NetWorker

Dell NetWorker remediation is available for the Apache Log4j Remote Code Execution Vulnerability that may be exploited by malicious users to compromise the affected system. Dell Technologies recommends implementing this remediation as soon as possible in light of the critical severity of the vulnerability.

Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>

Remote storage node is not turning into a ready state for use on the NetWorker Management Console.

This article provides a general overview of how to collect the ddfs.info logs from a NetWorker system when troubleshooting NetWorker backup, clone, or recover operations.

This article describes the NetWorker clone functionality limitation between two devices on the same DDR regarding Data Domain Fast Copy.

Use this article to help isolate and troubleshoot vProxy cloning performance issues between two Data Domains.

Running authc_configure.sh script gets stuck and when press enter number of times it fails with message: User nsrtomcat does not have read permission at path /nsr/authc/conf. This Article is an extension of Article Number: 000044255 to detail a situation that is encountered in Red Hat 8 Linux environment and how to resolve it with help of Linux Admin. So go through it before following this article. This Article elaborates more on scenario 1 mentioned in the Article Number: 000044255

NetWorker services cannot be shut down when nsr_shutdown is invoked and one of the variables within the script (TIMEOUT) is externally set to read-only.

Users see 401 Unauthorized errors and SSL handshake failures when launching the NetWorker Management Console (NMC), caused by a corrupted AUTHC directory and mismatched keystore truststore credentials.

When attempting to register a new vProxy appliance deployed on a VMware hypervisor, the vProxy does not appear in the New VMware Proxy Wizard.

Backups to a newly configured Data Domain system fail with a "Too many save streams" error. The issue occurs because the Max Write Streams and other related Data Domain attributes are not populated in the NSR Data Domain resource when it is created using the local backup server as the storage node. As a result, NetWorker assumes the maximum write streams value as zero and blocks backup operations.

This KB provides an overview of how to clear Java cache, enable java console, and configure Java debug on Microsoft Windows systems using NetWorker Runtime Environment (NRE) to access the NetWorker Management Console (NMC).

NetWorker VMware Protection (NVP) Virtual Machine (VM) restore fails. The error returned is "Unable to find a usable volume for recovery of saveset."

NDMP Restore Connection timed out when browsing for recovery from NMC.

This article provides a general overview for troubleshooting network connectivity between systems that are involved during backup and restore operations of virtual machines (VMs) protected by the NetWorker VMware Protection (NVP) vProxy appliance.

nsradmin is a command-line utility that is provided by the NetWorker software. nsradmin can be used to modify the NetWorker server resource database (nsrdb) and the client/security database (nsrladb). This KB provides a general overview of nsradmin functionality and use cases.

NetWorker 19.5 fails to install on Red Hat Linux 8.x. It requires lower version of library "libncursesw.so.5," and Red Hat Linux is having higher version of library "libncursesw.so.6."

Upgrade of NetWorker Virtual Edition (NVE) from 19.3 to 19.6.0.3 and 19.6.1.2 stops responding indefinitely at 30% complete.

The NetWorker AIX client backup with to complete with a configuration error message. The NetWorker Management Console (NMC) shows either a Blank hostname or Unicode Character as hostname.

During the installation of the NetWorker Web User Interface (NWUI) an error appears stating "Database configuration failed." The installation stops and rolls back.

When creating NetWorker Protection Groups in NetWorker version: 19.5.0.x with both Static and Dynamic VMs, the inventory process fails with error "Error while fetching the merged items."

The -a option is not supported with the -R option when using the recover command.

This article defines the diagnostic approach of troubleshooting Virtual Machine (VM) backup or restore performance issues when using the NetWorker VMware Protection (NVP) vProxy solution.

Oracle backups failing with Recovery Manager (RMAN) error code ORA-19602

The NetWorker VMware Protection (NVP) vProxy is used to backup Microsoft SQL Virtual Machines (VM). The environment consists of multiple vCenter environments, and the SQL VM was copied to another vCenter outside of NetWorker practices. SQL VM restores are performed from the Data Protection Restore Client (DPRC). The DPRC wizard does not show SQL backups for a VM, no error is returned.

Automatic installation that overwrites an existing Oracle RMAN agent binary without changing the current lockbox and configuration.

Windows Virtual Machine (VM) Bare Metal Recovery (BMR) fails. The ossr_director.raw log reports that the system is unable to generate a Volume Shadow copy Service (VSS) event because Secure Boot is enabled on the system.

The NetWorker Management Console (NMC) software is updated on a Linux host. After performing the upgrade. The NMC's GST service is not starting up and reporting certificate validation errors.

Avamar - FLR fails: VirtualMachine Interface is NULL assist_restore error. ret: 157. LoginGuest Failed. Ret: 67108908, Reason: Failed to get a property on the Virtual Machine object

NetWorker server daemon.raw shows error: "Unable to get authentication credentials for nsrmmd"