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During configuration of SupportAssist Enterprise for Azure Stack Hub connected-deployments and HLH re-deployment scenarios, users may notice devices are appearing in the “Staging Group” and tagged with a red, failed symbol for each device. This condition is noticed after some unspecified amount of time passes between the HLH Deployment Automation completing and the user attempts to configure SupportAssist Enterprise. This issue is a result of IPv6 being enabled on the Dell EMC Management Virtual Machine (MGMT-VM) which hosts SupportAssist Enterprise as IPv6 is not supported for use with SupportAssist Enterprise.
Updated: February 18, 2026
ID: 000198305
In the case of a Full converged Cluster, if user config more than 1 storage vlan ID for the traffic, network validation will be failed.
Updated: February 24, 2026
ID: 000218071
This article provides an example of how to configure a fully converged network for a Dell Technologies Solutions Microsoft Azure Stack HCI cluster host. Information in this article is taken from "Deployment instructions for fully converged network configuration," available at https://infohub.delltechnologies.com/en-us/l/e2e-deployment-and-operations-guide-with-scalable-networking-windows-1/fully-converged-network-configuration-38/2/.
Updated: February 20, 2026
ID: 000200958
With the 2212 release of Azure Stack Hub, OpenManage Network Manager is no longer being leveraged to perform switch firmware upgrades. Instead, a PowerShell module (Posh-SSH) is being leveraged to directly interact with the switches for this process. Due to a fault in the logic, there is an intermittent issue that sometimes occurs during the switch firmware upgrade step that throws an error during a switch reload after updating the firmware.
Updated: February 18, 2026
ID: 000208052
Patch and update tool failing during the patching process on node with error SetupJobQueue Failed with error : JID_*** FAILED - The specified URI is invalid. This indicates the node is not able to access the SBA share where catalog.xml file is located.
Updated: January 27, 2026
ID: 000078904
InitializeDellEMCHLH.ps failed to install Azure Active Directory PowerShell module on the Management (MGMT) VM during HLH 2019 migration step 14; error shows NuGet provider not found because the VM lacks internet access and PowerShell defaults to TLS 1.0, while the PowerShell Gallery requires TLS 1.2.
Updated: January 27, 2026
ID: 000069317
MHC Azure Stack 14G iDRAC reports Unable to access Front LED Panel because of a hardware error condition.
Updated: January 26, 2026
ID: 000063564
Live Optics, Create Azure Credentials
Updated: January 22, 2026
ID: 000228863
DSA-2023-014: Dell PowerEdge Server Security Update for Intel February 2023 Security Advisories (2023.1 IPU)
Updated: January 22, 2026
ID: 000209268
The PnU tool fails to attach the HLH ISO file to the iDRAC when using a credential similar to "domain\username."
A positional parameter cannot be found that accepts argument 'Inaccessible network share.'
Updated: January 15, 2026
ID: 000323734
Dell PowerEdge Server remediation is available for 2023.2 Intel Platform Update (IPU) components, part of Intel’s May 2023 security advisories that could be exploited by malicious users to compromise the affected systems.
Updated: January 09, 2026
ID: 000213216
Updating Windows Defender Application Control (WDAC) policy to add additional Dell EMC Certificate Authorities fails because the Supplemental‑SignerUpdatePolicy file is missing in the 1906 Patch and Update toolkit.
Updated: December 10, 2025
ID: 000042110
Dell Integrated System for Microsoft Azure Stack Hub remediation is available for Multiple Third-Party Component Vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: November 13, 2025
ID: 000379435
Dell EMC Integrated System for Microsoft Azure Stack Hub remediation is available for the Apache Log4j Remote Code Execution Vulnerability that may be exploited by malicious users to compromise the affected system.
Updated: November 06, 2025
ID: 000195974
Dell Integrated System for Microsoft Azure Stack Hub remediation is available for multiple security vulnerabilities that may be exploited by malicious users to compromise the affected system.
Updated: September 19, 2025
ID: 000197005
Dell Integrated System for Microsoft Azure Stack Hub remediation is available for multiple security vulnerabilities that may be exploited by malicious users to compromise the affected system.
Updated: September 19, 2025
ID: 000204813
Dell Integrated System for Microsoft Azure Stack Hub remediation is available for multiple security vulnerabilities that may be exploited by malicious users to compromise the affected system.
Updated: September 19, 2025
ID: 000204816
Dell Integrated System for Microsoft Azure Stack Hub remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: September 08, 2025
ID: 000289879
Type FirmwareCheckHealth of Role OEM raised an exception Error running Test-OEMFirmwareHealth iDRAC has Critical Major faults could not proceed with Firmware update.
Updated: September 08, 2025
ID: 000200301
While configuring the TOR switch: Error in running 'interface Ethernet 1/1/47:1:1' command: Illegal parameter
Updated: September 08, 2025
ID: 000217864
After an installation and or upgrade, the vSphere DCUI IP address shows as 0.0.0.0.
Updated: September 05, 2025
ID: 000193940
Example of how to configure a Non-Converged network for a Dell EMC Solutions Microsoft Azure Stack HCI cluster host. This example does not include a backup network or network shaping configuration as documented in the User Guide.
Information for this article is taken from the “Dell EMC Solutions for Microsoft Azure Stack HCI – Network Integration and Host Network Configuration Options” Reference Guide.
Updated: September 05, 2025
ID: 000200052
This article explains the steps to gather the logs required prior to escalating to the Microsoft Domain Engineering team.
Updated: September 05, 2025
ID: 000215795
Dell Integrated System for Microsoft Azure Stack Hub remediation is available for Multiple Third-Party Component Vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: July 03, 2025
ID: 000340393
The Cloud Pricing tool uses your on-premises VM configuration assessed by Optical Prime (Guest VMs and Physical Servers with no hypervisors) and queries the price of hosting these VMs on the three main cloud service providers, AWS, Azure, and Google Cloud Platform (GCP) Pricing is displayed on the following ways:
On demand
1 year
3 years
From April 2024, Cloud Pricing supports currency conversion. The tool retrieves pricing in USD from the selected region and applies a daily rate conversion to the requested currency for on-screen display, Excel, and PAPI output.
Updated: March 26, 2025
ID: 000228662
This article deals with the fact that the serial number reported in Windows Server Operating System does not match the serial number on the NVMe drive.
Updated: December 09, 2024
ID: 000218659
Dell iDRAC9 remediation is available for a security vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: June 24, 2024
ID: 000215555
Within the engineering solution, Dell Integrated System for Microsoft Azure Stack Hub, it is observed that Secure Connect Gateway (SCG) version 5.18 is not receiving alerts. SCG supports Simple Network Management Protocol (SNMP) v3 traps, but the configuration required for the Azure Stack Admin portal conflicts. As a fallback, Redfish Events must be enabled to allow the flow of alerts to SCG for proactive case creation.
Updated: February 15, 2024
ID: 000222051
The Admin Portal is reporting 'local health system on node X is unavailable'.
Updated: February 14, 2024
ID: 000222057
Dell PowerEdge 14G server BIOS remediation is available for an Out of Bounds write vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: December 13, 2023
ID: 000213550