Data Erase

Learn how to manage your individual and company preferences so you can get the most out of your support experience with Dell Technologies

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

This article explains how to assign an Initial Company Administrator.

This article explains how to promote Company Administrators.

This article describes how to download the Live Optics Corporate Edition collector using WGET and Curl from a Linux OS terminal session. This collector version requires registration with a corporate email address for access to all Live Optics configuration and performance data collection options. The Live Optics Corporate Edition collector is seen as "the Live Optics collector" and "the collector."

In-depth details are needed regarding the Security score data shown in the TechDirect console to help interpret the endpoint security state more thoroughly.

This article addresses common questions about the connectivity management experience in MyService360. This includes the remote IT monitoring and support software solutions for Dell IT infrastructure: Next-gen secure connect gateway technology and legacy Secure Remote Services (formerly ESRS).

This document helps us understand how to set up a customer's TechDirect Account to work with Secure Connect Gateway Virtual Addition.