provide the optimal interoperability for your storage solution.
Updated:  December 10, 2025 ID: 000126411

Explains how to enable SNMP notifications in Unisphere for VMAX, configure the ViPR Storage Resource Manager (SRM) server IP and port, select alert severity, and activate the alert policy.
Updated:  December 09, 2025 ID: 000022539

When PowerPath for Windows version 6.1 is installed on Windows Server 2016, validation alerts indicate many drivers have dates earlier than the OS, because the PowerPath release predates the OS.
Updated:  December 09, 2025 ID: 000062991

Lightweight Directory Access Protocol (LDAP) in Unisphere VMAX triggers a Configuration Error; logs Error querying for user groups. Group Search Path, Object Class, Name Attribute misconfigured.
Updated:  December 09, 2025 ID: 000061565

All masking view information is visible in SYMCLI. Customer is unable to see masking view information for all 4 local arrays. Within Unisphere none of the array masking view details are visible.
Updated:  December 09, 2025 ID: 000061535

While UNREGISTERING Secure Connect Gateway from Unisphere for PowerMax 10.x, it fails with error "Authorization failure. Incorrect credentials were provided for gateway: 11.22.33.44:9443"
Updated:  December 07, 2025 ID: 000373677

A curated list of technical information resources for PowerMax or VMAX mainframe host software, such as Mainframe Enablers and Geographically Dispersed Disaster Restart (GDDR).
Updated:  December 04, 2025 ID: 000200468

This article explains how to assign an Initial Company Administrator.
Updated:  November 14, 2025 ID: 000374134

Learn how the MyService360 services analytics dashboard integrates the Dell AIOps (formerly CloudIQ) Health Score into the Install Base views. This integration streamlines services and product health management by IT admins using the MyService360 and Dell AIOps portals. Verify supported products by portal and access helpful Dell AIOps resources.
Updated:  November 13, 2025 ID: 000206380

This KB article outlines how to zone WAN-COM ports on a single engine VPlex Metro
Updated:  November 05, 2025 ID: 000018930

Unable-to-Initiate-PPME-with-OR-for-VMAX3-OR-Error-SymRemoteCopyControl-failed-src-harddisk3-tgt-harddisk18-err-195-The-requested-feature-is-not-supported-for-this-microcode-or-SYMAPI-version
Updated:  November 04, 2025 ID: 000171194

This article provides guidance on updating customer data on the Service Requests (SRs) or accounts. It outlines what changes can be made by customers and the account team, as well as steps for modifying information and setting up Service Request notifications.
Updated:  November 04, 2025 ID: 000228006

This article explains how to promote Company Administrators.
Updated:  October 21, 2025 ID: 000374126

This article explains how to synchronize the Service Processor or MMCS Windows clock with a Network Time Protocol (NTP) server.
Updated:  October 17, 2025 ID: 000028256

This article explains Dell guidelines on company administrator assignment.
Updated:  October 17, 2025 ID: 000379388

ViPR SRM Sev-1 Status alert received for Array-xxxxxxxxxxxx is now ACTIVE
Updated:  October 01, 2025 ID: 000058965

Unisphere for VMAX: Server-0 component fails to initialize and shuts down.
Updated:  September 23, 2025 ID: 000064074

During installation of host-based Unisphere, a postgres user and group is created, and this error message is seen: "Unisphere for VMAX Configuration Error. Installation will be aborted. SMAS Database timeout cannot be started"
Updated:  September 16, 2025 ID: 000064037

Hosts cannot see targets and/or fcpings are not working or only working in one direction. PLOGI/LS_ACC/LS_RJT sent from one device to another are not received.
Updated:  September 10, 2025 ID: 000170627

VMAX and VMAX3: IEF359I RESERVED OR BROKEN DASD DEVICE 9600 NOT VARIED ONLINE
Updated:  September 03, 2025 ID: 000167496

Powermax/VMAX 3 Array vaulted when MMCS is reseated with DD director.
Updated:  August 25, 2025 ID: 000359526

RE (GigE) port link drop and will not establish.
Updated:  August 06, 2025 ID: 000167295

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated:  July 31, 2025 ID: 000132371

Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems.
Updated:  July 24, 2025 ID: 000123384