State and Local Government

STATE AND LOCAL GOVERNMENT

Safer, smarter public services - built on secure, AI-ready technology

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AI, digital services and secure infrastructure help state and local governments close service gaps, make smarter decisions, strengthen public safety and build more resilient, connected communities. Dell helps agencies turn that potential into progress with secure, modern infrastructure, AI-enabled solutions and deep expertise to modernize services, expand access and improve operations with confidence.
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93%

SLG IT leaders say getting AI right is essential to mission delivery.

80%

state, local and tribal governments have fewer than five dedicated cybersecurity staff, despite escalating attack activity.

75%

U.S. government workers have observed increasing expectations from the public for higher quality digital experiences.

Industry trends shaping state and local governments

AI moves from pilots toward production

91% of state and local government leaders are already seeing measurable productivity gains from generative AI.

Cyber threats target critical systems

State and local governments are targeted daily by cyber adversaries, threatening critical services such as water, power and emergency services, while 68% of agencies say they lack sufficient cyber funding.

Constituents expect digital‑first services

Expectations for digital‑first and accessible government services continue to rise. Agencies are modernizing platforms for payments, records and benefits to deliver always‑on and inclusive access.

Trusted partner for state and local governments

Dell Technologies partners with government organizations of all sizes to deliver innovative solutions that modernize operations, safeguard services and support the people they serve. Our trusted expertise and strategic support empower hundreds of cities, states and counties across the nation to move their communities forward.

100

Large U.S. cities rely on Dell Technologies solutions.

50

States rely on Dell Technologies public sector IT solutions.

20

Largest U.S. counties use Dell Technologies IT solutions.
CUSTOMER STORY - COUNTY OF KAUA’I
Building resilience while safeguarding Kaua’i with smart solutions
By partnering with Dell to implement PowerProtect solutions, the County of Kaua’i has enhanced its disaster management and cyber resilience, achieving faster deployment and streamlined operations.
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CUSTOMER STORY - CITY OF AMARILLO
Delivering digital government and accessibility through GenAI
Amarillo launched "Emma," a GenAI assistant powered by Dell infrastructure, to communicate in multiple languages and help residents access information and services with ease.
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CUSTOMER STORY - LAFAYETTE UTILITIES SYSTEM
Strengthening cyber resilience in mission critical situations
By integrating Dell's PowerProtect solutions, Lafayette Utilities System has improved its cyber resilience and disaster recovery capabilities, reducing backup windows and exchange times to ensure critical data protection and rapid recovery during outages and cyberattacks.
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CUSTOMER STORIES
Technology in action across the public sector
Explore additional customer stories from across the public sector and related industries, highlighting how organizations use technology to address real‑world challenges.
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Access valuable resources curated for our government partners

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Dell Grants Office Support Program

Find funding for your organization's projects with Dell Grants Office Support Program – offering research, guidance and proposal support to help secure state grants for state and local governments.
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Database, laptop and a police officer in a car for security, urban law and safety data while working

Sandbox to Scale: Accelerating AI in State and Local Government

Dell Technologies and NVIDIA uncover valuable insights from state and local IT leaders, shedding light on AI momentum, pilot program experiences and best practices for scaling in the public sector.
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Infrastructure Investment and Jobs Act (IIJA)

Unlock IIJA funds with Dell Technologies, offering tools, guidance and support you need to build innovative, resilient digital and physical infrastructure.
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Dell Technologies delivers advanced solutions for state and local government

AI for state and local government

Dell AI Factory and Dell AI solutions provide state and local governments with a governed, all-in-one AI environment to support mission-driven use cases like real time situational awareness, digital assistants and digital twin modeling for smarter operations.
Dell AI Solutions Computer Vision AI Solutions

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Frequently Asked Questions

Public sector organizations are encouraged to work directly with their dedicated Dell Account Manager for sales, support and solution guidance. If you do not know your assigned contact, you can use the Dell Technologies Contact Us page to be routed to the appropriate public sector specialist. Dell teams can assist with product selection, contracts and procurement, large-scale deployments, professional services, financing options and long-term IT planning aligned to public sector requirements.

Yes, the Dell Grants Office Support Program assists state and local government, K12, higher education and healthcare agencies in accessing federal and state grants. It offers free services, including customized funder research, project consultation and proposal development support to help organizations identify relevant funding opportunities and develop competitive applications to advance community projects.

Dell Technologies is an approved and participating vendor on a wide range of state, local and education (SLED) contracts and purchasing cooperatives, enabling agencies to procure technology quickly and compliantly. These contracts are pre-negotiated to meet public sector requirements, helping organizations reduce procurement timelines, ensure contract compliance and access transparent, competitive pricing across Dell solutions and services.

