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Dell PowerEdge R330 Owner's Manual

PDF

Troubleshooting an internal USB key

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

Steps

  1. Enter System Setup and ensure that the USB key port is enabled on the Integrated Devices screen.
  2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
  3. Remove the system cover.
  4. Locate the USB key and reseat it.
  5. Install the system cover.
  6. Turn on the system and attached peripherals, and check if the USB key is functioning.
  7. If the problem is not resolved, repeat step 2 and step 3.
  8. Insert a known working USB key.
  9. Install the system cover.

Next steps

If the problem persists, see the Getting help section.

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