Dell EMC Unity 550F

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Unity Unisphere is unable to connect using Secure Connect Gateway (SCG) (User Correctable).

This article helps users safely manage storage by outlining key considerations before deleting snapshots in Dell Unity systems. (User Correctable)

Joining Active Directory (AD) fails with error: Miscellaneous failure ASN.1 failed call to system time library. (User Correctable)

Repetitive alert seen in Unisphere when Periodic Online Drive Firmware Update (pODFU) is enabled. (User Correctable)

The Serial Number for the new DPE may change to a temporary serial number after replacing the Unity Disk Processor Enclosure (DPE).

This KB should help to resolve the error. Error Code:0x6500136

This article displays a list of Dell Software Products and related articles on how to obtain the Software Unique ID (SWUID) for each specific product. The SWUID is required for streamlining the processes related to both the Software License Renewal process and opening a Support Case.

There is a change in SNMP Trap notification behavior after the Unity OE 5.2 upgrade. Before the upgrade, the system sent an SNMP alert for all configured events as often as they occurred. After the upgrade to OE 5.2 or later, only five SNMP alerts for the same event are sent within a 24-hour window.

Unisphere UI fails to log in as LDAP User when TLS1.0 is disabled with message "The logged in user is not authorized to access Unisphere."

Unable to configure LDAP and LDAPS -- connection verification fails.

Adding NTP server fails with "Cannot create NTP servers. At least one of the specified NTP servers is not working (Error Code:0x6000840).

Information about customer replaceable unit (CRU) videos for Dell Technologies PowerProtect and Data domain products

Information about customer replaceable unit (CRU) videos for Dell Technologies Powerflex products

Information about customer replaceable unit (CRU) videos for Dell Technologies ECS products

Information about customer replaceable unit (CRU) videos for Dell Technologies Unity products

Information about customer replaceable unit (CRU) videos for Dell Technologies Connectrix products

Dust or chemical contamination at the endface of a fiber optic LC connector or transceiver module impedes signaling. Dell engineering teams have verified cases in which a fully functional port appears to be a bad port because dirty optical connectors manifest as a port failing loop testing with acceptable power measurement levels. Cable connectors should be cleaned and when stored must be protected from dust particle or chemical contamination.

The I/O module is powered off. Try rebooting the Storage Processor (SP). If the I/O module remains powered off after a reboot, you may have to replace the I/O module. (Dell Correctable)

This KB provides the method to check active open file count for NFS (NFSv4 only) and active connected NFS client (both NFSv3 and NFSv4) on a live Unity system.

After Windows update Windows server can no longer connect to event logs exported from NAS servers on Unity

This KB details the Management account roles on the Dell Unity and Dell Unity XT systems.

This article explains how to address or order a failed drive in a Dell Unity system for SymptomCode: Neo14:60258 (User Correctable)

Alert 14:38005a is generated when using SupportAssist. The SupportAssist metadata partition has less than xx% of its drive space left. Your SupportAssist function may be affected.

This article describes the errors that are displayed when attempting to join a NAS server to an Active Directory domain (User Correctable)

Some security audit tools may report that a Unity NAS server does not regularly change its computer account password. By default, the Unity NAS server does not change its computer account password regularly. Windows computers change their machine account password every 30 days. (User Correctable)

Attempts to configure LACP results in error: Failed: The system was unable to change the link aggregation settings. This may have occurred because of memory fragmentation. Consider rebooting the relevant SP. (Error Code:0x6000dfc)

This document describes the objects and equipment used by Customer Engineers (CEs) when on-site. Please check and prepare in advance.

This KB describes one of the causes of SupportAssist configuration failures.