- Notes, cautions, and warnings
- Dell PowerEdge M830 (for PowerEdge VRTX) system overview
- Documentation resources
- Technical specifications
- Initial system setup and configuration
- Pre-operating system management applications
- Options to manage the pre-operating system applications
- System Setup
- Viewing System Setup
- System Setup details
- System BIOS
- Viewing System BIOS
- System BIOS Settings details
- Boot Settings
- Network Settings
- UEFI iSCSI Settings
- System Security
- Secure Boot Custom Policy Settings
- System Information
- Memory Settings
- Processor Settings
- SATA Settings
- Integrated Devices
- Serial Communication
- System Profile Settings
- Miscellaneous Settings
- iDRAC Settings utility
- Device Settings
- Dell Lifecycle Controller
- Boot Manager
- PXE boot
- Installing server module components
- Safety instructions
- Recommended tools
- Removing and installing a server module
- System cover
- Inside the server module
- Cooling shroud
- Processor blank and DIMM blank
- System memory
- PCIe mezzanine cards
- PCIe mezzanine card support bracket
- Internal dual SD module (optional)
- rSPI card (optional)
- SD vFlash card
- Network daughter card
- Processors
- Hard drives or SSDs
- Hard drive or SSD bay numbering
- Hard drive or SSD installation guidelines
- Removing a hard drive or SSD
- Installing a hard drive or SSD
- Removing a hard drive or SSD blank
- Installing a hard drive or SSD blank
- Shutdown procedure for servicing a hard drive
- Configuring the boot drive
- Removing a 2.5-inch hard drive or SSD from a 2.5-inch hard drive or SSD carrier
- Installing a 2.5-inch hard drive or SSD in a 2.5-inch hard-drive or SSD carrier
- Removing a 1.8-inch SSD from a 1.8-inch SSD carrier
- Installing a 1.8-inch SSD in a 1.8-inch SSD carrier
- Hard-drive or SSD cage
- Hard-drive or SSD backplane
- Removing a 2.5-inch (x4) SAS hard-drive or SSD backplane
- Installing a 2.5-inch (x4) SAS hard-drive or SSD backplane
- Removing a 2.5-inch (x4) SATA hard-drive or SSD backplane
- Installing a 2.5-inch (x4) SATA hard-drive or SSD backplane
- Removing a 2.5-inch (x2) SATA hard drive or SSD plus 2.5-inch (x2) PCIe SSD backplane
- Installing a 2.5-inch (x2) SATA hard drive or SSD plus 2.5-inch (x2) PCIe SSD backplane
- Removing a 1.8-inch (x12) SAS SSD backplane
- Installing a 1.8-inch (x12) SAS SSD backplane
- System battery
- Storage controller card
- Expander card
- System board
- Trusted Platform Module
- Using system diagnostics
- Jumpers and connectors
- Troubleshooting your system
- Getting help
Dell PowerEdge M830 (For Dell PowerEdge VRTX Enclosure) Owner's Manual
Troubleshooting USB devices
Prerequisites
CAUTION: Many repairs may only
be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation,
or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that are
shipped with your product.
Steps
- Ensure that the server module is turned on.
- Check the USB device connection to the server module.
- Swap the USB device with a known-working USB device.
- Connect the USB devices to the server module using a powered USB hub.
- If another server module is installed, connect the USB device to that server module. If the USB device works with a different server module, the first server module may be faulty. See the Getting help section.
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