NetWorker

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>

Active Directory users cannot log in to NetWorker and to NMC. The error generated is "incorrect username or password".

Certificates in /etc/rabbitmq revert to self‑signed after these have been replaced by Certificate Authority (CA) signed certificates. rabbitmq-server script checks if the new CA signed certificate is valid. This validation fails, and the script creates new self-signed certificates to replace the invalid CA signed certificates.

This article provides an overview of how to perform an Azure Virtual Machine (VM) File Level Restore (FLR) using the nsrazure_flr_recover command.

When attempting to create a Cloud Tier (CT) device for a newly added cloud unit, the process fails with the error "Unable to create the data movement policy for mtree **** and cloud unit ***. HTTP response 500 indicates an error." This issue is caused by stale or incorrect configuration values in the Data Domain properties within NetWorker Management Console (NMC).

NetWorker for LINUX 19.10.0.4 displays "Override Action Backup Level" 1 as Cumulative Incremental in the Show Schedule as Calendar view.

License Issue after upgrading to NetWorker version from 19.7.0.2 to 19.9.0.1.

NetWorker: nsrpush succeeded on the AIX client but nsrcpd logs a failure - "Waiting for Daemons, Timeout exceeded while waiting for upgrade status for client"

NMC UI opens a message that states "Internal Server Error. See console log for more details."

NetWorker Management Console (NMC) UI Monitoring displays a job's timestamp in the date format as mm/dd/yyyy and time in 12-hour format instead of the regional setting of yyyy/mm/dd and time in 24-hour time format.

This article describes a condition resulting from using NFS mounts for Advanced File Type Devices with many clients.

SQL Always On Group backup fails with error.

The NetWorker VMware Protection (NVP) solution is protecting Virtual Machines (VM) in an Azure, AWS, or Google Cloud environment. File Level Restore (FLR) mount, and Instant Access restore operations fail.

The NetWorker server is deployed on a clustered Linux NetWorker server. After upgrading NetWorkerr, the Server Protection bootstrap backup fails. Authentication service commands (nsrlogin, authc_config, authc_mgmt) also fail, the error returned is that the authentication service is not available with HTTP error 404 (not found).

This article provides an overview of how to perform an Azure Virtual Machine (VM) snapshot restore from the command-line. This can be useful for performing an Azure VM restore if the NetWorker Web User Interface (NWUI) is inaccessible.

Whenever an upgrade of an existing NetWorker installation is performed, services failed to start and we get the above error message.

After a Cyber Recovery recovery of NetWorker application, the device "vault_dev_0" changes to suspected status when creating new devices. This causes the device recoveries, like nsrck, not to work without any evident indication. nsrck or recover commands are stuck in a retry loop reporting just that the there are no matching devices available.

A License file has successfully been applied to a NetWorker server; however, the NetWorker Management Console's (NMC) Registration tab is still showing the server is in evaluation mode.

NMC Recover through wizard times out the first time then next time it is invoked there is no delay.

Unable to load XML-based license in NetWorker Management Console (NMC) or NetWorker Web User Interface (NWUI).

NetWorker Management Console (NMC) authentication fails with "Problem contacting server <NMC server>: Received fatal alert: handshake failure

These are the general steps to replace the default NetWorker self-signed certificate with a Certificate Authority (CA)-signed certificate for the "AUTHC" and NetWorker Web UI (NWUI) services.

Dell NetWorker vProxy remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell NetWorker remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell Networker remediation is available for OpenSSL security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell Networker remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

NetWorker Azure Virtual Machine (VM) Snapshot backups intermittently fail with the error "Failure when receiving data from the peer(curl error code: 56), Error while copying snapshot to DD." This error appears randomly, during some backups the VM succeeds, on other backups, this failure is observed.

A NetWorker licensing error appears in the NetWorker Management Console. Warning NetWorker "contact the DELL Licensing Team to obtain a new Dynamic offline registration License and update the licspec properties file. Refer to the Licensing Guide for details."

RecoverPoint for Virtual Machines(VMs) 6.0.3.1 and later are qualified with VMware vStorage APIs for Data Protection(VADP) backup solutions. However, sometimes protected Virtual Machines may see Snapshot Consolidation errors or Virtual Machine restarts, during backup operations.