Articles
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30 out of 273 shown
273 out of 273 shown
Provides links to the PowerFlex software, PowerFlex rack, PowerFlex appliance, PowerFlex custom node, and VxFlex Ready Node technical documentation.
Updated: December 04, 2025
ID: 000210464
Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.
Updated: November 25, 2025
ID: 000187496
Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates
Updated: December 11, 2025
ID: 000185734
Dell Storage Simple Support Matrices on E-Lab Navigator provide the optimal interoperability for your storage solution.
Updated: December 10, 2025
ID: 000126411
PowerFlex components such as the MDM are disconnecting and reconnecting quickly and frequently. Lost connection followed by connected found in MDM events Connecting after 80-190ms
Updated: December 10, 2025
ID: 000215824
This article explains what a predictive drive failure (error code PDR16) means, why it occurs, and provides step-by-step instructions to troubleshoot and resolve the issue. It covers recommended actions such as backing up data, updating firmware, and replacing the disk if necessary to ensure storage health and prevent data loss.
Updated: December 09, 2025
ID: 000126418
Procedure to update firmware to mitigate an issue of NVDIMM batteries losing charge on PowerFlex custom (R650 & R750) nodes..
Updated: December 05, 2025
ID: 000225621
This article provides quick links to Dell APEX Block Storage technical documentation.
Updated: December 03, 2025
ID: 000226210
An alert is raised when the Storage Node is running in Instant Maintenance Mode (IMM) for more than the allowed time - STOARGE_NODE_EXCEEDED_IMM_TIMEOUT.
Updated: December 02, 2025
ID: 000362584
Dell VxFlex Ready Node and PowerFlex Custom Node remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: December 02, 2025
ID: 000399029
This article describes the basic steps required to collect support data from a Kubernetes-based PowerFlex Manager Platform (PFMP) system and the PFMP installer.
Support data is collected using a standalone, single-file utility, pfmp_support.
As such, the utility's executable can be copied to and run on the host from which support data is to be collected.
Using this utility does not require a functioning PFMP.
As such, support data can be collected during PFMP installation or when the PFMP UI is inaccessible.
Updated: November 27, 2025
ID: 000203573
Issues can occur when upgrading CloudLink with PowerFlex Manager 3.8 that will cause the service upgrade to fail.
Updated: November 27, 2025
ID: 000202412
The PowerFlex Gateway upgrade operation fails to upgrade the MDM cluster.
Updated: November 27, 2025
ID: 000199583
When REST APIs are queried for capacity usage statistics, the result does not include values for raw thin-capacity usage.
Updated: November 27, 2025
ID: 000199102
PowerFlex upgrade to version 3.0.1.1 failed when using IM
Updated: November 26, 2025
ID: 000196788
"vtree" migration fails due to timeout.
Updated: November 26, 2025
ID: 000196786
The following command was performed on the SDC to add MDM. ./drv_cfg --add_mdm --ip <MDM_IP_ADDRESS_LIST>
Following reboot of SDC, the ./drv_cfg --query_mdm reports 0 MDMs retrieved.
Updated: November 25, 2025
ID: 000168740
PowerFlex Manager generates a 2-year default self-signed SSL certificate when it is deployed. You can replace this default SSL certificate by generating a CSR, having it signed by a trusted certificate authority and uploading the signed certificate to PowerFlex Manager. If you are not using a trusted certificate authority and must renew the default self-signed SSL certificate, then you can use the following instructions.
Updated: November 25, 2025
ID: 000191512
PowerFlex Manager Update Service Details fails with error "a mix of LACP, and non-LACP port groups are not allowed" caused by duplicate port group names or Fault Tolerant port group active uplink.
Updated: November 25, 2025
ID: 000184619
Offline upgrade of PowerFlex Manager
How to manually upgrade PowerFlex Manager without Secure Remote Services.
Updated: November 25, 2025
ID: 000183041
This article is about an error that a user may see when adding a "DAX" device into the acceleration Pool.
Updated: November 24, 2025
ID: 000168245
Dell VxFlex Ready Node and PowerFlex Custom Node remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: November 24, 2025
ID: 000334768
SDCs may lose the ability to access its volumes.
Updated: November 24, 2025
ID: 000082203
REST API call fails with an incomplete response.
Updated: November 24, 2025
ID: 000081700
PowerFlex: MDM event: MDM_CLUSTER_FAILED_EXPOSE_VIRT_IP ERROR
Updated: November 24, 2025
ID: 000081366
Rebuild and Rebalance impacting frontend IO workload.
Updated: November 24, 2025
ID: 000059280
This knowledge article describes how to set up a Bring Your Own (BYO) Linux PowerFlex Management Platform (PFMP) for Appliance Deployment with PowerFlex 4.x.
This environment is only supported using a Request Process Qualification (RPQ) approval.
Updated: November 21, 2025
ID: 000216278
In this case the VxRack-Flex, was having its RCM upgraded.
Updated: November 20, 2025
ID: 000055511
ScaleIO: While applying for a license getting Error: MDM failed command. Status: The current system configuration exceeds the license entitlements.
Updated: November 20, 2025
ID: 000052096
In SLES15, the service name was changed to "sdc", from the commonly used service name "scini".
Updated: November 20, 2025
ID: 000208293