Dell solutions are designed for durability, sustainability and simplified fleet management to lower the total cost of ownership. The company offers innovative payment solutions for hardware, software and services, allowing organizations to align and scale the cost of IT solutions with technology consumption and budget availability.

Dell Financial Services (DFS) provides flexible payment solutions for qualified public sector customers to help you acquire the technology needed while preserving budget. DFS options can include predictable monthly or annual payment structures, technology rotation programs that support regular refresh and lifecycle management and consumption-based or subscription models for select solutions. These programs are designed to help align costs with usage, extend payments over time instead of making large upfront purchases and support long-term planning across K-12, higher education and government environments. Your Dell Technologies representative can work with you and DFS to identify the specific program and term structure that best fits your organization’s budget, approval process and technology roadmap.

Yes, Dell offers a comprehensive portfolio of professional services, including deployment, consulting and managed service offerings. Agencies can roll out new devices or pilots at scale with less strain on IT teams and minimal disruption to essential public services.

Dell offers edge computing, pre-validated AI, secure storage solutions and professional consulting services that provide the foundation for digital twins, vision AI, digital assistants and adaptive traffic management systems that help governments improve mobility, enhance public safety and advance sustainability initiatives while keeping safeguards at the center throughout.

Dell Validated Designs provide pretested, end-to-end architectures for common and emerging workloads—such as AI, analytics and cloud to help organizations deploy AI faster in a governed, secure way. These designs combine Dell infrastructure, software and best practices into repeatable solutions that simplify planning, reduce deployment complexity and deliver predictable performance at scale.

Yes, Dell Professional Services for AI offers end-to-end support at every stage of your AI journey. Our experts help bridge skills gaps, accelerate value and guide you in planning, building, deploying and operating AI solutions tailored to your goals. Dell Technologies also offers pre-validated AI solutions and responsible guidelines that enable agencies to introduce AI in a governed, secure way by focusing on practical use cases while keeping protections central to projects and infrastructure.


As your first step, Dell Accelerator Workshops provide a foundation for sustainable, enterprise-wide AI adoption by engaging business and IT leaders to lay the groundwork for scaling AI solutions. With Dell’s expertise, you can overcome barriers, streamline AI operations and confidently move from proof of concept to full production without sacrificing performance or control.

Dell Technologies offers a powerful partner ecosystem designed to support businesses of all sizes. From innovative IT solutions to expert consulting and specialized support, our partners are equipped to help you succeed. Explore our network and find the right partner for your needs through the Dell Technologies Partner Locator.

Dell Technologies actively participates in industry discussions and fosters innovation by collaborating with leading industry associations such as NASCIO, NASTD, NGA and ElevateGov AI. These memberships enable Dell Technologies to continually contribute to shaping industry trends and advancements.

Dell Premier is a secure, personalized online platform that helps organizations explore, buy and manage IT with confidence. Learn more and access Dell Premier to discover exclusive pricing, customizable shopping and enhanced IT purchasing control.

Dell provides scalable, secure and easy-to-manage solutions that help agencies reduce technical debt and modernize infrastructure. It supports municipalities in standardizing on resilient platforms that are easier to maintain for evolving needs and manageability demands.

Dell offers a comprehensive portfolio designed for public service with its Dell Rugged and Dell Pro products. Dell Rugged devices provide best-in-class durability and reliability for first responders and field workers, while Dell Pro products deliver an easy-to-manage, cohesive ecosystem for state and local government administrative staff.

Dell cyber security and resiliency solutions incorporate zero-trust principles, advanced threat detection and secure data recovery capabilities to safeguard sensitive constituent information and minimize critical service disruptions. Our approach aligns with widely adopted public sector frameworks such as NIST Cybersecurity Framework (CSF) 2.0, helping agencies strengthen cyber resilience across devices, networks and core infrastructure. With end-to-end protection across devices, networks and core infrastructure systems, Dell helps governments strengthen cyber resilience and protect vital public utilities such as water, transportation and power. Dell Technologies also offers pre-validated AI solutions and consulting services to help agencies develop and deploy responsibly, securely and effectively.

The Infrastructure Investment and Jobs Act funding helps state and local governments upgrade infrastructure, enhance cybersecurity and expand broadband access. Dell supports these projects with resilient technology solutions and dedicated grant assistance through the Dell Grants Office Support Program, which offers free consultation, funder research and proposal development to help agencies secure the funding needed to advance community priorities.