Avamar Server

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Information about customer replaceable unit (CRU) videos for Dell Technologies VxFlex Ready node products

Dell Avamar Data Store Gen5A remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Knowledge base (KB) article that provides steps for troubleshooting Avamar backup failures to Data Domain.

Exchange backup failing with "Windows structured exception ACCESS_VIOLATION" due to inability to run Consistency Check.

Knowledgebase (KB) article that provides workarounds for Avamar cluster registration failures.

Avamar backup failures can stem from Isilon configuration: snapshot incremental backup not enabled, DMA is not set to generic, or Network Data Management Protocol (NDMP) sessions that stop responding.

Instructions to enable Network Data Management Protocol (NDMP) on Isilon OneFS.

This article explains how to manage the Avamar Session Security settings by using the Avinstaller installation package (AVP).

Avamar may display a degraded GSAN status and a Synchronizing state in the mccli server show-prop command due to high metadata utilization, typically exceeding 90%. This issue can arise from incorrect backups, replication to the GSAN, or other factors. To resolve this, follow the steps outlined in Dell internal article 000047627, which detail how to reduce metadata capacity and eliminate the Synchronizing state. After completing these steps, the mccli server show-prop command should display Full Access in the State attribute.

This article explains a behavior when using Avamar User Interface (AUI) to check exception jobs and it returns an empty result.

Linux client avagent is unresponsive or does not start after plug-in upgrade.

Not able to access Avamar GUI with "Avamar Administrator client is not compatible with the selected server" error reported

The Avamar Management Console (MC) has a bug where editing a schedule results in an error message: “The start date cannot be past date,” even when selecting a valid date.

Avamar upgrade fails with error "Restore Postgres databases after upgrade.", but performing manual restore of Management Console Service (MCS) works.

Proxy Deployment Manager fails to deploy proxy with error message "Failed with HTTP error code : 400", "The request sent by the client was syntactically incorrect"

Intermittent virtual machine (VM) image backup failure with error "vSphere Task failed (snapshot error=45): There are two usable fault domains. The operation requires one more usable fault domain" when the VxRail appliance manages the vCenter.

Avamar NDMP restore fails for a specific date with: Calling DDR_RAWREAD returned result code:(5034) the user has insufficient privilege message:DDRIO: RawReadFromDDR: read failed

Data Domain shows Unresponsive due to an expired DD Boost account password.

Users encounter the following error. when attempting to log out from the Client Manager after upgrading to Avamar 19.9.0-78. "The request has invalid CSRF token" and "TypeError: Data is undefined" Affected Products: Avamar 19.9 Client Manager.

After mounting successfully with Avamar, restoring the entire SharePoint site to a subsite using ItemPoint fails.

After the Avamar server is upgraded or the certificates are renewed, replications will not start, an error message prompts with code 30978 and stating "Failed to initiate replication because no proxy was found to service the job." in the description.

This article shows a cosmetic issue where the Avamar User Interface (AUI) dashboard shows the Data Domain capacity value as GB instead of gibibyte.

This article discusses the differences between Avamar's EmailHome (also known as Avalanche) and DialHome (also known as ConnectEMC) features.

This article explains an issue where a group's policy starts and fails with the error: "avtar FATAL <8941>: Fatal server connection problem, aborting initialization. Verify correct server address and login credentials and that your server supports un-encrypted network connections."

After applying 19.9 Management Console Server (MCS) hotfix 338748, it is taking a lot of time to retrieve the backups, and sometimes it is timed out.

This article explains how to resolve the issue when Virtual Machine (VM) image backup fails with the error "Duplicate VM targets"

This article describes the procedure to configure an additional on Avamar proxy after deployment.

Avamar User Interface (AUI) login delay observed when a connected vCenter is down, causing repeated connection attempts during system information retrieval.

This article addresses an issue where the Data Domain does not appear in the Avamar User Interface (UI) or the Avamar Administrator console. This issue persists even after restarting the Management Console Service (MCS) and using the command-line interface (CLI) with mcddrsnmp.