NetWorker

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Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>

This KB provides an overview of how to troubleshoot high memory or CPU usage by a process.

This article describes how to increase the /data01 partition size on a NetWorker Virtual Edition (NVE) server.

RecoverPoint for Virtual Machines(VMs) 6.0.3.1 and later are qualified with VMware vStorage APIs for Data Protection(VADP) backup solutions. However, sometimes protected Virtual Machines may see Snapshot Consolidation errors or Virtual Machine restarts, during backup operations.

Backup fails with warning message "Authentication error; why = Invalid client credential" when the backup user belongs to more than 32 groups.

This KB details steps required to access the NetWorker Management Console (NMC) after upgrading to 19.13

This article provides instructions on how to launch both 19.13+ and 19.12.x (and older) NetWorker Management Console (NMC) from the same NMC-client host.

The NetWorker Management Console (NMC) "Reports" gstclreport command fails. The error provided is "JAVA_HOME to a valid JRE location"

The NetWorker Management Console (NMC) reports that the command-line utility "gstclreport" fails. The error provided is "unknown command-line option"

This article shows how to set a time range with the gstclreport command for generating NetWorker Management Console (NMC) reports.

Connections to the NetWorker Authentication service (AUTHC) fail. The errors reported are HTTP 400 (Bad request) or HTTP 403 (Forbidden)

NetWorker Runtime Environment (NRE) is unable to connect to the NetWorker Management Console (NMC) server.

NVP-vProxy: Image recovery to VxRail failing when VMware stops the operation because datastore is marked as out of space.

NetWorker: save cores on Solaris 10 clients on a local zone; Bad system call (core dumped)

After upgrading to NetWorker 18.2.0.0, NetWorker VMware Protection (NVP) vProxies become unavailable, libCURL error 7 occurs because the vProxy registers on an interface than the server, mismatch.

In environments with multiple NetWorker datazones, NetWorker authentication may be configured through a single authc server. This KB explains how to use a header to direct NetWorker REST API calls to the designated authc server instead of the server in the API URI.

ALL resources (Clients, Groups, Policies, Devices, and so forth) appear to be missing in the NMC. The NMC's monitoring window is blank. nsradmin and nsrwatch confirm that the server resources still exist and the NetWorker server is still performing operations.

User Groups is blank, NetWorker Server Properties "Administrator" reports "No privilege to view administrator list" when logged in as NetWorker administrator. NetWorker Administrator account should have full control to view and change all server permissions.

The NetWorker server includes NSR user groups which are used to assign permissions in NetWorker. The NSR User Group "Application Administrator" contains a default entry for the NetWorker server's local Administrators group. If this setting is removed, the NetWorker Administrator account can see resources in NetWorker but is unable to modify them. An error appears stating that the user does not have Configure NetWorker or Change Application Settings privileges.

NetWorker nsraddadmin command returns "Bad resource file."

Recover from the NMC using recover wizard error "time reset to 12/31/1969"

The NetWorker Management Console (NMC) server and NetWorker server are installed on two separate hosts. When trying to do anything from the NetWorker NMC Hosts tab, the following error appears: "Unable to connect to client push daemon"

The NetWorker Management Console (NMC) server software is installed on a Linux host. The postgres service fails to start after installation. It reports that nmcdb initialization fails due to a permissions issue on /tmp.

NetWorker Management Console (NMC) Fails to Launch with SSL Handshake Errors Due to Conflicting Java Installations.

The NetWorker Management Console (NMC) fails to start after installation on Red Hat Enterprise Linux 9.7.

"Enable MFA" in the NetWorker Web User Interface (NWUI) is not available when the Group has Administrators selected.

Connection ports: 10001-30000 allows the daemons to maintain connections on the Solaris host when backups report "Cannot bind socket to connection port in configured port range on system <Client_name>: Cannot assign requested address."

This article details how to enable NetWorker "User Audit Reporting" and generate User Audit reports.

Changing the software repository location from NMC