NetWorker Module for Databases and Applications

Dell NetWorker remediation is available for the Apache Log4j Remote Code Execution Vulnerability that may be exploited by malicious users to compromise the affected system. Dell Technologies recommends implementing this remediation as soon as possible in light of the critical severity of the vulnerability.

Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>

When attempting to register a new vProxy appliance deployed on a VMware hypervisor, the vProxy does not appear in the New VMware Proxy Wizard.

Backups to a newly configured Data Domain system fail with a "Too many save streams" error. The issue occurs because the Max Write Streams and other related Data Domain attributes are not populated in the NSR Data Domain resource when it is created using the local backup server as the storage node. As a result, NetWorker assumes the maximum write streams value as zero and blocks backup operations.

This KB provides an overview of how to clear Java cache, enable java console, and configure Java debug on Microsoft Windows systems using NetWorker Runtime Environment (NRE) to access the NetWorker Management Console (NMC).

NetWorker VMware Protection (NVP) Virtual Machine (VM) restore fails. The error returned is "Unable to find a usable volume for recovery of saveset."

NDMP Restore Connection timed out when browsing for recovery from NMC.

This article provides a general overview for troubleshooting network connectivity between systems that are involved during backup and restore operations of virtual machines (VMs) protected by the NetWorker VMware Protection (NVP) vProxy appliance.

The NetWorker AIX client backup with to complete with a configuration error message. The NetWorker Management Console (NMC) shows either a Blank hostname or Unicode Character as hostname.

During the installation of the NetWorker Web User Interface (NWUI) an error appears stating "Database configuration failed." The installation stops and rolls back.

The -a option is not supported with the -R option when using the recover command.

This article defines the diagnostic approach of troubleshooting Virtual Machine (VM) backup or restore performance issues when using the NetWorker VMware Protection (NVP) vProxy solution.

The NetWorker VMware Protection (NVP) vProxy is used to backup Microsoft SQL Virtual Machines (VM). The environment consists of multiple vCenter environments, and the SQL VM was copied to another vCenter outside of NetWorker practices. SQL VM restores are performed from the Data Protection Restore Client (DPRC). The DPRC wizard does not show SQL backups for a VM, no error is returned.

Automatic installation that overwrites an existing Oracle RMAN agent binary without changing the current lockbox and configuration.

The NetWorker Management Console (NMC) software is updated on a Linux host. After performing the upgrade. The NMC's GST service is not starting up and reporting certificate validation errors.

Avamar - FLR fails: VirtualMachine Interface is NULL assist_restore error. ret: 157. LoginGuest Failed. Ret: 67108908, Reason: Failed to get a property on the Virtual Machine object

NetWorker server daemon.raw shows error: "Unable to get authentication credentials for nsrmmd"

The NetWorker VMware Protection (NVP) solution is configured for Virtual Machine (VM) backups. The NetWorker server is configured with Dynamic Association (DA) rules to identify VMs at the time of backup. The NetWorker Management Console (NMC) group properties "Preview All Virtual Machines" returns the following error for one or more groups "Cannot invoke "COM.legato.gst.GtValueList.Iterator()" because "children" is null"

This KB provides an overview of the methods that can be used to identify the NetWorker software. The purpose of this KB is to assist NetWorker administrators and Customer Support Team (CST) with collecting information when opening a NetWorker Service Request (SR).

This article provides a general overview of how to upgrade the NetWorker VMware Protection (NVP) vProxy appliance.

This article provides a general overview of how VMware Virtual Machine (VM) backup levels and sizes that are reported in NetWorker when using the NetWorker VMware Protection (NVP) solution.

How to purge Lotus Transaction log files from Domino Server.

Oracle schedule backup fails with error. The NMDA error message has been lost. Set NSR_DEBUG_LEVEL to a value greater than 0 and run NMDA.

This KB provides a general overview of how NetWorker save set retention works in regards to backup levels and dependencies.

This article provides some general guidelines or best practices for when upgrading the NetWorker server and NetWorker Management Console software on a Windows server. Full details on NetWorker installations or requirements are found in the NetWorker Installation Guide.

When vault Data Domain fills up, symptoms include high capacity usage, poor deduplication, and expiration failures. The root cause is inadequate capacity planning, improper backup configuration, and unchecked saveset accumulation across DD, Networker, Avamar, and Cyber Recovery.

Bare Metal Restore (BMR) Wizard fails with error "Error trying to validate NetWorker Server credentials: No response from server"

If inconsistent block size settings are used in the 2-way NDMP data transfer path, the NDMP backup will not work and the tapes used during the backup may be marked full prematurely. It has been observed that the NDMP backup will start but the tape loaded in the drive gets marked full immediately, even if there is space remaining on the tape.

The recovery of an Oracle RMAN database using NetWorker Module for Databases and Applications (NMDA) was failing and registering the following error: "Unable to connect to nsrd on host <NMDA_client_FQDN> for RAP credentials: Program not registered (100:12:11)". Backups and archive logs recovery logs were working as expected.

License validation fails with "Unable to check out 'NETWORKER_UPDATE': status - -9 'Invalid host. (-9,57)'."